About MIE Trak Pro
MIE Trak Pro pricing
MIE Trak Pro does not have a free version and does not offer a free trial.
Alternatives to MIE Trak Pro
MIE Trak Pro Reviews
Feature rating
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
I Love MIE-Track
MIE is an experience by itself. It can be a simplistic or powerful to integrate. It allows you to choose which modules and capabilities that are important to your organization. We currently have not integrated the accounting module because our CPA has a proprietary application. The more time I spend with MIE and the great people on the support line, I find that you are never finished with the implementation. I now know all the talented people at MIE including [sensitive content hidden] and others. They always assign my tickets to the most informative person for the subject, and the response time is very fast.
Pros
The features in MIE that I love the best are the work orders with bar codes. This allows the plant workers to easily log in /out of the various sequences. Prior to MIE we had painful hand written time sheets. Other great features is the shipping/invoicing that can generate 100s of shipping labels in minutes. The inventory module is simple and updates inventory in real time. I really love the daily back-ups so I feel our data is always secure and protected.
Cons
I struggled with the quoting module at first to allow the material cost to be nested across parts for real costing, however MIE is not a post processor and we use SigmaNest for nesting.
Response from MIE Solutions
Susan, our partnership with you and your entire team over the past four years has been a pleasure. Thank you for taking the time to share your experiences. We hope to continue to earn your trust and respect as your partner for many years to come.
We will be sharing your amazing feedback with our entire company this week. –Scott Pierson, COO
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Tickets
Considering this has not been in use 1 year, I am surprised at our progress. Overall experience is good and software works. We are still learning how to best use it in our company.
Pros
During implementation we had questions and features needing support. For these we go online and issue a ticket - support request. I have been impressed at the quality and speed of ticket responses. The mobile warehouse is great and our team loves it. The kiosk for tracking wo progress is great and was easy to implement.
Cons
Some of the features require multiple screens and buttons to execute. The ECO process is limited and does not appear to be written for a company manufacturing products under revision control.
Alternatives Considered
NetSuiteReasons for Choosing MIE Trak Pro
ERP and inventory trackingReasons for Switching to MIE Trak Pro
Ease of useResponse from MIE Solutions
Hi James, thank you for your kind words. We will pass it along to our company and support team at our Friday meeting.
With respect to your concern with multiple screens, this has been one of the primary focuses of our new, pending Cubed product release. We hope that the new updates meet your expectations. If you'd like to be involved in the review of Cubed, please reach out to me. –Scott Pierson, COO
- Industry: Machinery
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Better than what we had
Pros
Unbales our team to have a good overview of our production and able to integrate with third party software's.
Cons
difficult to customize reports and some are not customizable.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Software Review By Davidson Enterprises, Inc.
Overall Mie Trak Pro has helped our manufacturing business become more transparent with day to day transactions. This in turn allows us to spend more time concentrating on increasing business instead of trying to constantly keep it organized and guessing where we are with production and materials. The software has helped us tremendously.
Pros
I like. and depend on the visibility of each transaction that takes place. I can see which user made which transaction and when that user made the transaction
Cons
I don't like that I have reconciliation issues at times. Sometimes my entries "disappear" and I have to call tech support to retrieve them for me. On a good note though, the tech support is great and is always able to fix the issue
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Excellent Shop Software
My overall experience has been excellent. Anytime I have an issue, I submit a ticket, and one of the reps will contact me same day to help me fix it or find a better way. Every single person I have dealt with has been AMAZING! They are so helpful and knowledgeable and they will stick with the ticket until it is resolved or another avenue has been found that works better. Hands down, their customer service is the best!
Pros
MIE Trak Pro is user friendly, easy to navigate, has multiple functions that fit our industry, but most importantly, we are able to track each job/work order from start to finish. Customer service is the very best I have ever used.
Cons
The only issues I have had with MIE Trak Pro are the few times I needed something that was not part of the design...usually related to the employee timeclock recordkeeping. Thankfully, we have found ways around it with the excellent customer service team at MIE Trak.
Response from MIE Solutions
Misty, thank you for your kind comments. We really appreciate the partnership with your company since November 30, 2005. We will be sure to pass along your feedback to our entire team during our meeting this Friday.
We appreciate your comments on the future direction of MIE Trak Pro and we will be sure to share it with our development team. If there is anything else I can do to assist, please don't hesitate to reach out to me directly. –Scott Pierson, COO
