About Epos Now










Epos Now pricing
Epos Now has a free version and offers a free trial. Epos Now paid version starts at £25.00/month.
Alternatives to Epos Now
Epos Now Reviews
Feature rating
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
We use it to run our bar
We use it daily to run the bar at our sports club and it works for us.
Pros
All seems to work as you would expect. Adding products is simple, the reports are good. As we are a sports club, we can also add our members so they can load up with credit.
Cons
We haven't found anything in particular that doesn't work. Customer services always help quickly if there is an issue.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
A great tool for any business
This software has made my book keeping a thousand times easier.
Pros
I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.
Cons
Slow to load and could have better options for integrating rewards and gift certificates.
Alternatives Considered
Lightspeed RetailReasons for Switching to Epos Now
The price was right and the reps were very helpful and informative.- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
My Terrible Experience with EPOS Now
In short, don’t let EPOS Now’s initial low cost fool you. Between their poor support, misleading billing, and substandard software, it's a trap. Reduce stress and stay away from EPOS Now.
Pros
Nothing like most about Epos Now, everything not satisfied, terrible experience
Cons
When looking for a cost-effective POS solution for my business, I was attracted by the attractive offer from EPOS Now. However, the next year was filled with frustrations and unexpected expenses.Attractive offers, low support: EPOS Now's low-cost advertising is eye-catching. They provided me with hardware, software, and even a "1-year premium support license." However, this support has been dismal. Slow responses and ineffective solutions became the norm.Billing Error: Their P400 system incorrectly billed me despite specifying the EFTPOS machine I selected (Tyro). To correct this, they hid the terms and made me wait two months before canceling. They keep charging me, but even though I paid, I am not able to login my account.Software issues: Their software was disappointing: slow, buggy, and inefficient, especially in a retail environment.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Contact the BBB and your state Attorney General
It's a PAIN! Don't pay for this nightmare.
Pros
Next to nothing! The people I spoke to at first were AWESOME! Then, once I paid, I got the WORST support.
Cons
Horrible. Most of my scheduled calls were never met. They just didn't call for our set up appointments. They kept me on hold anywhere from 10-60 min. When things started to go south, they were harder to get in touch with. They are not holding up their end of the contract and want to charge me $500 to cancel my account. The 28 page Terms and Conditions are a MUST to read. They're convoluted and difficult to understand when there's a problem so be careful before you give them your credit card info. This is a paid for NIGHTMARE!!!
Reasons for Choosing Epos Now
qbPOS is no longer supported.Reasons for Switching to Epos Now
Because it was less expensive and they said it would integrate with my website.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Works for our store!
Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!
Pros
Flexibility and customization of the software.
Cons
Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.