Shopify Plus
4.8
(106 Reviews)
Shopify Plus is a cloud-based eCommerce platform, which enables large retailers to process international orders and...
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About eHub
eHub is a shipping application programming interface (API) that helps businesses compare and find shipping rates between carrier providers across domestic and international shipments.
We're a best fit for those who want to optimize their shipping and could use some shipping experts on their side. We can help with finding low shipping rates as well as offer best practices for shipping your products in the most efficient way based on your products, location, and speed of delivery.
While we are an API, we have multiple software options available for shippers across SMB to enterprise levels. The software helps users connect carriers with sales channels and also enables capturing crucial details to directly print or create shipping labels within systems.
Businesses can use eHub to monitor shipments and track their orders on a user-friendly dashboard. We provide reporting functionality, which includes insights into inventory, sales trends, and customer behaviors. Other tools include real-time data comparisons, label generation, and returns.
eHub facilitates integrations with multiple ecommerce platforms including BigCommerce, Amazon MWS, VeraCore, Shopify, WooCommerce, and more.
We know shipping isn't the most exciting thing, which is why we offer a done-for-you (DFY) service. We analyze your shipments, and if you decide we're the right fit for your business, we offer a highly personalized, responsive implementation process to get you going as quickly as possible.
The eHub team sets up the business rules for you to help automate your order fulfillment and offer ongoing support from both a service and shipping expert perspectives.
Our support team is available by phone, email, text, or video to provide responses and resolutions as quickly as possible.
After all, when you grow, we grow.
eHub pricing
eHub has a free version and offers a free trial. eHub paid version starts at US$1.00/month.
Starting Price:
US$1.00/month
Free Version:
Yes
Free trial:
Yes
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eHub Reviews
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All eHub Reviews
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56 reviews
Sterling
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 11/11/2024
eHub Provides a Great Support Team with Great Analytics
Pros
I really like the support team that eHub provides to help us understand the best shipping solutions for our business. They have a great analytics tool that makes it easy for us to see the transit time across zones and helps us monitor our carriers performance.
Cons
Honestly there is not a lot to dislike. Everything has worked for us as expected without any issues.
Jody
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 30/07/2021
Shipping Software
The staff is extremely helpful and quick to respond.
Pros
The ease of use of the software. I like the integrations with Amazon and Shopify and other systems. It is also easy to set up shipping profiles.
Cons
We are just starting to use the software so we do not have any cons at this time
Rick
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
3.0
Reviewed on 25/05/2021
Infuze Hydration Review
Customer service top notch. Still lots of issues with the program and glitches. I always expect some issue to happen whenever an update is released.
Pros
Once we got used to using the program, it is very simple. I love the sorting feature as we are able to sort by many different options. I like that I can go in and reprint a shipping label with ease. Would recommend making it possible to sort by box size and type.
Cons
We have had a huge learning curve and many problems with this system. Their customer support ([SENSITIVE CONTENT HIDDEN]) has been amazing. If it was not for [SENSITIVE CONTENT HIDDEN] we would have switched to a different shipping program. International shipping is still a weak spot on Shipkey and we are very hesitant to turn on full international as we worry that Shipkey can handle it.
Chris
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 18/11/2022
Good value for small businesses
Integration with our e-commerce platform reduces time and mistakes in shipping.
Pros
Once the connection was established and the software was set up, it was relatively easy to train new users and start using it.
Cons
Took a while to set up and get the connection working. Can't set it up to separate "admin" from "user" roles, so even the shipping clerk has access to the back-end configuration.
Alternatives Considered
ShippoReasons for Choosing eHub
Poor supportReasons for Switching to eHub
Better support. Also, ShipkeyPro was required to provide bi-directional status tracking in our ecommerce DB.
Quinn
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5.0
Reviewed on 2/07/2021
Great Product
The time it takes to print labels has been cut down drastically which has improved our efficiency and ultimately saved us money.
Pros
Having preset rules that automatically select the package type and service type have saved us so much time.
Cons
Sometimes we run into issues with the software not printing all the labels. We've created a checks and balances to overcome this.
Alternatives Considered
ShipStationReasons for Switching to eHub
The guys at Essential Hub made it an easy decision.
Jenessa
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5.0
Reviewed on 28/06/2021
No Complaints! Great so far.
Great organization with fantastic customer service! They even helped us set up shipping on our brand new Shopify page.
Pros
Definitely the cost savings they provided us!
Cons
We haven't had any issued yet through 10 months of using the software.
Reasons for Switching to eHub
Cost savings! They got us the best rates - not to mention we read reviews about the terrible customer service of Shipstation.
Robert
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 25/05/2021
Make this a Priority for your business
Pros
This program was easy to set up and use. The staff is very helpful and will customize everything you need.
Cons
Looking forward to more automation as our company grows
Payton
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5.0
Reviewed on 28/06/2021
Glad we switched to Hub!
No complaints for the short time we have used them!
Pros
No hiccups, cost savings are great, and their team has been a huge help answering any questions that we have.
Cons
None! The customer service, cost savings and overall experience has been fantastic.
Alternatives Considered
ShipStationReasons for Switching to eHub
Better rates and customer service reviews than shipstation
PABLO
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
5.0
Reviewed on 8/05/2021
Very easy to use and practical.
I love the follow back and the follow through with Essencial Hub.
Pros
When's we've established my account information, we were able to set up all my software equipment shortly after. Along with a tutorial. Each hub made the process extremely easy to use. I waz not overwhelmed with the new technology, it was simply practical. I am overall satisfied with the level of service I have received with a hub. Thank you for making business extremely easy and achievable.
Cons
No recommendations at this time. I'm extremely happy with everything.
Alternatives Considered
Google WorkspaceReasons for Switching to eHub
I choose Essential Hub because of the speedy service and follow up.
George
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5.0
Reviewed on 18/08/2024
Outstanding Value and Support with eHub
Pros
The value eHub provides is unmatched, especially with their top-tier customer support. Their platform makes our operations smoother and more efficient, with a support team that's always there when we need them.
Cons
Honestly, there isn't much to dislike about eHub. The platform consistently meets our needs, and any minor issues we've encountered have been quickly resolved by their outstanding support team.
Jeremiah
- Industry: Security & Investigations
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
4.0
Reviewed on 31/10/2024
Ehub is effecient.
My overall experience with Ehub was not to bad it did what i needed it to do.
Pros
Clocking in via my mobile phone and taking breaks using the interface was seamless.
Cons
Long load times and crashing on occasion.
Steve
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 18/11/2022
Great platform for shipping
Our experience has been great, start to present
Pros
Easy integration of new e-commerce platforms, easy to use, fast functionality
Cons
Separate sites for managing meters, and sending packages
Derek
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5.0
Reviewed on 22/07/2021
True facts from a actual user, what you need to know from SierraStickers.com
Amazing and i would give them 10 out of 10. The have the best price of 6 of the services we checked out. The support is excellent and they really know what they are doing. You don't get outsourced to a different country for technical support.
Pros
The integration process was a breeze even with our custom backend. The support is amazing.
Cons
The only gripe is you cannot print end of day statements the next day if you did not process them before 5pm so make sure you process them.
Carrie
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5.0
Reviewed on 26/10/2021
Best Shipping Software for any Ecom Business
We switched to Essential Hub right before Q4 in 2020 and it was the best decision we made. It was robust enough to handle the massive, unexpected volume received. Set-up was great and their team is amazing to work with. If we have any issues or questions, we know we can call and talk to a live person who can provide real solutions. I am a very happy customer and have referred multiple other companies to use Essential Hub.
Pros
I love how easy it is to do bulk operations, shipping costs, and daily management of all our orders.
Cons
The only think I don't like is how long it takes to book. It is anywhere from 10-20 seconds which doesn't seem like a long time but when you have hundreds of orders to get through, it really adds up.
Joseph
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5.0
Reviewed on 23/07/2021
Great Customer Service!
It's been a great experience. I was going to use Ship Station originally but I found the Customer Service at Essential Hub to be so great and easy to work with that the choice was clear for me. And being a newbie I was able to troubleshoot and get help or get questions answered easily and quickly.
Pros
The software saves us a lot of time and gets us better rates on shipping. It's an essential part of our workflow shipping 50 to 100 packages a day. Integrations are easy to setup which is important and their customer service is quick to answer questions and help us with new setups whenever we need.
Cons
The interface is nothing special but still easy to use. I wish we could do side-by-side quotes when using the quick quote tool.
Alternatives Considered
ShipStationReasons for Choosing eHub
Needed more efficient tools for higher volumes. And better shipping rates, too.Reasons for Switching to eHub
Customer Service
Lauren
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 26/01/2022
Essentialhub.com Is Easy to Navigate
Pros
We have been working with Essential Hub since May 2020 and they are great!
The auto-replenishment of postage from Essential Hub via our shipping platform software makes processing seamless.
It is not often that we require support but when we do, the eHub support team is quick and courteous!
ESSENTIALHUB.COM is easy to navigate and offers a variety of reports that are helpful in bill back/auditing processes.
Cons
I don't have any suggestions for improvement at this time.
Haley
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5.0
Reviewed on 1/07/2021
Highly recommend!
Pros
We could not be more pleased with this company and it’s software! Essential Hub has saved us tons of money on shipping costs and their customer service team has been extremely helpful when needed. Highly recommend!
Cons
So far we have not had any bad experiences
Mike
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 26/01/2022
Awesome
Pros
Easy integration made the switch simple.
Cons
When it forced me to use FedEx Home Delivery
Shai'La
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5.0
Reviewed on 23/07/2021
Great Product, Great Service!
It's been great!
Pros
Rules, manual order creation, batch shipping is all great
Cons
Unable to break shipments up without processing. Would be great if we could still have the order pending, divide the shipments, and then process the entire order (for wholesale orders).
Also, no variety in APO shipping options. We use ShipStation for our APO and Wholesale orders.
Aaron
- Industry: Textiles
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5.0
Reviewed on 28/06/2021
Big Savings & Amazing Customer Service!
10/10 amazing. Great software with an even better customer service.
Pros
The UI is extremely easy to use and navigate in general + the "rules" that we are able to set make shipping and inventory management a breeze.
Cons
I honestly can't think of anything we have had an issue with!
Alexander
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5.0
Reviewed on 1/07/2021
Resurge, LLC
Business Mailing Continuity
Pros
Essential Hub offers a variety of replenishment options. It's easy to use and the support is outstanding.
Cons
No negatives have been experienced so far and non are expected.
David
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 1/07/2021
Shipping Streamlining
Essential Hub has been a great help in streamlining our shipping process and has offered us an easy way to save on our shipping costs.
Pros
Ability to shop multiple carriers and improved post office pricing.
Cons
May take a bit of a while to get used to.
Alternatives Considered
ShipStationReasons for Choosing eHub
Multiple Shipping Carriers
Jonathan
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
4.0
Reviewed on 1/07/2021
"Essential" for any Business that Ships
Very positive. If we have an issue, we report it and Essential responds.
Pros
Easy integration was key for us to adopt Essential. Once turned "on", it only required a few setup values entered and within a few days we were live. Now online and live using it for more than a year, we are taking advantage of most all options that apply to our fulfillment process.
Cons
Lack of daily "end of day" for the main carriers USPS, FedEx and UPS. We have been assured this will soon be added and for logistics, really needed.
Lynn
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
4.0
Reviewed on 2/11/2021
shipping softare review
Pros
ease of integration with stone edge and cost
Cons
Lack of training for features and insurance integration procedures
Rita
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5.0
Reviewed on 29/01/2022
What A Time Saver!
I found out about Essential Hub from one of my customers who works for the company. He had tried to get me to give the a try earlier but can sometimes be afraid of change. I finally decided to give it a try and I am so glad I did! Since I work mostly alone and wear so many hats in my business, I need to be efficient and Essential Hub is just that. Also, since I am so resistant to change, it took someone special (with patience) to train me on the system. [SENSITIVE CONTENT] was extremely kind and he took his time teaching me what I needed to know to get going. He has also been helpful several times after. I am very grateful I decided to give you guys a try.
Pros
Having all the essential information move directly from my order form on my website straight over to the Essential Hub platform is a true time saver. I no longer have to type in all the addresses to create my shipping labels. I am thrilled.
Cons
I would like a report of all of my shipments per month. It's probably there, I just don't know how to get it.
