--- description: Review of Turno Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Turno | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/4545/vacation-rental/software) > [Turno](/software/213751/turno) # Turno Canonical: https://www.softwareadvice.co.nz/software/213751/turno Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/213751/turno?page=2) > Turno solves cleaning for the short-term rental industry. Formerly TurnoverBnB, Turno helps vacation rental hosts and property management companies simplify and automate recurring property services like cleaning. STR operators schedule, find, manage, and pay for turnover services – all on one easy-to-use, reliable platform. With separate mobile apps for hosts and cleaners, Turno syncs guest calendars from all major booking platforms and 20+ channel managers and property management systems. Offering 24/7 live customer support and available in six languages, features include auto scheduling, auto payment, in-app chat, and robust tools to improve efficiencies and ensure quality cleans every time. Unique in the industry, Turno’s localized, vetted Cleaner Marketplaces include 25K+ STR cleaners across the United States, Canada, Europe, and beyond. Vacation rental operators can invite their current service providers to the platform as well as find and connect with experienced Marketplace cleaners. Founded in 2016 for short-term rental operators, Turno has grown to be a globally distributed team of over 120 employees across 6 countries. Our team is dedicated to building a product people love, while sustaining a culture that celebrates our people and fosters personal and professional growth. > > Verdict: Rated **4.7/5** by 169 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 169 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Turno - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Provides three main tiers: a free single-property plan, a free plan for accounts using only marketplace cleaners with unlimited properties, and a paid plan starting at $10 per month per property billed monthly (or $96 per property billed annually) that supports both marketplace cleaners and non-Turno teammates. A 14-day free trial is available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, French, German, Italian, Spanish - **Available Countries**: United States ## Features - API - Alerts/Notifications - Contact Management - For Vacation Rentals - Guest Communications - Guest Experience Management - Housekeeping Management - Inventory Management - Payment Processing - Property Management - Reporting & Statistics - Reservations Management - Task Management - Third-Party Integrations - Work Order Management ## Integrations (23 total) - Booking Factory - Bookster - Escapia - FantasticStay - Guesty - Guesty Lite - Hospitable.com - Host Tools - Hostaway - Hostfully - Hosthub - Hostify - Jetstream - LMPM v4 - Lodgify ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Vacation Rental Software](https://www.softwareadvice.co.nz/directory/4545/vacation-rental/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1597 reviews) 2. [Lodgify](https://www.softwareadvice.co.nz/software/140962/lodgify) — 4.5/5 (1311 reviews) 3. [Breezeway](https://www.softwareadvice.co.nz/software/82203/breezeway) — 4.6/5 (195 reviews) 4. [Guesty Lite](https://www.softwareadvice.co.nz/software/420050/guesty-for-hosts) — 4.7/5 (547 reviews) 5. [Guesty](https://www.softwareadvice.co.nz/software/418418/guesty) — 4.4/5 (480 reviews) ## Reviews ### "Excellent Customer Service" — 5.0/5 > **Janah Viamee** | *30 July 2024* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Managing cleaner schedule and other projects, also the inventory. > > **Cons**: Sometimes the app crashes and our cleaners will have a hard time because of it. > > I've had a great experience with Turno's support team. Whenever I reached out to them with requests or questions about our properties and projects, they responded quickly and efficiently. Their prompt assistance and willingness to go the extra mile have made managing everything so much easier especially my interaction with \[sensitive content hidden\] . Highly recommend their service\! ----- ### "Awesome\!\!\!\!" — 5.0/5 > **Jackie** | *21 January 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I have been on Turno since May 2024. It has allowed me to find my niche and ONLY clean air bnb. Last month alone I made over $7000 dollars and have only secured more new customers since then. I have switched manager contacts a few times which hasn't mattered because the chat team is always on it. > > **Cons**: At first I was having a hard time with the fees but the law of large numbers cured that. I just needed to keep working and doing my best. > > Has changed our business completely. The amount of quality customers I have received is a true blessing. I have been able to scale our customers by just following the suggestions and not thinking I " know " better. GAME CHANGER\! ----- ### "Not for Professional Cleaning" — 1.0/5 > **Andre** | *15 January 2025* | Staffing & Recruiting | Recommendation rating: 0.0/10 > > **Pros**: Nothing the background check was excessively high. This platform is set up for inexperienced cleaners who can offer cheap labor, which translates into poor service this is not for professional cleaners. > > **Cons**: It’s not far from Angie’s list and the rest of the lead generation companies that have 5/6 people competing for your business. Everyone offering the lowest offer was translates into the poor service. > > Total waste of time and a waste of money and energy $125 ----- ### "Turno Review" — 5.0/5 > **Ailia** | *15 April 2026* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Support is always available but sometimes they may not be able to answer questions regarding cleaning projects due to confidentiality between the host and turno. > > **Cons**: Not enough information on cleaning projects when bidding. Most hosts don't provide enough information and expect pricing based on the range listed by Turno which is inaccurate for most regions. Also, it's difficult to chat with hosts after bidding as many hosts don't respond to messages. There should be some criteria for the host to respond as it wastes cleaners time messaging to ask for more clarifications. The range of price that Turno lists between regions when bidding is not very accurate which creates an inaccurate expectation of market price. For example, a 2500 sqft home with 4 bedrooms 3 baths and the range Turno gives for a specific region is $90 to $120. That's not accurate at all. No one is going to clean that home in that range, first of all. When you do bid higher, hosts aren't going to accept it because Turno has given them a range which is much lower. That needs to be more realistic to what the market demands. > > Great to establish clients, especially if you're starting new. Overall good but Turno needs realistic market pricing strategies. ----- ### "Awesome support\!" — 5.0/5 > **Evan** | *4 February 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Turno is super easy and intuitive to use. > > **Cons**: Nothing so far. I’ve liked the interface very much. > > My experience with Tino has been phenomenal so far. The support chat feature is amazing and the staff is always quick to answer. \[sensitive content hidden\] was especially helpful when I spoke to with them. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/213751/turno?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/213751/turno) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data