About HubSpot Marketing Hub
HubSpot Marketing Hub pricing
HubSpot Marketing Hub has a free version and offers a free trial. HubSpot Marketing Hub paid version starts at US$45.00/month.
Alternatives to HubSpot Marketing Hub
HubSpot Marketing Hub Reviews
Feature rating
- Industry: Automotive
- Company size: 51-200 Employees
- Used Monthly for 2+ years
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Review Source
Multi-purpose, Best in class functionalities & insightful CRM solution
Overall experience has been really satisfying.
Pros
The ease and user friendliness of UI, multi-purpose functionality and efficiency for the completion of tasks are the best part about this software. Also, the maintainability is very less making it apt for the convenient usage of the small businesses.
Cons
The backend panel given has to be more enriched with the functionalities and if the price point is lowered a bit can really be picked by many other small businesses.
Reasons for Switching to HubSpot Marketing Hub
Reasonable pricing, multi-purpose usage & rich functionalities.- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
HubSpot - A Moderately Decent Enterprise Platform for Mid-Size Business Needs
Pros
What I like most about the software is it's ease of use, it's extensibility, and the robust network of developers and consultants that specialize on the platform. HubSpot has done an excellent job of cultivating a community of users and engineers to service the software, which makes finding the right talent for the platform super easy. Implementation is a breeze and daily use is painless once you're up to speed.
Cons
what I like least about the software is how it's user permissions are structured. They are extremely rigid and don't allow for granular access control. Also, when you block someone from having access to a specific section of the site, you would think they wouldn't see that section in their nav bar, or at least see anything when they click on it, right? Wrong. Blocking someone's access to a feature doesn't block them from seeing the objects they're being blocked from, they just can't interact with it. This is not a tool to share with the overarching team as anyone can access many parts of the platform even when they shouldn't have access. It's extremely fustrating.
Reasons for Switching to HubSpot Marketing Hub
The agency partner options and platform capabilities were the key influencers in my decision to select HubSpot.- Industry: Entertainment
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
NO SUCCESS only stress, NO RESOLUTION only rhetoric, NO CUSTOMER GAINS FOR THEIR CUSTOMERS but...
Pros
Metro Fun Center began its relationship with HubSpot on December 1st, 2020. Our contract/subscription was auto-renewed on December 1st, 2021. Attempts to get information on downgrading our account or canceling our account began in mid-December, unsuccessfully. On January 5th, 2022, we sent an online email for assistance because no calls had been returned and I (we) had been placed on hold several times to no avail. We entered into an “online chat “ with a rep who gave us our first experience with HubSpot Customer ‘No’ Service. After this conversation, we landed with a gentleman whose title is Senior Customer Success Manager (a title that belies what he actually does in regards to a customer being successful, or maybe it is to assure that HubSpot is successful in NOT assisting their customers when they are not happy with HubSpot). Metro Fun Center has spent currently upwards of 50K for a CRM that we are not fully utilizing and are unable to utilize. This can be evident in our past and current usage. HubSpot, if they were truly concerned about the success of their customers and were forward-thinking then they see when customers are not utilizing their product and would reach out to them to offer any assistance. But their customer's success again is NOT their goal but bleeding their customers for monthly payments IS their goal. And they are clearly succeeding. Once an auto-renewal is done then a customer can not even downgrade to a lesser package which would be nice especially
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
HubSpot solves all the major pain points for online marketers.
We now have greater control of our blog and website content from an SEO point of view. We use Wordpress and have started shifting our blog/articles to the HubSpot platform. Overall, we are very happy to invest time in optimizing how we use HubSpot's vast feature set.
Pros
The combination of content creation and marketing automation tools helps manage both the website SEO and email marketing components of our marketing plan.
Cons
Getting access to some variables for use in email template creation could be a little easier. The editor is super easy and powerful but accessing variables of our HubSpot users isn't available. (e.g. a sales rep's phone number). I also don't like that the administrator can't update their users' email signatures.
Alternatives Considered
PardotReasons for Choosing HubSpot Marketing Hub
We used Pardot from 2011 until 2021. We chose Pardot in 2011 over HubSpot and Marketo. While HubSpot had a lot to offer in 2011, they had a long ways to go to meet our needs. Fast forward 10-years and HubSpot has added a ton of features and it was time to switch.Reasons for Switching to HubSpot Marketing Hub
We felt a bit "painted into a corner" with Pardot. I'd be happy with Pardot today but not as happy as I am with HubSpot. I will keep an eye on Pardot as Salesforce has been evolving the product. The content creation tools in HubSpot were a major reason for us to switch.- Industry: Staffing & Recruiting
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
HubSpot Marketing Hub Rocks
We are able to manage/schedule social media, ads, email marketing campaigns and more through the Marketing Hub. We love that everything is together in this central location and love the Canva integration as well.
Pros
HubSpot Marketing Hub is very easy to use and implement for anyone with varying level of marketing experience and expertise. HubSpot makes the features easy to use and has knowledge base articles for any topic you can think of in case you have questions. Their support team is fairly helpful if you come to a roadblock.
Cons
We use Bullhorn for our CRM and they do not always integrate seamlessly. Aside from that, I have no real complaints about the Marketing Hub.
