---
description: Review of Lighthouse 360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Lighthouse 360 | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Lighthouse 360

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> Lighthouse 360 is a dental management software designed to help dental practices streamline appointment scheduling and patient communication processes. It provides two-way texting functionality, allowing managers to communicate with patients in virtual waiting rooms using pre-built messages.&#10;&#10;Administrators can manage drafted, sent or scheduled marketing emails and track campaign performances on a unified interface. Lighthouse 360 enables teams to send automated reminders for upcoming appointments and recommended treatment plans. Additionally, medical practitioners can track message history, collect online payments and manage patient reviews.&#10;&#10;Lighthouse 360 lets businesses integrate the system with several third-party applications such as ABELDent, XLDent, PerioVision, Dentisoft, EasyDental and more. Pricing is available on request and support is extended via phone and email.
> 
> Verdict: Rated **4.1/5** by 39 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 39 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Henry Schein One
- **Location**: American Fork, US
- **Founded**: 1982

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Lighthouse PMG for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Booking Management
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Dental Practice Management
- Electronic Payments
- Live Chat
- Messaging
- Patient Engagement Software
- Patient Records Management
- Reminders
- SMS Messaging
- Scheduling
- Third-Party Integrations

## Integrations (3 total)

- ABELDent
- Denticon
- Dentisoft Office

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Dental Software](https://www.softwareadvice.co.nz/directory/4511/dental/software)

## Related Categories

- [Dental Software](https://www.softwareadvice.co.nz/directory/4511/dental/software)
- [Patient Engagement Software](https://www.softwareadvice.co.nz/directory/3429/patient-engagement/software)

## Alternatives

1. [CareStack](https://www.softwareadvice.co.nz/software/61103/carestack) — 4.8/5 (188 reviews)
2. [Adit](https://www.softwareadvice.co.nz/software/214384/adit) — 4.7/5 (264 reviews)
3. [BestoSys](https://www.softwareadvice.co.nz/software/32077/bestosys) — 4.8/5 (293 reviews)
4. [Practice-Web](https://www.softwareadvice.co.nz/software/2735/practice-web) — 4.9/5 (115 reviews)
5. [Curve Dental](https://www.softwareadvice.co.nz/software/2547/curve-dental) — 4.4/5 (285 reviews)

## Reviews

### "Easy and convenient" — 5.0/5

> **Krista I.** | *28 November 2020* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Lighthouse 360 has made it easy to communicate back and forth with patients via their appointments, new insurance information, updating address, etc. It is convenient because the whole team (both front desk and clinical) can use the system by confirming appointments and communicating back and forth.
> 
> **Cons**: Although very convenient to use, there are still errors in regards to whether an appointment has been properly confirmed or not. (sometimes it says confirmed and it has not been). The monthly fee is a little more expensive than I would like to see but there are many resources involved in the service.

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### "Great Management Software" — 5.0/5

> **Diana** | *17 January 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use and very helpful as well\!
> 
> **Cons**: Reviews took longer to show up than we would have liked

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### "Lighthouse 360 Was Disappointing and Dangerous for Our Practice" — 2.0/5

> **Hannah** | *10 April 2024* | Marketing & Advertising | Recommendation rating: 2.0/10
> 
> **Pros**: I did appreciate the ability to text message patients quickly and securely. This was very useful. Also, being able to check the schedule remotely from home was helpful.
> 
> **Cons**: The software was constantly crashing and wouldn't let me access the pages. I would have to clear my cache every time I used it. Multiple times the account would go out of sync, which would send out appointment reminders to patients who had canceled or rescheduled, leaving them upset and confused. Email campaigns are very limited in UX/UI and need improving.
> 
> Overall I didn't like Lighthouse 360, we needed something HIPPA compliant for sending texts but I wish we had started with a different software as this one caused constant frustration and reaching out to customer support, which was difficult to get ahold of.

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### "Lighthouse 360" — 4.0/5

> **Nicole** | *11 November 2024* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: We liked how easy Lighthouse 360 was to use.
> 
> **Cons**: The customer service was the hard part for our office. Unfortunately whenever we had an issue, we were not able to get anyone live on the phone to help up figure out a solution.
> 
> Our office was happy when we were using Lighthouse 360 for the time being. It was not a bad service, but since we had some difficulty with the customer service, we did decide to change platforms.

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### "Best program EVER" — 5.0/5

> **Amy** | *11 October 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The program was so easy to use and manage.  So many of our patients raved about the text messaging communication and the reminders.  We could group patients and send a specific text or e-mail to them.  Lighthouse provided a list of patients who were overdue for their routine cleanings and would also send them reminders.  It was such a time savor and "patient pleaser".
> 
> **Cons**: Honestly can not even think of one complaint.
> 
> Absolutely loved everything about it.  It was very easy to manage and navigate through.  We noticed a decrease in no show appointments since the patients would receive last minute reminders of their appointments.  Our office had Lighthouse360 for several years and never once had a problem.  A little less than a year ago we switched to another program as they offered a little bit of a cheaper price.   Biggest mistake we have ever made.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/214726/lighthouse-360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/dental/lighthouse-360-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/214726/lighthouse-360> |
| en-GB | <https://www.softwareadvice.co.uk/software/214726/lighthouse-360> |
| en-IE | <https://www.softwareadvice.ie/software/214726/lighthouse-360> |
| en-NZ | <https://www.softwareadvice.co.nz/software/214726/lighthouse-360> |

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