---
description: Review of Alora Home Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Alora Home Health | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Alora Home Health

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> Alora Home Health is an all-in-one software solution that streamlines the management of home health care agencies. This comprehensive platform integrates clinical, operational, and financial processes to ensure compliance with Medicare/CMS regulations. Alora supports billing for all types of payers, including Medicare, Medicaid, private insurance, VA, and self-pay. The system caters to various home health care services, such as home health, personal care, hospice, and pediatric home healthcare, allowing agencies to manage multiple business lines seamlessly through a single login.&#10;&#10;One of the key features of Alora Home Health is its Electronic Visit Verification (EVV) software, which is integrated into the agency's workflow, offering live monitoring of visits and alerts for any delays. The software is customizable to fit the unique workflow of each home health care agency and comes with comprehensive tools for compliance with Medicare, Medicaid, and HIPAA regulations.&#10;&#10;Alora Home Health has been designed to help agencies enhance their efficiency, accuracy, and compliance by transitioning to a paperless system and streamlining their workflows. The platform offers innovative and user-friendly tools for both front-line care and back-office management, supporting agencies in their growth and success. The software is accessible across various devices, including smartphones, tablets, laptops, and desktops, providing flexibility and convenience to users.&#10;&#10;The system provides electronic documentation for caregivers and customizable visit notes based on clients' care plans. Alora Home Health's paperless workflow promotes high levels of productivity and operational efficiency, allowing agencies to achieve more in less time. Additionally, the platform offers one-on-one instant live support to address any issues promptly, ensuring a smooth user experience.&#10;&#10;Alora Home Health has native offline applications for various devices, enabling clinicians to document patient visits and capture signatures without an internet connection. Alora is dedicated to helping agencies comply with regulatory requirements while maintaining efficiency for caregivers and office staff.
> 
> Verdict: Rated **4.5/5** by 152 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 152 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Eldermark Software
- **Founded**: 1991

## Commercial Context

- **Starting Price**: US$295.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Schedule a demo and request full pricing via the Alora website.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Audit Management
- Automated Scheduling
- Bereavement Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Caregiver Management
- Charting
- Chat/Messaging
- Claims Management
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management

## Integrations (1 total)

- Google Maps

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Private Duty Care Software](https://www.softwareadvice.co.nz/directory/4077/private-duty-care/software)

## Related Categories

- [Private Duty Care Software](https://www.softwareadvice.co.nz/directory/4077/private-duty-care/software)
- [Home Health Care Software](https://www.softwareadvice.co.nz/directory/4406/home-health/software)
- [Clinic Management Software](https://www.softwareadvice.co.nz/directory/1447/hospice/software)
- [Home Care Software](https://www.softwareadvice.co.nz/directory/4779/home-care-software/software)

## Alternatives

1. [InMyTeam](https://www.softwareadvice.co.nz/software/257114/inmyteam) — 4.6/5 (94 reviews)
2. [AlayaCare](https://www.softwareadvice.co.nz/software/381258/alayacare) — 4.1/5 (188 reviews)
3. [AxisCare](https://www.softwareadvice.co.nz/software/126808/axiscare) — 4.6/5 (729 reviews)
4. [CareSmartz360](https://www.softwareadvice.co.nz/software/20460/caresmartz360) — 4.8/5 (185 reviews)
5. [eRSP](https://www.softwareadvice.co.nz/software/276586/ersp) — 4.2/5 (99 reviews)

## Reviews

### "Why alora?" — 5.0/5

> **Emily** | *19 November 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Alora Home Health is its all-in-one platform that streamlines both clinical and administrative workflows. The integration of OASIS assessments, visit documentation, EVV, scheduling, and billing in a single system significantly reduces the need for multiple tools and improves efficiency. I also appreciate the mobile and offline charting capabilities, which make it easier for clinicians in the field to document accurately and in real time. Additionally, the quality assurance and compliance features, such as the OASIS analyzer and pre-billing QA checks, help ensure accurate documentation and reduce errors before they impact reimbursement. Overall, the system makes managing home health operations more organized, compliant, and user-friendly.
> 
> **Cons**: What I liked least about Alora Home Health is that some areas of the system can feel clunky or unintuitive, particularly when navigating between multiple tabs or modules. The learning curve for new users can be steep, especially for clinicians who are primarily focused on patient care. Additionally, while the system offers robust functionality, certain features—like form customization, alerts, and advanced reporting—could be more flexible or easier to configure. Finally, the billing and A/R workflows can be somewhat complex, requiring extra attention to ensure accuracy and efficiency.
> 
> My overall experience with Alora Home Health has been positive. The system effectively streamlines both clinical and administrative workflows, making it easier to manage patient care, documentation, scheduling, and billing all in one platform. I particularly appreciate the mobile and offline charting capabilities for field clinicians and the quality assurance tools that help maintain compliance and accurate documentation. While there is a learning curve and some areas—like reporting, form customization, and certain billing workflows—could be more intuitive, the benefits in efficiency, integration, and oversight outweigh the challenges. Overall, Alora has been a reliable and valuable tool for supporting our home health operations.

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### "Alora Review" — 5.0/5

> **Laura** | *14 October 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Alora Home Health is extremely user friendly. In this industry every moving part may need to be done in multiple ways. Alora does a wonderful job at coming up with solutions to these challenges.
> 
> **Cons**: While posting remittances we are unable to apply the payments to individual line items (dates of service). You can only post to the general invoice/claim. There is a comment line, but it does not allow enough space to give needed detail. This makes it harder to complete claim follow up.
> 
> I have had a very positive experience using Alora. I appreciate that we can always get help by a live CSR, and we are never required to start a ticket and wait for assistance.

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### "Great Software" — 5.0/5

> **Katrina** | *19 September 2018* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and navigate\! Everything you need right in one program. Keeps everything in one place and makes it easy to find.
> 
> **Cons**: Nothing.  It is great product\! Works best on 2 separate screens to keep from having to toggle back and forth.

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### "Alora Overview" — 5.0/5

> **Terrie** | *26 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Once I learned it, it's very easy. Being able to log into and do most of it through this product is very helpful.
> 
> **Cons**: learning it the videos are too long for someone like me that's very busy, I like short and to the point.
> 
> It's been hard learning it not being trained and just thrown into it. I had to call support a lot and they have been very helpful.

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### "Amazing Overall" — 5.0/5

> **Felicia** | *26 September 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Alora is our electronic medical records software for our home health care agency. It has ease of tracking items such as signatures and staff credentials to stay up to date and compliant with CMS requirements. It has e-fax abilities to send documents needing signatures to physicians. It has easy oasis uploading and billing abilities and tracking. It takes care of our EVV requirements.Alora has been an ideal software, meeting all the needs of our home health care agency.
> 
> **Cons**: I like it all overall but if you want something that is flashy, alora isn't it. At the beginning it left a lot to want for PT/OT documentation but they are continually taking feedback and making improvements.
> 
> We have relied on them since our company was founded. I want to emphasize how user-friendly the software is for both clinicians and administrators. It offers a wide range of features that are straightforward to use, without requiring you to adopt unnecessary measures or tracking options you don't need. Many tracking options and features can be enabled or disabled, allowing you to customize the system to fit your agency's and individual clinicians' requirements. The help desk and support team stand out for their exceptional friendliness and expertise. They have training videos which I use to orient staff initially to the software. The on boarding for each new feature is extremely thorough and not rushed. I cannot say enough about my satisfaction.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/2085/alora)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/> |
| en-AU | <https://www.softwareadvice.com.au/software/2085/alora> |
| en-GB | <https://www.softwareadvice.co.uk/software/2085/alora> |
| en-IE | <https://www.softwareadvice.ie/software/2085/alora> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2085/alora> |

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