About UserWay Accessibility Widget
UserWay Accessibility Widget pricing
UserWay Accessibility Widget has a free version and offers a free trial. UserWay Accessibility Widget paid version starts at US$49.00/month.
Alternatives to UserWay Accessibility Widget
UserWay Accessibility Widget Reviews
Feature rating
All UserWay Accessibility Widget Reviews
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
It is the BEST web accessibility solution and makes the site better for everyone.
I recommend anyone to use UserWay. It is the BEST web accessibility solution and makes the site better for everyone.
Pros
The platform offers a free version as well as a paid plan, The paid version actually fixes more than 90% of the accessibility issues automatically.
Cons
There isn't much to dislike about Userway
Reasons for Switching to UserWay Accessibility Widget
I chose UserWay because their solution is straightforward and they have the best price per value in comparing all other competitorsResponse from UserWay
Thank you for your feedback. We are glad you found value in UserWay's AI-Powered Accessibility Widget. We have exciting things coming soon
- Industry: Sporting Goods
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Easy implementation
Sales rep vas excellent explaining all the benefits. Easy implementation. Cheaper than the leading option for enterprise plans (high traffic sites)
Pros
Easy to set up. Fast response. Reasonably priced
Cons
Nothing, it was very straightforward and easy to implement.
I wish in the future these tools have more AI technology
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Developer approved
It’s been good - I’m proud to recommend it to clients as an option.
Pros
As a developer I like that it can be customised to work seamlessly with the application UI, it’s noticed but not in the way.
Cons
As a developer we wanted to be able to have it available in a test environment, but this requires additional payment. That was not convenient.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Widget Review
Good so far. Had some questions regarding pricing but it is being answered now.
Pros
The ease of installation on our website.
Cons
I wish that the pricing for additional page views was made more clear.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Frankenmuth Website - UserWay
Overall, UserWay is a wonderful widget that I would highly recommend to other organizations. I am so glad that it exists!
Pros
I appreciate the versatility in feature offerings and accessibility within the widget itself!
Cons
I wish that users could have flexibility in moving the widget on their screen so that it does not hinder their website experience or block content viewing.
Response from UserWay
Thank you for your kind words and recommendation! We’re thrilled to hear that you find UserWay versatile and beneficial.
Did you know that end users can modify the positioning? See our article on Moving or Hiding the UserWay Widget on a Website.
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Userway Makes it Easy
Pros
Quick, simple and user friendly. Accessibility shouldn't be an issue in this day and age, and Userway makes it easy.
Cons
Placement on mobile - it an be difficult to navigate the best placement of the widget Icon on mobile interface
Response from UserWay
Thank you for your thoughtful review! We're so glad UserWay has made accessibility quick and easy for you. We understand the challenge with mobile widget placement, and our team is constantly exploring ways to improve the experience. If you’d like assistance customizing the placement, our support team is here to help!
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
UserWay is a great tool for companies
Seamless integration onto the website, clear onboarding, no hiccups!
Pros
Easy installation, easy usability, and we were able to meet multiple requirement needs.
Cons
No complaints from our end. We have been extremely satisfied across the board.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Does the job
Neutral! We have never had any accessibility complaints so I believe it is being used as needed.
Pros
It is easy to spot and use on the page- especially desktop
Cons
I don't think there's anything we dislike, and we've never received any complaints. I would like it if it had reports on how many times it has been used.
Response from UserWay
Thank you for your feedback! We're glad to hear that UserWay is serving its purpose effectively on your site. Usage reports are a great suggestion, and we actually offer a Usage Statistics add-on for tracking widget interactions. Feel free to reach out to our team to explore this feature further!
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great Accessible Product
We have had a great experience from the demo to using it on our website.
Pros
It is easy to use and a great upgrade for any website. We have clients that speak/read a variety other than languages than English.
Cons
More design options might be helpful for some.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Great support
Used on lots of clients websites and easy to use. Plus support is excellent.
Pros
Great support and easy to use. Control all my client accounts in one place.
Cons
The cost of this type of software is expensive unfortunately. Would be good to have a cheaper rate for smaller businesses or non-profit organisations
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
A Comprehensive Accessibility Solution
This widget truly checks all the boxes when it comes to accessibility. It goes beyond the basic requirements, offering a wide range of features to ensure an inclusive user experience. From text-to-speech functionalities to customizable font sizes and contrast options, the widget provides users with various tools to adapt the website according to their specific needs. In the rare instance that I needed assistance, the customer support team was responsive and provided helpful guidance. The documentation available is comprehensive, but knowing that prompt and knowledgeable support is readily available adds an extra layer of confidence.
Pros
The installation process was seamless, even for someone with limited coding experience. The widget provides a straightforward interface where I could easily embed the generated code snippet into my website. The step-by-step instructions were clear, making the entire setup process efficient and hassle-free.
One of the standout features of this widget is its commitment to compliance with accessibility standards. It not only meets but exceeds the requirements laid out by WCAG (Web Content Accessibility Guidelines). The widget ensures compatibility with various assistive technologies, making my website accessible to users with disabilities. This commitment to compliance gives me peace of mind, knowing that my website adheres to the highest industry standards.
Cons
The user interface of the widget dashboard is intuitive and user-friendly. Navigating through the settings and customizing accessibility features is straightforward. However, there is always room for improvement, and a minor enhancement in terms of organization and layout could make it even more user-centric.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Empowering and Necessary for all websites!!!
As a small business owner, I greatly appreciated the fast, efficient customer support I received to ensure that I did not miss any details. [sensitive content hidden] were also wonderful at problem-solving.
Pros
The opportunity to allow the user complete control is empowering!! Whether it's a long-term disability or maybe a bad headache, the user can modify the experience to meet their needs. I run my own business and every dollar spent is a thoughtful investment. This is by far one of the best investments!!
Cons
I cannot sign up for a tutorial until July, but I wanted to get this going now. That being said, it was unclear that my laptop and phone would offer some different features. I wish ADHD were one of the features on an iPhone. We have more emerging adults who use phones vs laptops, and this would be a helpful feature, especially for the clients I support.
Alternatives Considered
accessiBeReasons for Switching to UserWay Accessibility Widget
For $10 more a month, UserWay provides more language options. I'd prefer to think big and inclusive when it comes to offering mental health group options.Response from UserWay
We're glad to hear you see the value so far!
All available profiles and user options are shown, but not every device supports every option. There are some ADHD friendly features that are not available on mobile devices, which is why the full profile is not available.
For more information, please reach out to [email protected]
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Userway helps our vulnerable clients in healthcare
So far so good! We've had a great time implementing UserWay and all our interactions with their team have been lovely.
Pros
Many of our clients in healthcare serve vulnerable populations including seniors and those with disabilities. Userway plays an important role in reducing barriers to these populations in the community, by making the websites promoting valuable services accessible to all.
Cons
The hundreds of strange/unrelated websites that appear on my list of sites.
Alternatives Considered
accessiBeReasons for Switching to UserWay Accessibility Widget
We liked the integration to Duda, which is our web CMS.- Industry: Insurance
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
A must have for end users, developers, and businesses
I highly recommend UserWay. As an end user, it provides the tools one needs to navigate the web easily. As a web developer, it is easy to install and saves my team HOURS of maintaining ever-changing compliance standards. As a business, it allows us to continue to provide the services we offer without worrying about being in compliance.
Pros
It is easy to install and maintain. This not only provides a HUGE benefit to end users but to the web developers and businesses they support.
Cons
There really isnt anything that I can think of that I dont like.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great support, easy to use product
Pros
I like how simple it is to customize the color and layout of the widget. The menu and UI built by the devs is beautiful and works without needing to worry or fuss with it.
Cons
I run into account mismatch errors when porting WP installs between URLs which is usually quickly resolved but a "reset cache" for licensing would be really helpful if that is all it takes so I can avoid chat and queueing someone from support.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
UserWay is the Best Way
My overall experience with the UserWay Accessibility Widget is that it has been extraordinarily useful in opening the doors to users and clients who require accessibility standards at the highest level, which everyone deserves. It has been great working with them.
Pros
The UserWay accessibility widget helps us take care of our client's requirements relating to accessibility compliance.
Cons
Integration with our current product offering has been cumbersome, yet I have to say that it has been absolutely worth it.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Quick positive review
Pros
Easy to use and provides valuable services.
Cons
The overall experience was positive. I don't have any negative to report.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
This makes working together fun
In Germany you will no longer be able to avoid a tool like this from next year. Unless you want to invest a lot of time and money on your own solution.
I have always been looked after in a very friendly and courteous manner. Whenever I had a problem, I was helped within minutes.
Pros
easy integration
saving time and costs
outstanding service
Cons
Initially there were a few problems with Cookiebot, but they were solved very quickly by UserrWay.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Userway takes care of everything so we can focus on business
So far great! We have not had any issues since we started using it. It's very nice to know that Userway will automatically update as accessibility requirements change. I love that we can just set it up and let Userway do the rest of the work.
Pros
very easy to implement and helps protect our websites with compliance while providing the accessibility tools that some of our guests may need.
Cons
Initially I didn't know I could customize the colors or the locations, but support helped me modify things to match our branding.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Simple to use
I like it. Easy to use. I look forward to seeing new possibilities to add more websites under the same subscription.
Pros
It works nicely and is easy to set up and understand the different levels of accessibility on the reports.
Cons
Would be nice to have guidance on "how" to fix the issues found on the reports. Also, it should be more affordable for those with many websites. If we work with events and bilingual websites using different domains we should be able to use the same subscription.
Alternatives Considered
accessiBeResponse from UserWay
Thank you for taking the time to leave your detailed feedback. UserWay is a full solution accessibility provider. The Pro-Widget is finding and fixing as many issues it can, while our accessibility scanner tool will give you code-level reporting, recommended actions, and more. You can learn more here: https://userway.org/scanner. We also have a partnership program that may be appropriate for your situation. Learn more here: https://userway.org/partner. As always, our support team is available 24/7 via our live chat at https://manage.userway.org if you have additional questions.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Great compliance
In terms of performance, UserWay's compliance software is robust and reliable. The scans are quick, and the remediation suggestions are accurate and practical. The software integrates seamlessly with various CMS platforms, making it a versatile solution for different types of websites.
Pros
UserWay excels in making web accessibility straightforward and comprehensive. The software provides a suite of tools designed to ensure websites comply with various accessibility standards, including WCAG 2.1, ADA, Section 508, and EN 301 549. The automatic scanning and remediation features are particularly useful, identifying issues and suggesting corrections in real-time. This ensures that websites remain compliant without the need for extensive manual intervention.
Cons
None that I can think of I am very happy with them
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
UserWay makes ADA Compliance for your Website a breeze.
Easy to install and customize. User experience is very easy.
Pros
Clean appearance and intuitive design. Easy to subscribe and update.
Cons
Nothing at this time. We use it for our main website and company intranet.
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Helping our site become accessible for all.
So far, this has been a great experience.
Pros
Ease of integration and user-friendly UI.
Cons
Lack of details in the manage tool "No Review Required."
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Stay compliant through redesign
Pros
While we're in the middle of a website redesign, it's been very helpful to ensure our website stays compliant
Cons
I don't love having another widget on the site, but it's minimal
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
The best accessibility widget and easy implementation.
Pros
The easy way to add in the webservers or any others environment.
Cons
It would be good to have some tutorials so that newbies understand how compliance for websites should really be, it is not just about placing a userway and your website remains in compliance with international rules.
Response from UserWay
Thank you for leaving your valuable feedback. We have many resources available to our customers including UserWay University: https://userway.org/university, UserWay Tutorials: https://userway.org/tutorials, Weekly webinars: https://userway.org/s/onboarding-webinar, and one of our customer support experts would be happy to assist you with setting up a one on one meeting to discuss an accessibility plan and answer any questions.