--- description: Review of Kylas Sales CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kylas Sales CRM | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Sales Tracking Software](/directory/3590/sales-tracking/software) > [Kylas Sales CRM](/software/216694/kylas) # Kylas Sales CRM Canonical: https://www.softwareadvice.co.nz/software/216694/kylas Page: 1 / 24\ Next: [Next page](https://www.softwareadvice.co.nz/software/216694/kylas?page=2) > "Voted \#1 CRM Software for growing Indian businesses by Capterra. Kylas is a sales CRM designed to support growing businesses in competitive marketplaces. It offers a Unique Pricing Framework: It is available for a flat INR 12,999 per month, including: 1. Unlimited User Licenses 2. Onboarding and Training by CRM Experts Kylas helps businesses identify promising sales leads and nurture them to closure for faster business growth." KEY FEATURES :- Lead Management - Kylas allows you to quickly capture leads from various sources, understand which ones to convert into deals, and which ones to disqualify. • Capture leads using lead capture forms • Capture leads from 3rd party portals • Bulk import leads • Automatically assign leads to teams using Kylas Routing Engine. • Manage your leads and analyze them by source, owner, 'created at,' and 'updated at.' • Utilize Custom Fields and Smart Filters for Leads • Engage with leads at multiple touchpoints using telephony, email, WhatsApp, and SMS. Deal, Contacts \& Companies Management - Effectively manage Deals, their value, and the win probability, with visual access to analyze them by pipeline stages. Use Kylas for Account-Based Marketing with multiple Contacts on a Deal. • Gain insights on deals, their value, and estimated closure date. • Utilize smart filters for in-depth analysis of deals • Identify who is closing deals faster • Nurture clients for multiple sales products. • Share Deal Information with teams for better collaboration • Utilize Kylas for Account-Based Marketing and focus on top revenue-generating clients. Sales Pipeline Management - •Ensure your sales leads and deals stay on track with efficient Sales Pipeline Management. •Customize pipeline stages based on your business requirements •Create different pipelines for various teams, products, and business units. •Automate specific actions or communication for different pipeline stages. •Easily sort or filter leads and deals by their closing date. Data Management - •Have complete control over your data. •Import or migrate data from other CRMs or Excel. •Export data from the system with just a few clicks. •Quickly update data in bulk - leads, deals, and tasks. •Sync Kylas Data with 3rd party apps using Webhooks. •Ensure data security. •Prevent duplication of data. •Access the right data effortlessly with the help of filters and Smart Lists. Productivity \& Collaboration - Stay organized and collaborate effectively with your team throughout the sales process. •Get a 360-degree view of your business health with the sales dashboard. •Automate repetitive tasks like data entry, lead assignment, etc., using workflow automation. •Create tasks for Leads, Deals, Contacts, or Companies. •Collaborate seamlessly with your teams through Notes and Comments and @ mentions. •Stay on top of all tasks with In-App \& Email Reminders. •Delegate tasks to your team. Customer Engagement - Engage your customers for better relationships and faster conversions. •Send and receive emails directly from the app. •Create email templates to save time and reduce errors. •Set up online \& offline meetings with clients directly from Kylas. •Record all sales calls to monitor call quality. •Keep track of sales calls and details, updated automatically into the CRM from your mobile. •View entire SMS conversations with customers in the 'Message' section. •Send and receive WhatsApp messages from Kylas. User Access \& Control - Manage all Products \& Services you offer and allow team members to tag them. •Customize fields for relevant data. •Control user data access and actions. •Implement unique Sharing Rules. •Set up multiple teams with defined access. •Facilitate cross-departmental data sharing. Order Management - Effortlessly create, edit, and delete quotations on Kylas. •Access all your quotes in one place. •Download quotes as PDFs or send quotations to clients as email attachments directly from Kylas. > > Verdict: Rated **4.8/5** by 573 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 573 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kylas - **Founded**: 2020 ## Commercial Context - **Starting Price**: US$250.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: India ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Assignment Management - Autoresponders - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Logging - Campaign Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Database - Contact Management - Conversion Tracking ## Integrations (35 total) - ActiveCampaign - AiSensy - Aircall - Apollo - Arka Inventory - Brevo - CallerDesk - Digio eSign - Exotel - Facebook Business Suite - Gallabox - Gmail - Google Ads - Gupshup - Hollander ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Tracking Software](https://www.softwareadvice.co.nz/directory/3590/sales-tracking/software) ## Related Categories - [Sales Tracking Software](https://www.softwareadvice.co.nz/directory/3590/sales-tracking/software) - [Lead Management Software](https://www.softwareadvice.co.nz/directory/1682/lead-management/software) - [Small Business CRM Software](https://www.softwareadvice.co.nz/directory/489/small-business/software) - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [Lead Capture Software](https://www.softwareadvice.co.nz/directory/3533/lead-capture/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Meritto](https://www.softwareadvice.co.nz/software/340562/comprehensive-admission-suite) — 4.6/5 (616 reviews) 3. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.co.nz/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews) ## Reviews ### "Kylas CRM: A Game-Changer with Room for Growth" — 5.0/5 > **Pooja** | *5 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Kylas CRM simplifies tasks with its automation features and is easy to use, even for beginners. The detailed reports and insights are a great asset for tracking progress and decision-making. > > **Cons**: The system could improve its integration capabilities with third-party apps. Additionally, it sometimes faces performance lags during peak usage. > > My experience with Kylas CRM has been largely positive. It’s an effective tool for managing business operations, and while there’s room for improvement, its benefits outweigh the challenges. ----- ### "Great CRM support for any growing company." — 5.0/5 > **Amandeep** | *2 June 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: It's interconnectivity with our digital platforms and auto capturing data in the system. Clear and easy to use interface. Customisable dashboard. > > **Cons**: At this point in time, we do not have any additional requirements or concerns. Kylas is currently fulfilling all of our needs effectively, and we are satisfied with its performance and capabilities. The platform is meeting our expectations in terms of functionality, user experience, and support. Should any new needs arise in the future, we will be sure to communicate them accordingly. > > It has been great. Best feature that i felt is the auto data capturing and self reminder. It's been great working experience with Kylas. Working and data recording and maintaining became easy with it. ----- ### "No nonsense stright Answer" — 4.0/5 > **Verified Reviewer** | *5 March 2026* | Supermarkets | Recommendation rating: 3.0/10 > > **Pros**: Value for money when call connect it smooth to have convisetion with customer which help to convert more people for a sale > > **Cons**: Performance and Speed something it took long time to connect or something call was not and it gave message of miss call > > Experience for was good but some time calls were not connecting or delayed and when we want to lession call recording some time it took time ----- ### "Designed only for reporting: Worthless burden- not designed for CRM or Planning." — 2.0/5 > **Hrishikesh** | *18 December 2025* | Wine & Spirits | Recommendation rating: 0.0/10 > > **Pros**: You can display what the deals are and what the leads are. also on one place the deals can be managed once made. I works with a little lag but you can work on the position of the deals by just dragging. > > **Cons**: There is no calendar. This is the worst planning tool for planning. it is good for the management to see the progress, but a havoc for the sales team to work on it as it doesn’t work for as a planning tool. This tool does not have a calendar, you cannot do your daily, weekly monthly planning, (the most basic tools for planning). KYLAS is very complicated for people who have anytime worked on any other professional CRM platform. I still can t understand why this system is designed. The objective of a CRM tool should be to maintain customer details and the tool should be designed for planning and as the result of good planning and execution, the reporting part is the result. Although the reporting also does not have much functionality, but the whole tool out here is designed for how to report and absolutely no brains have been used to design the tool to be made user friendly for the sales team who could use this tool for planning. > > Overly complicated, very difficult to make sense of why the platform is designed. This is not a CRM, it is only a reporting tool, with a beautiful display for the status and stage of projects. But this tool cannot be called CRM, not designed for the people to work and maintain the records and plan on how to improve the customer. ----- ### "“Efficient and User-Friendly CRM with Room for Mobile Enhancements”" — 4.0/5 > **Akanksha** | *22 September 2025* | Consumer Services | Recommendation rating: 5.0/10 > > **Pros**: I really liked the intuitive user interface and ease of managing leads and deals. The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly. I also appreciated the reporting dashboards, they give a clear view of sales performance at a glance. > > **Cons**: The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version. Customization options for certain fields and reports could also be a bit more flexible. > > Overall, my experience with Kylas Sales CRM has been positive. It’s user-friendly, helps streamline sales processes, and provides useful insights into team performance. While there are minor areas for improvement, the CRM has definitely helped in organizing leads and boosting productivity. ----- Page: 1 / 24\ Next: [Next page](https://www.softwareadvice.co.nz/software/216694/kylas?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/216694/kylas) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data