About Process Bliss












Process Bliss pricing
Process Bliss does not have a free version but does offer a free trial. Process Bliss paid version starts at US$10.00/month.
Alternatives to Process Bliss
Process Bliss Reviews
Feature rating
- Industry: Real Estate
- Company size: 51-200 Employees
- Used Weekly for 1-5 months
-
Review Source
The perfect solution to help standardise processes throughout the business
Really positive - it has made a real difference to our business by enabling us to work smarter and to allocate more time to strategy and planning.
Pros
Really easy to use and effective - once the processes have been set up, you can easily allocate tasks and due dates to team members to help them know exactly what to do and when.
Cons
Fewer features than some other solutions, but actually this made it far easier to roll out to the whole team, as it is so simple to use and helps us all to focus on getting things done.
- Industry: Management Consulting
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Outstanding Customer Support
This software has been a game changer for us. Things that used to slip through the cracks are now getting completed. Our team is communicating better with one another, and we are all swimming in the same direction. We have better defined our own internal processes, and we are able see the places where we need to revise processes for efficiency. It is an added bonus that we can manage small projects using PB as well. Process Bliss is part of our company vernacular now. Every employee uses the product every day.
Pros
Easy to get started and OUTSTANDING customer support. The customer support has truly been phenomenal and has lowered the barrier for even the most reluctant employees. We have some who are averse to adopting new technology, and the customer support made it possible to turn these employees into daily users of Process Bliss.
Cons
There are some "glitches" we have experienced, such as entering a due date and having a different date appear after saving the change. Customer support has been excellent, and the developer team seems to be dedicated to constantly improving the product, so the glitches are generally taken care of quickly once we report them. There are some features we have needed that have not been added, such as the ability to organize our task lists into sublists or folders. In particular, we want to be able to save an email from Outlook as a task in PB, but we don't want it to dump into the main tasks list, we want to be able to organize these tasks into sublists or folders. We identified this as a need during the sales process, and we were told that this feature will be added. It is a promise still unfulfilled. At times, the number of tasks in a single list becomes overwhelming and difficult to manage. We would love to see this feature become available, since it will significantly enhance our team's daily user experience with the product. Despite this, we are very happy customers because the customer support has been so great, and the product has made such a difference for us. If we did not get to full adoption of the product by all of our employees, the investment in this product would not have been worthwhile. I'm happy to say that the design of the system, coupled with excellent customer support allowed us to get everyone used to the system, and we were able to get everyone on board.
Alternatives Considered
Process Street, Quixy, ProcessMaker, Kissflow Workflow, monday.com, Adobe Workfront and AsanaReasons for Switching to Process Bliss
Price, ease of use, ease of deployment, customer support.Response from Process Bliss
Dear Sheryl
Thank you so much for taking the time from your busy schedule to leave a review. Your feedback is truly valued and appreciated. We will continue to develop and enhance Process Bliss in the coming months.
It is a pleasure to support you and your team - long may it continue.
- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Process bliss
its been great and I can see the product evolving as we use it
Pros
Its great easy way to manage my tasks and that of my staff
Cons
formating on iphones isnt as good as other devices
Response from Process Bliss
Thank you for your positive review Murf. We always welcome feedback and are constantly looking for ways to develop and improve the experience for our customers.
- Industry: Financial Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Need to capture detailed processes easily? Look no further.
We were very quickly able to map out in detail the various different client journeys that we take our clients on. Not only could we map the journey out quickly but we could then immediately use the templates we created to manage tasks and help us move clients along the journey seamlessly. It is also far easier for us to see how many of our clients are at which stage of the journey in any given moment.
Pros
It is very easy to create new processes and use tasks to manage process completion. The processes are easy to customise and user-friendly.
Cons
The software can be rather slow at times and there is more that could be done with dashboard features to improve reporting by reference to activity dates.
- Industry: Accounting
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Process Bliss so far
I am now able to put all the processes that are in my head into a quick simple flowchart. Expansion of this will take a bit more learning but I can see it will be able to provide us with a single software that can create our policy and procedure manual and track the workflow, accountability and general performance of our processes.
Pros
The ease of setting up a template, I can take what is in my head and put it into a quick and easy flowchart.
It is difficult for me to give a full review as I am still learning the program.
So far everything I have asked it to do it can do. I have had no previous experience with process software but have found it to be user friendly.
Cons
Again, it is hard for me to fully comment as I have just started to use the product.
I think a glossary would be a good idea for people like me who are new to process software explaining the language of process programs.