--- description: Review of Nimbata Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Nimbata | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [Nimbata](/software/213124/nimbata) # Nimbata Canonical: https://www.softwareadvice.co.nz/software/213124/nimbata Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/213124/nimbata?page=2) > Nimbata is the \#1 call tracking and conversion attribution platform enabling marketers and businesses to track phone calls generated by their marketing campaigns. It provides features such as call recording, call tracking, and call analytics to give businesses insights into the performance of their marketing campaigns across multiple channels, including website, social media, PPC advertising or even SEO. Nimbata offers a range of native integrations with the most popular tools in your martech stack, such as Google ads, Meta Ads, GA4, Hubspot, Salesforce, and Slack, as well as an API that enables you to help businesses streamline their workflows and improve their data analysis capabilities. It provides valuable insights into the performance of marketing campaigns, allowing marketers to optimize their strategies and improve their ROI. > > Verdict: Rated **4.8/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 28 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Nimbata - **Location**: Sharon, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: The only call tracking platform that charges per answered call - not per minute\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Denmark, Dominican Republic, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy and 36 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Automatic Call Distribution - CRM - Call Disposition - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Scripting - Call Tagging - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Caller ID ## Integrations (14 total) - Criteo - Google Ads - Google Analytics 360 - Google Sheets - HubSpot CRM - Meta for Business - Microsoft Advertising - Pipedrive - Salesforce Sales Cloud - Skai - Slack - WordPress - Zapier - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) - [Call Tracking Software](https://www.softwareadvice.co.nz/directory/3509/call-tracking/software) ## Alternatives 1. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (346 reviews) 2. [CTM](https://www.softwareadvice.co.nz/software/112191/calltrackingmetrics) — 4.7/5 (158 reviews) 3. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 4. [Liine](https://www.softwareadvice.co.nz/software/429251/liine) — 4.9/5 (162 reviews) 5. [FreJun](https://www.softwareadvice.co.nz/software/321725/frejun-call-automation-platform) — 4.8/5 (84 reviews) ## Reviews ### "Great call tracking platform for agencies." — 5.0/5 > **Antony** | *27 May 2026* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: The per-answered-call pricing model is a huge differentiator. very low per-minute fees means costs are completely predictable across all clients. The AI summaries and transcriptions save a ton of time, and the Google Ads integration pushes conversions back automatically so very easy to use > > **Cons**: HIPAA compliance activation took longer than expected. Was told it would be ready by a certain date and it took an extra week, which delayed onboarding a few clients. > > Great product. Would definitely recommend as a budget friendly option. I like how everything is in one dashboard with recordings, AI summaries, and automatic conversion syncing. ----- ### "Using Nimbata to improve client reporting - Outstanding support" — 5.0/5 > **Eamon** | *25 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The support with Nimbata is fantastic, Demitrios got on several calls with out team and was there every step of the way, the dashboard is intuitive and I love the product. > > **Cons**: Nothing, it does exactly what they say it will do (and more to be honest\!) > > Extremely positive, great support, quick set up. ----- ### "The worst Experience in 10 years of marketing with an SaaS" — 1.0/5 > **Mark** | *23 January 2023* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: NONE. As I'd needed to pay for everything aside from the £6 ripoff for two numbers sitting there and tracking less than 5 calls a month. An utter JOKE\! > > **Cons**: You need to pay for every little thing you may need in a call tracking, which is cheap, useless and had wasted my time in a great deal. Furthermore, > > their platform is more complicated than anything else, and their support? It's funny they have the \[SENSITIVE CONTENT\] answering support, which I believe it;s in this just for money, as he was rather full of himself in the chat, and "bla-bla-bla" about how great it was his product that he completely forgot about my issue. What a pitiful experience. Felt extremely cheap form the first time I approached this company. I'd happily go for Twilio, that offers free phone number rentals and has nothing to pay when it comes to sharing stats. NEVER AGAIN\! UTTER WASTE OF TIME ----- ### "Great Low-Cost Call Tracker" — 5.0/5 > **Tino** | *13 February 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers. > > **Cons**: There is nothing much that we don't like. Like most products/software there are always minor improvements that could be addressed. The good thing about the Nimbata Team is that they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform. > > We have had a great experience so far using Nimbata and it has now become a critical tool in our agency. ----- ### "Nimbata Rocks\!" — 5.0/5 > **Joanna** | *15 October 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively. > > **Cons**: There is nothing that I don't like about the software. > > Nimbata has become a part of my sales packages as it helps me tp track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. Tracking the performance of our marketing campaigns should be a priority for all marketers and Nimbata offers us this great opportunity. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/213124/nimbata?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/213124/nimbata) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data