--- description: Review of Twine Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Twine | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/1884/knowledge-management/software) > [Twine](/software/211123/twine) # Twine Canonical: https://www.softwareadvice.co.nz/software/211123/twine Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/211123/twine?page=2) > Twine is a cloud-based intranet solution that offers news and blogs, groups, people directory, knowledge library, file manager, calendar, surveys and workflow builder. Twine’s knowledge library allows users to create content with editable HTML pages, revision history and permissions control. Users can upload images, videos, rich media embeds and documents with a WYSIWYG editor. They can also import files from Google Drive, OneDrive and other applications to the knowledge library. New blogs can be broadcasted by sending notifications to departments, groups or offices. Users can create multiple groups and invite peers to join the group. The privacy level of different groups can be configured by administrators. Employees can search other members through Twine’s People Directory with mini-profiles. Instant messaging enable users to create individual chats or group chats and users can send files during the chat. Twine provides integration with Salesforce, Google Apps, LinkedIn, OneDrive and other major files services. > > Verdict: Rated **4.4/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 9 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Twine Intranet - **Location**: London, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: €5.50 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Under 10 users: free 10-100 users: €5.50 per user, per month. 100+ users: pricing available on request. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - Alerts/Notifications - Blogs - Calendar Management - Catalog Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Configurable Workflow - Contact Management - Content Management - Customisable Branding - Customisable Forms - Customisable Templates - Customizable Fields - Data Import/Export - Data Security ## Integrations (9 total) - Box - Dropbox Business - Google Drive - LinkedIn for Business - Microsoft Entra ID - Okta - OneDrive - Slack - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) - [Portal Software](https://www.softwareadvice.co.nz/directory/4405/portal/software) - [Internal Communications Software](https://www.softwareadvice.co.nz/directory/4572/internal-communications/software) - [Intranet Software](https://www.softwareadvice.co.nz/directory/4547/intranet/software) - [Digital Workplace Software](https://www.softwareadvice.co.nz/directory/4667/digital-workplace/software) ## Alternatives 1. 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Previewing an image that are sent to me on the messenger wasn't helpful as the image previewed is too small and not properly ratio-ed. ----- ### "Excellent intranet solution\!" — 5.0/5 > **Barry** | *6 April 2021* | Aviation & Aerospace | Recommendation rating: 9.0/10 > > **Pros**: The most important things for us was choosing the right product in a hybrid environment. It’s user friendly and navigation is easy and overall is an excellent Intranet for our users. > > **Cons**: Believe it or not - nothing. It ticked all the boxes required for us committing to a purchase\! > > I’ve always had the best experience using Twine including the customer support I have received. I wouldn’t hesitate to recommend to anyone on the market for a complete solution. ----- ### "Great tool to connect" — 5.0/5 > **Cynthia** | *2 May 2021* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: Simple interface. Cool features. Not complex in the daily useage > > **Cons**: No real issues or complaints. Updates are made regularly ----- ### "Twine have been very patient and willing to listen. They have accommodated us wherever possible." — 4.0/5 > **Hazel** | *15 August 2017* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: It's user-friendly, you don't need to be an IT expert to either set things up or to use it on a day-to-day basis. Visually it looks good, clear and simple. The search feature within the Knowledge section is really helpful. We've been advised that global search should be implemented by the end of 2017 which will be even better. Most importantly we have been able to link the software to our document management system so not only can we get our information out there for all our users but also ensure that the information they are accessing is the current version without having to constantly update the intranet. Please note that my star rating for 'Value for Money' should be disregarded - I have no involvement in the finance side so cannot give an accurate rating but this review site forces you to enter a rating. > > **Cons**: The limits on customisation. Although Twine will always listen to requests, if it doesn't fit their plans you can't have it. Inserting images into news items is rarely straightforward - the image is often chopped and as you can only preview the appearance of the text and not the image, you have to upload it, hope for the best, then go back in and change it. As the amount of information on the intranet increases the lack of a site map is a growing issue. > > See the comments in 'Pros'. ----- ### "Twine has enhanced our communication channels and acts as an excellent base for our document library" — 4.0/5 > **Alex** | *21 November 2017* | Financial Services > > **Pros**: I really like the staff directory, it really puts a face to a name and helps newbies to integrate into the company. The new notification system also works a treat. We deliver a number of important messages to staff via the posts function and now that the notification system is automatically able to email staff about the new post, we have seen engagement jump considerably. We have also had great success using forms for company events. The ability to add pages to the navigation side bar has also proven very useful for us. > > **Cons**: Related items in the knowledge area could perhaps use some work, some of our staff have suggested this. Also most recent comments first on new posts would be helpful. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/211123/twine?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/211123/twine) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data