About Epos Now

Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general ledger, purchase orders, and payroll processing. Epos now is cloud-based, and compatible on Windows, Mac, Android, and iPad. Hardware can be purchased directly through Epos Now, or through a third party vendor of choice. Epos Now is used by retailers in a variety of industries, including apparel, furniture and home décor, grocery, sporting goods shops, and many more. The POS module includes electronic scale integration, barcode and credit card scanners, a staff time clock, age verification, and the ability to discount items or void transactions. The inventory application helps keep track of purchase orders, inventory reports, the supplier database, and more. Epos Now will also migrate all customer data, products, and stock data to the new system as part of the implementation process.
Epos Now Software - Home screen
Epos Now Software - Restaurant POS
Epos Now Software - POS order
Epos Now Software - Show tenders
Epos Now Software - Passcode
Epos Now video
Epos Now Software - Home screen - thumbnail
Epos Now Software - Restaurant POS - thumbnail
Epos Now Software - POS order - thumbnail
Epos Now Software - Show tenders - thumbnail
Epos Now Software - Passcode - thumbnail

Epos Now pricing

Epos Now has a free version and offers a free trial. Epos Now paid version starts at US$39.00/month.

Starting Price:
US$39.00/month See pricing details
Pricing Details:
30-day free trial, no credit card required. Standard: $39/month ($24/month for each additional register) Premium: $69/month ($45/month for each additional register) Enterprise: To receive a custom quote, contact Epos Now directly. View Pricing Plans
Free Version:
Yes
Free trial:
Yes

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Epos Now Reviews

Feature rating

Value for Money
3.5
Functionality
3.6
Ease of Use
3.7
Customer Support
3.4
5 reviews of 300 View all reviews
Wojciech S.
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/07/2018

Excellent POS system for various types of business, expecially hospitality ones

Pros

- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system

Cons

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Response from Epos Now

Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at [email protected]

Kind Regards,

Naiomi

Replied 24/07/2018
Anna M.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/02/2020

Amazing

Great customer support, very easy to use brilliant for accountancy and amazing software

Pros

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Cons

Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Alternatives Considered

Salon Tracker

Reasons for Switching to Epos Now

The financial side of it all the information it can gather Remote access having full control of your business on the move
Miguel C.
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
5
Customer Support
3

2
Reviewed on 27/04/2022

Not meant for middle to large businesses

I am the shipping and receiving manager for my company. A few of my daily tasks is to post and receive 200+ invoices weekly. Inventory management, market retail adjustments, sales reports, purchase orders, etc. It'd a very busy job. When we first got this EPOS NOW system we started having issues and they informed us the application at the time was unstable and so they switched us over to a web browser format. (First red flag).
Every day I get constant "timed out" errors because their servers have too many users. As I write this review, it's been almost 2 hours now that I can't post and receive any invoice. There's also the too many users are online so your task has been killed pop up. Which literally means "try again".

They are constantly trying to add new features, but don't address and resolve the instability of their service.

There's also a huge problem with the feature "notes" which is where we add the invoice number of every invoice/po entered in to the system. I told them that 90% of these notes are erased from the system days after posting. They said that's not a priority of theirs. So, I told them it's definitely a priority for a market that processes hundreds of invoices weekly. Helps us search entries i.e duplicate invoices, etc.

This system is good for smaller businesses (such as a bar/restaurant). But not for middle to large businesses.

Pros

Easy to navigate menu. Seems pretty straight forward.

Cons

The constant "hang". Unable to connect. They keep adding features to the system without fixing the instability of current features and service connection.

Vijay M.
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 1/04/2022

Care plan con

Ok.
They sold us the caer plan and said you can cancel after 12 months which we have in writing and now they are saying we are not able to cancel so a bit of a con.

Pros

Overall easy to use and works for us and the reviews overall we’re positive

Cons

The customer support is terrible they have no clue how the system works. Have rang 10 time sift the same issue and they have no clue how to rectify the issue so gave up.

Crystal M.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/11/2019

A great tool for any business

This software has made my book keeping a thousand times easier.

Pros

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Cons

Slow to load and could have better options for integrating rewards and gift certificates.

Alternatives Considered

Lightspeed Retail

Reasons for Switching to Epos Now

The price was right and the reps were very helpful and informative.

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