UserWay Accessibility Widget

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews
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About UserWay Accessibility Widget

From design to deployment, UserWay makes it easier for teams to prioritize accessibility and continuous compliance. The UserWay accessibility compliance platform empowers organizations of all sizes to adhere to regulations, including WCAG 2.2 AA, WCAG 2.2, EN 301-549, EAA, ADA, and Section 508. This makes digital experiences like websites, apps, and documents more accessible and usable for all. Relied on by leading brands and global corporations, UserWay offers an extensive range of software and services for all stages of the digital accessibility process. Their offerings include AI-driven automation, developer tools, and managed services tailored for enterprises. The AI-Powered Pro Widget is the cornerstone of UserWay's offerings, revolutionizing web accessibility through its ease of use for companies of all sizes. AI-Powered Pro Widget Benefits: - Automatically remediates accessibility issues continuously to keep your website compliant. - Instantly identifies and fixes your website code on the fly, so your developers don’t have to. - Consistently helps you meet: WCAG 2.1 AA, WCAG 2.2, ADA, Section 508 compliance, EAA - 100+ AI-powered remediations - Customize the Widget to match a website’s look and feel - Full suite of 100+ AI-powered accessibility tools - Hands-on customer support - Attorney-led Legal Support Program - Real-time accessibility monitoring & reports - A full suite of tools enables all users to personalize their experience, from one simple menu - Fine-tune Al-powered remediations so you are always in control - 10k Pledge* in the unlikely event your accessibility is every questioned in court - Powerful legal support for annual subscribers. UserWay simplifies the journey to bridging the digital divide, from design to deployment, making accessibility a key priority.
UserWay Accessibility Widget Software - Accessibility violations fix by UserWay's AI-Powered Remediations
UserWay Accessibility Widget Software - User-Triggered Remediations
UserWay Accessibility Widget Software - Voice Navigation
UserWay Accessibility Widget Software - The Power of UserWay's Widget
UserWay Accessibility Widget Software - Code-level Insights from UserWay's Accessibility Scanner.  View reports with AND without UserWay's AI-Powered Accessibility Widget.
UserWay Accessibility Widget video
UserWay Accessibility Widget Software - Accessibility violations fix by UserWay's AI-Powered Remediations - thumbnail
UserWay Accessibility Widget Software - User-Triggered Remediations - thumbnail
UserWay Accessibility Widget Software - Voice Navigation - thumbnail
UserWay Accessibility Widget Software - The Power of UserWay's Widget - thumbnail
UserWay Accessibility Widget Software - Code-level Insights from UserWay's Accessibility Scanner.  View reports with AND without UserWay's AI-Powered Accessibility Widget. - thumbnail

UserWay Accessibility Widget pricing

UserWay Accessibility Widget has a free version and offers a free trial. UserWay Accessibility Widget paid version starts at US$49.00/month.

Starting Price:
US$49.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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UserWay Accessibility Widget Reviews

Overall rating

4.9
Write a Review!

Feature rating

Value for Money
4.6
Functionality
4.7
Ease of Use
4.9
Customer Support
4.9
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All UserWay Accessibility Widget Reviews

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227 reviews
Eran
Eran
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/12/2021

It is the BEST web accessibility solution and makes the site better for everyone.

I recommend anyone to use UserWay. It is the BEST web accessibility solution and makes the site better for everyone.

Pros

The platform offers a free version as well as a paid plan, The paid version actually fixes more than 90% of the accessibility issues automatically.

Cons

There isn't much to dislike about Userway

Alternatives Considered

AudioEye, accessiBe and Siteimprove

Reasons for Switching to UserWay Accessibility Widget

I chose UserWay because their solution is straightforward and they have the best price per value in comparing all other competitors

Response from UserWay

Thank you for your feedback. We are glad you found value in UserWay's AI-Powered Accessibility Widget. We have exciting things coming soon

Replied 23/01/2022
Jordi
  • Industry: Sporting Goods
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/11/2024

Easy implementation

Sales rep vas excellent explaining all the benefits. Easy implementation. Cheaper than the leading option for enterprise plans (high traffic sites)

Pros

Easy to set up. Fast response. Reasonably priced

Cons

Nothing, it was very straightforward and easy to implement.
I wish in the future these tools have more AI technology

Julie
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 24/11/2024

Developer approved

It’s been good - I’m proud to recommend it to clients as an option.

Pros

As a developer I like that it can be customised to work seamlessly with the application UI, it’s noticed but not in the way.

Cons

As a developer we wanted to be able to have it available in a test environment, but this requires additional payment. That was not convenient.

Natallie
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/08/2024

Widget Review

Good so far. Had some questions regarding pricing but it is being answered now.

Pros

The ease of installation on our website.

Cons

I wish that the pricing for additional page views was made more clear.

Olivia
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 25/11/2024

Frankenmuth Website - UserWay

Overall, UserWay is a wonderful widget that I would highly recommend to other organizations. I am so glad that it exists!

Pros

I appreciate the versatility in feature offerings and accessibility within the widget itself!

Cons

I wish that users could have flexibility in moving the widget on their screen so that it does not hinder their website experience or block content viewing.

Response from UserWay

Thank you for your kind words and recommendation! We’re thrilled to hear that you find UserWay versatile and beneficial.
Did you know that end users can modify the positioning? See our article on Moving or Hiding the UserWay Widget on a Website.

Replied 2/12/2024
Becca
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/11/2024

Userway Makes it Easy

Pros

Quick, simple and user friendly. Accessibility shouldn't be an issue in this day and age, and Userway makes it easy.

Cons

Placement on mobile - it an be difficult to navigate the best placement of the widget Icon on mobile interface

Response from UserWay

Thank you for your thoughtful review! We're so glad UserWay has made accessibility quick and easy for you. We understand the challenge with mobile widget placement, and our team is constantly exploring ways to improve the experience. If you’d like assistance customizing the placement, our support team is here to help!

Replied 2/12/2024
Nickie
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/11/2024

UserWay is a great tool for companies

Seamless integration onto the website, clear onboarding, no hiccups!

Pros

Easy installation, easy usability, and we were able to meet multiple requirement needs.

Cons

No complaints from our end. We have been extremely satisfied across the board.

Samantha
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 25/11/2024

Does the job

Neutral! We have never had any accessibility complaints so I believe it is being used as needed.

Pros

It is easy to spot and use on the page- especially desktop

Cons

I don't think there's anything we dislike, and we've never received any complaints. I would like it if it had reports on how many times it has been used.

Response from UserWay

Thank you for your feedback! We're glad to hear that UserWay is serving its purpose effectively on your site. Usage reports are a great suggestion, and we actually offer a Usage Statistics add-on for tracking widget interactions. Feel free to reach out to our team to explore this feature further!

Replied 2/12/2024
Robyn
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/11/2024

Great Accessible Product

We have had a great experience from the demo to using it on our website.

Pros

It is easy to use and a great upgrade for any website. We have clients that speak/read a variety other than languages than English.

Cons

More design options might be helpful for some.

Sue
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/11/2024

Great support

Used on lots of clients websites and easy to use. Plus support is excellent.

Pros

Great support and easy to use. Control all my client accounts in one place.

Cons

The cost of this type of software is expensive unfortunately. Would be good to have a cheaper rate for smaller businesses or non-profit organisations

Gina
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 5/02/2024

A Comprehensive Accessibility Solution

This widget truly checks all the boxes when it comes to accessibility. It goes beyond the basic requirements, offering a wide range of features to ensure an inclusive user experience. From text-to-speech functionalities to customizable font sizes and contrast options, the widget provides users with various tools to adapt the website according to their specific needs. In the rare instance that I needed assistance, the customer support team was responsive and provided helpful guidance. The documentation available is comprehensive, but knowing that prompt and knowledgeable support is readily available adds an extra layer of confidence.

Pros

The installation process was seamless, even for someone with limited coding experience. The widget provides a straightforward interface where I could easily embed the generated code snippet into my website. The step-by-step instructions were clear, making the entire setup process efficient and hassle-free.

One of the standout features of this widget is its commitment to compliance with accessibility standards. It not only meets but exceeds the requirements laid out by WCAG (Web Content Accessibility Guidelines). The widget ensures compatibility with various assistive technologies, making my website accessible to users with disabilities. This commitment to compliance gives me peace of mind, knowing that my website adheres to the highest industry standards.

Cons

The user interface of the widget dashboard is intuitive and user-friendly. Navigating through the settings and customizing accessibility features is straightforward. However, there is always room for improvement, and a minor enhancement in terms of organization and layout could make it even more user-centric.

Cindy
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/06/2024

Empowering and Necessary for all websites!!!

As a small business owner, I greatly appreciated the fast, efficient customer support I received to ensure that I did not miss any details. [sensitive content hidden] were also wonderful at problem-solving.

Pros

The opportunity to allow the user complete control is empowering!! Whether it's a long-term disability or maybe a bad headache, the user can modify the experience to meet their needs. I run my own business and every dollar spent is a thoughtful investment. This is by far one of the best investments!!

Cons

I cannot sign up for a tutorial until July, but I wanted to get this going now. That being said, it was unclear that my laptop and phone would offer some different features. I wish ADHD were one of the features on an iPhone. We have more emerging adults who use phones vs laptops, and this would be a helpful feature, especially for the clients I support.

Alternatives Considered

accessiBe

Reasons for Switching to UserWay Accessibility Widget

For $10 more a month, UserWay provides more language options. I'd prefer to think big and inclusive when it comes to offering mental health group options.

Response from UserWay

We're glad to hear you see the value so far!
All available profiles and user options are shown, but not every device supports every option. There are some ADHD friendly features that are not available on mobile devices, which is why the full profile is not available.
For more information, please reach out to [email protected]

Replied 11/08/2024
Robert
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 28/11/2023

Userway helps our vulnerable clients in healthcare

So far so good! We've had a great time implementing UserWay and all our interactions with their team have been lovely.

Pros

Many of our clients in healthcare serve vulnerable populations including seniors and those with disabilities. Userway plays an important role in reducing barriers to these populations in the community, by making the websites promoting valuable services accessible to all.

Cons

The hundreds of strange/unrelated websites that appear on my list of sites.

Alternatives Considered

accessiBe

Reasons for Switching to UserWay Accessibility Widget

We liked the integration to Duda, which is our web CMS.
Ramon
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/02/2024

A must have for end users, developers, and businesses

I highly recommend UserWay. As an end user, it provides the tools one needs to navigate the web easily. As a web developer, it is easy to install and saves my team HOURS of maintaining ever-changing compliance standards. As a business, it allows us to continue to provide the services we offer without worrying about being in compliance.

Pros

It is easy to install and maintain. This not only provides a HUGE benefit to end users but to the web developers and businesses they support.

Cons

There really isnt anything that I can think of that I dont like.

Jacob
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/04/2024

Great support, easy to use product

Pros

I like how simple it is to customize the color and layout of the widget. The menu and UI built by the devs is beautiful and works without needing to worry or fuss with it.

Cons

I run into account mismatch errors when porting WP installs between URLs which is usually quickly resolved but a "reset cache" for licensing would be really helpful if that is all it takes so I can avoid chat and queueing someone from support.

Daniel
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 29/08/2024

UserWay is the Best Way

My overall experience with the UserWay Accessibility Widget is that it has been extraordinarily useful in opening the doors to users and clients who require accessibility standards at the highest level, which everyone deserves. It has been great working with them.

Pros

The UserWay accessibility widget helps us take care of our client's requirements relating to accessibility compliance.

Cons

Integration with our current product offering has been cumbersome, yet I have to say that it has been absolutely worth it.

Ryan
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/09/2024

Quick positive review

Pros

Easy to use and provides valuable services.

Cons

The overall experience was positive. I don't have any negative to report.

Denis
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/08/2024

This makes working together fun

In Germany you will no longer be able to avoid a tool like this from next year. Unless you want to invest a lot of time and money on your own solution.
I have always been looked after in a very friendly and courteous manner. Whenever I had a problem, I was helped within minutes.

Pros

easy integration
saving time and costs
outstanding service

Cons

Initially there were a few problems with Cookiebot, but they were solved very quickly by UserrWay.

Ashle
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/08/2024

Userway takes care of everything so we can focus on business

So far great! We have not had any issues since we started using it. It's very nice to know that Userway will automatically update as accessibility requirements change. I love that we can just set it up and let Userway do the rest of the work.

Pros

very easy to implement and helps protect our websites with compliance while providing the accessibility tools that some of our guests may need.

Cons

Initially I didn't know I could customize the colors or the locations, but support helped me modify things to match our branding.

Kelly
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 22/12/2023

Simple to use

I like it. Easy to use. I look forward to seeing new possibilities to add more websites under the same subscription.

Pros

It works nicely and is easy to set up and understand the different levels of accessibility on the reports.

Cons

Would be nice to have guidance on "how" to fix the issues found on the reports. Also, it should be more affordable for those with many websites. If we work with events and bilingual websites using different domains we should be able to use the same subscription.

Alternatives Considered

accessiBe

Response from UserWay

Thank you for taking the time to leave your detailed feedback. UserWay is a full solution accessibility provider. The Pro-Widget is finding and fixing as many issues it can, while our accessibility scanner tool will give you code-level reporting, recommended actions, and more. You can learn more here: https://userway.org/scanner. We also have a partnership program that may be appropriate for your situation. Learn more here: https://userway.org/partner. As always, our support team is available 24/7 via our live chat at https://manage.userway.org if you have additional questions.

Replied 15/01/2024
Darren
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/06/2024

Great compliance

In terms of performance, UserWay's compliance software is robust and reliable. The scans are quick, and the remediation suggestions are accurate and practical. The software integrates seamlessly with various CMS platforms, making it a versatile solution for different types of websites.

Pros

UserWay excels in making web accessibility straightforward and comprehensive. The software provides a suite of tools designed to ensure websites comply with various accessibility standards, including WCAG 2.1, ADA, Section 508, and EN 301 549. The automatic scanning and remediation features are particularly useful, identifying issues and suggesting corrections in real-time. This ensures that websites remain compliant without the need for extensive manual intervention.

Cons

None that I can think of I am very happy with them

Marianne
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 31/07/2024

UserWay makes ADA Compliance for your Website a breeze.

Easy to install and customize. User experience is very easy.

Pros

Clean appearance and intuitive design. Easy to subscribe and update.

Cons

Nothing at this time. We use it for our main website and company intranet.

Tracey
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 28/06/2024

Helping our site become accessible for all.

So far, this has been a great experience.

Pros

Ease of integration and user-friendly UI.

Cons

Lack of details in the manage tool "No Review Required."

Liz
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/11/2024

Stay compliant through redesign

Pros

While we're in the middle of a website redesign, it's been very helpful to ensure our website stays compliant

Cons

I don't love having another widget on the site, but it's minimal

Luis
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/02/2024

The best accessibility widget and easy implementation.

Pros

The easy way to add in the webservers or any others environment.

Cons

It would be good to have some tutorials so that newbies understand how compliance for websites should really be, it is not just about placing a userway and your website remains in compliance with international rules.

Response from UserWay

Thank you for leaving your valuable feedback. We have many resources available to our customers including UserWay University: https://userway.org/university, UserWay Tutorials: https://userway.org/tutorials, Weekly webinars: https://userway.org/s/onboarding-webinar, and one of our customer support experts would be happy to assist you with setting up a one on one meeting to discuss an accessibility plan and answer any questions.

Replied 3/03/2024

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