---
description: Review of Xola Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Xola | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Xola

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> Xola is a cloud-based booking solution that allows activity and tour companies to manage bookings from a variety of different sources including via the phone, websites or in person. The solution provides a mobile interface and can be accessed on smartphones, tablets, laptops and desktops. Xola offers cloud stoarge of all data which ensures that multiple users can login from anywhere and make edits in real time.&#10;&#10;&#10;Xola supports phone and in-person bookings by providing integrations such as cash drawers, swipe and pay, receipt printer hardware and point of sale tools. The system offers credit card processing, which allows tour operators to accept online payments from their customers. Users can manage calendars and schedules for every outing. Activity managers can include blackout days in their calendar for holiday closings.&#10;&#10;&#10;Xola offers other features including resource management, resource sharing, guide management, custom questionnaires, roster management and business intelligence. The solution also captures signatures whenever users modify any document. Xola offers APIs for integration with other third-party applications.
> 
> Verdict: Rated **4.7/5** by 573 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 573 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Xola
- **Location**: San Francisco, US
- **Founded**: 2011

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Japanese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden and 3 more

## Features

- API
- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Availability Management
- Barcode/Ticket Scanning
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Calendar Sync
- Central Reservation System
- Channel Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Credit Card Processing
- Customer Data Management

## Integrations (16 total)

- Constant Contact
- Gmail
- Google Ads
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Slack
- Smartwaiver
- Sojern Traveler Platform
- Stripe
- WordPress
- Xero
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software)

## Related Categories

- [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software)
- [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software)
- [Tour Operator Software](https://www.softwareadvice.co.nz/directory/4391/tour-operator/software)
- [Online Booking Systems](https://www.softwareadvice.co.nz/directory/432/reservation/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.co.nz/software/133924/eventgrid) — 4.6/5 (5748 reviews)
2. [Booqable](https://www.softwareadvice.co.nz/software/77802/booqable) — 4.8/5 (1126 reviews)
3. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1524 reviews)
4. [OpenTable](https://www.softwareadvice.co.nz/software/439120/opentable) — 4.7/5 (1317 reviews)
5. [Lodgify](https://www.softwareadvice.co.nz/software/140962/lodgify) — 4.5/5 (1282 reviews)

## Reviews

### "Worth the price..." — 5.0/5

> **Mark** | *18 October 2019* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: The interface was very intuitive and easy to navigate.  Able to import customers into the Xola database was simple.  The ability to view and print activity and profitability reports was very helpful.
> 
> **Cons**: I did not need very much technical support for the product, but when I did, it was a next day response via email.  That could be improved.
> 
> Xola was our introduction to online booking for a rafting tour company.  In the past the booking process was on an individual verbal contact.  It was time consuming from the standpoint of personnel and training. Xola allowed our business to streamline our processes and modernize how we operate.

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### "Xola for sailing charter bookings" — 5.0/5

> **Todd** | *26 March 2020* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Xola was the best option for booking a mix of trip types with a single vessel.  With the software I can list both public and private options for both day and overnight offerings.  When a trip gets booked it automatically stops listing options that could potentially double book the time slot.
> 
> **Cons**: The system has an option allowing  you to send an invoice to the customer for full payment....I wish I could send an invoice for just the deposit or let the customer choose how much to pay over a minimum to reserve the trip.
> 
> GREAT responsive customer service available via online chat.  I've been using it for many years and they are constantly improving it.

-----

### "xola" — 5.0/5

> **Chavonda** | *3 October 2019* | Entertainment | Recommendation rating: 9.0/10
> 
> **Pros**: I love this software I use it every day for my Escape Room.  It does everything I need all in one place to me it is exactly what I need for my booking software for escaperooms
> 
> **Cons**: nothing least about it but one thing is the ability to stop negative reviews from being posted that's the only thing everything else I love it.
> 
> My experience with xola has been great and I also like the fact that they are continuing to grow and develop new things to change or add to make the software even better keeping up with time and market industry staying on top of things in developing new and more ways to use the software.

-----

### "Love this company" — 5.0/5

> **Meryl** | *4 April 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: The software is very robust and satisfies all of my needs.
> 
> **Cons**: I wish they had more display options on the frame that shows on my website.
> 
> Xola's technical support  is great.  Every representative has been knowledgeable, timely, and friendly.  I can't say enough good things about their support.

-----

### "Pub Cruiser Bikes" — 5.0/5

> **Laurie** | *3 September 2019* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: I like everything about it and love the Bots that run specials. This has worked well with us. Also, I like the integrated waiver with Wherewolf.com..
> 
> **Cons**: Cost is high unless you do the one where it basically passes the % charge onto the customer.  I wish it had the ability to assign more than 1 bike to a time slot so that both of my bikes could run the same schedules and we did not have to have a bike 1 and a bike 2 schedule.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/217798/xola)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/217798/xola> |
| en | <https://www.softwareadvice.com/hotel-management/xola-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/217798/xola> |
| en-GB | <https://www.softwareadvice.co.uk/software/217798/xola> |
| en-IE | <https://www.softwareadvice.ie/software/217798/xola> |
| en-NZ | <https://www.softwareadvice.co.nz/software/217798/xola> |
| fr | <https://www.softwareadvice.fr/software/217798/xola> |

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