Trumba

Pros

It has SO many features, you will likely be able to do anything you want to do with a calendar. That's what my organization uses it for. You can set up a form for people to submit events, but have those submitted events go to calendars for review (not on your website) and then you can move them to actual calendars on your website. That saves time and is a very convenient feature! There are lots of spuds available, and they are very reliable.

Cons

It is not very user-friendly in my opinion. I have a rockstar expert of Trumba on my team, and he explains things to the rest of my team in very straightforward and a clear manner. When he explains, it makes sense and you wonder why you didn't think to check a specific place for a setting or why you haven't been using a specific process from the beginning. But then you get into Trumba and...you get that horrible user interface. If you are not using this every day, be prepared to re-learn how to do things in here for the rest of your life. That said, again, this is a powerful and effective program with many features. It's just frustrating sometimes. :/

Pros

The onboarding process was made easy thanks to a Trumba representative walking through the set-up and answering a variety of questions that led to using Trumba in a more comprehensive way.

Cons

The back-end still takes a lot of getting used to. It's not always clear what certain fields mean or how they might appear on the front-end.

Pros

The fact that you can tailor it to almost any calendaring related need. Integrates into pretty much any website that you have HTML source access so it's wonderfully platform/environment agonistic.

Cons

Backend / Admin interface is a study in what not to do. I always feel like I'm guessing / searching for what I'm looking for. I read the help docs alot, pretty much everytime I do any customization to the config because nothing is intuitive. Everything feels like it's multiple menu's/pages away from what I need and often needs to be changed in multiple changes.

Pros

Customer support is efficient and friendly.

Cons

We cannot find our events on Google or Facebook and do not have a schema.

Alternatives Considered

Reasons for Switching to Trumba

Pros

The quick response from [sensitive content hidden] is a big thing- that is a great peace of mind. University IT departments are so hesitant to allow other software on board but when they know they don't have to support it they are more likely to give the go-ahead. It is also really easy to use - the staff and students are all happy with it.

Cons

I have to write something so I suppose I'll say it has been really challenging to integrate it in our new CMS. I do not think this is a Trumba issue however I think it has been more to do with our CMS ops.

Pros

I can administer 36+ schools with an average of 10-15 individual calendars per school from my central office location and insert the necessary spuds in the school sites

Cons

customized web safe colour choices used throughout all calendars have to be re-entered when any new school is set up but it is minor in the grand scheme of things

Pros

We evaluated Trumba against several other vendors and Trumba won out in every way possible. The ease of implementation, configuration, management and administration is second to none. Also the customer service is absolutely the best. I get prompt responses from my contact that not only have the information I asked for, but also all the information I should have asked for and didn't. They anticipate needs and issues and are ready for them before you are.

Cons

I honestly don't have much to say here. Customizing the styling takes a little bit of time, but it was like that for every vendor I evaluated.

Pros

My Overall Experience with TRUMBA is that it is one of the Best Calendar Database I have Manage & Work in. There are no Delays when an Event Information need to go Live on Our Website! Client Support and Training is Great & Respond Quickly to All Inquires!

Cons

I do not Dislike Anything about this Platform!

Pros

This is a user-friendly calendar management platform with intuitive features. It makes really simple to create and organize calendars for events and activities.

Cons

The options for customization are somewhat limited.

Pros

Trumba is easy to use and is very efficient at setting up single events, as well as reoccurring events. Trumba allows departments within our organization to manage their own events without the need for a webmaster to make edits every time an event changes. It syncs seamlessly with our website, is easy to customize to our branding and adds the ability for online registration and payment all in one system. Before Trumba, the online registration system we had lacked a calendar component and caused web edits every time an event changed. The ability to schedule event reminders is also very helpful.

Cons

I really like everything about the software. If I had to pick one thing to improve..it may be that they add a video database on how to do certain things within Trumba. If there is already one, I'm unaware of it. There are so many features to customize within Trumba that I sometimes forget how to get to those areas or how to edit the feature I need.

Pros

We needed a new venue reservations system and Trumba was our answer. It's web base, easy to use and keeps us from double booking our facilities. Trumba's dedicated staff was able to help us converted our old reservation system to Trumba with ease. If we have a problem or question even to this day they are quick to take care of us. So glad our managers chose Trumba!

Cons

Actually everything is working just fine. It would be nice to send new requests to the editor of a calendar instead of all requests going to the main editor.

Pros

Having different calendars managed by different editors is really helpful in our large organization.

Cons

Sometimes when I've added a new field to our event submission forms and event templates it has caused an issue in another spot to pop up so I try to leave all of our settings as-is. We have a really complicated setup with multiple calendars and user groups though who are using their event calendars for completely different purposes.

Pros

The event registration feature has been extremely useful. We've utilized this for numerous virtual and in-person events over the years. We can gauge interest in an event, set capacity and waitlist, email registrants and set custom confirmation and reminder emails. This feature has saved us time developing something equivalent in-house. We also use the event submission form feature to "reserve" space in our student computer labs and also to reserve equipment in our design center build labs. When users submit, the "reservation" is sent to the "Need Approval" calendar and then the calendar admin can approve or deny the reservation.

Cons

I sometimes get lost in the settings especially when dealing with field forms and overrides. However, anytime this has happened, I just reach out to the exceptional support staff and receive effective guidance quickly and professionally.

Pros

Being able to review submitted events, set up multiple calendars and event lists for different programs and topics, using various layouts that are easy to style using a global style with instance-based overrides, using custom event properties,

Cons

Getting lost finding the settings to change the display and contents of an event list

Pros

The ease of sharing events via multiple platforms and the customization of the event fields.

Cons

I haven't come across anything I dislike about Trumba.

Pros

this has a clean, readable embed display compared to competitors and does not require accounts or registration to use

Cons

it would be nice to integrate booking capability into this, and be able to edit recurring events after the fact.

Pros

I like that this software is easy to use and could be adapted for our hospital program's settings.

Cons

The only thing that hasn't been perfect is the ability to shedule a series with multiple classes. I am having a hard time linking the classes as a series and not have them look like individual classes.

Pros

I like how truly customizable this software is. We've been able to tweak it to fit all of our users needs whatever those might be.

Cons

Sometimes it's hard to find or remember where to change certain features because they can become buried within the program.

Pros

Trumba is very easy to use and the data entry component is quick. Making revisions or changes is also very user friendly and hassle free.

Cons

The color legend to ID certain items is off sometimes on the admin side (only complaint I have) so it makes it difficult to differentiate the data we are looking at.

Pros

We selected Trumba for our grassroots nonprofit in 2009. Our goal was to build community and to highlight positive areas of our community. Our account representative made this an easy solution. It takes little technical knowledge to operate and is easy to deploy. We had the same Trumba contact for the entire twelve years we utilized Trumba, which is unheard of in this day and age.

Cons

Any issues I had were addressed with new releases of the product.