--- description: Review of FaultFixers Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FaultFixers | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Equipment Maintenance Software](/directory/405/equipment-maintenance/software) > [FaultFixers](/software/214375/faultfixers) # FaultFixers Canonical: https://www.softwareadvice.co.nz/software/214375/faultfixers > FaultFixers is maintenance software designed to be straightforward and easy to use. Packed with bespoke features to support teams and operations on the ground to ensure safe and reliable maintenance management and upkeep. It offers various features such as planned preventative maintenance (PPM) management, real-time notifications, in-app messaging, custom checklists and digital forms, customizable reports and analytics, a dashboard, and QR codes to deploy across facilities for accurate and fast asset tracking. > > Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FaultFixers Technologies ## Commercial Context - **Starting Price**: £50.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: We offer Starter, Professional and Enterprise models for the most cost-effective use of FaultFixers - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Budgeting/Forecasting - Calendar Management - Checklists - Commercial Properties - Compliance Management - Contact Database - Contact Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Equipment Maintenance Software](https://www.softwareadvice.co.nz/directory/405/equipment-maintenance/software) ## Related Categories - [Equipment Maintenance Software](https://www.softwareadvice.co.nz/directory/405/equipment-maintenance/software) - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) - [Building Maintenance Software](https://www.softwareadvice.co.nz/directory/4126/building-maintenance/software) - [Maintenance Management Software](https://www.softwareadvice.co.nz/directory/4390/cmms/software) ## Alternatives 1. [Fracttal One](https://www.softwareadvice.co.nz/software/413016/fracttal) — 4.6/5 (1784 reviews) 2. [MaintainX](https://www.softwareadvice.co.nz/software/116409/maintainx) — 4.8/5 (1050 reviews) 3. [Limble](https://www.softwareadvice.co.nz/software/34626/limblecmms) — 4.8/5 (755 reviews) 4. [eMaint CMMS](https://www.softwareadvice.co.nz/software/1926/emaint-x3) — 4.5/5 (419 reviews) 5. [AppWork](https://www.softwareadvice.co.nz/software/441218/appwork) — 4.9/5 (59 reviews) ## Reviews ### "A great team with a good product." — 4.0/5 > **Jonathon** | *5 August 2025* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: The customer support is one of the best attributes in the company. It is a real hands on approach with real people you can talk to that are always happy to help. The program is also well set out and easier than other maintenance systems I have used. The team also take on suggestions from users and implement them.They even provide a system to suggest these. > > **Cons**: It would be nice to have more performance monitoring built in the system. This is however coming from what I understand. Also, the team are happy to provide this information should you request it. However, having the information on the system would be a real benefit. > > As a team they are very good at responding to quires and providing training. The system does mostly everything that we require with more planned features on the way. It is great to be able to keep track of the jobs, reactive and planned, in specific buildings and with different operators. Overall we are pleased with the program and the FaultFixers team. ----- ### "Faultfixers rates well" — 5.0/5 > **Andy** | *18 August 2025* | Sports | Recommendation rating: 9.0/10 > > **Pros**: It is easy to use and you do not need a degree to understand the workings. The mobile app is also easy to use and understand and you can easily add media. > > **Cons**: When using the app, if a location is not initially added, you cannot add one at a later date. I have however brought this up with the design team and they are to address this. > > Our full team use this for reporting jobs so we needed something that was quick and easy to use. This saves us time to do the manual jobs. ----- ### "Impressive and constantly improving" — 4.0/5 > **Emily** | *26 June 2025* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Very easy to set up and run from a desktop computer. Is also a great way to build an asset profile for properties. > > **Cons**: The cost is per user, meaning, if you have a large team, this can amount to a higher cost than other apps. Would be great if there was a set price for 1-5 users, 6-10 users, 10-20 users, etc. > > The company have been so helpful and open to all our questions and suggestions. They have a voting page where you can suggest their next developments or bits in the app you'd like to see added or changed. Out of all the apps we'd looked in to, this was the easiest to navigate and has been a great choice moving forwards. The maintenance team were really impressed. The Fault Fixers team have also been very quick to reply to any questions that we've had about the app and we were able to arrange a zoom meeting to discuss some options around better ways to utilise the app. ----- ### "Excellent system and support with constant ongoing development of the program" — 4.0/5 > **Neil** | *1 July 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Faultfixers offers a competitive pricing for the service they provide. Customer support has been excellent, not just at onboarding but following up and holding additional training sessions and further onboarding services since signing up. our buisness is only 9 months in to contract, however we are slowly utilising more and more of the software capabilities which has been aided but the support offered by the team at FaultFixers. We have only experienced a couple of minor bugs but these have quickly been resolved. Fairly easy to navigate and is easy to learn with the help of the tutorial videos > > **Cons**: The initial onboarding was a challenge but this was mostly down to a lack of previous CAFM system used by ourselves, minimal data we had available so was very much a start from scratch approach needed for us as we transitioned from a mainly spreadsheet based log/tracker to digitalised CAFM > > Overall my experience has been positive in both using the software and follow up support offered by the team at FaultFixers, which personally i find a bigger achievement than anything as all to often company's will onboard you then abandon you. ----- ### "Simple, Reliable, and Great for Managing Maintenance" — 5.0/5 > **Joshua** | *1 July 2026* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: FaultFixers is very easy to use and makes it simple to track, assign, and manage maintenance jobs. The workflow is well organised, reporting faults is quick, and the customer support team is responsive whenever help is needed. It has improved the efficiency of managing maintenance tasks. > > **Cons**: There are a few areas that could be improved, such as adding more advanced reporting and filtering options. Occasionally it can take a little time to find certain settings or features, but overall these are minor issues that don't significantly affect day-to-day use. > > Overall, my experience with FaultFixers has been very positive. It has streamlined our maintenance workflow, made job tracking much easier, and improved communication between team members. The app is reliable, straightforward to use, and the support team is always helpful when needed, making it a valuable tool for managing maintenance operations. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/214375/faultfixers) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data