---
description: Review of CINNOX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CINNOX | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [CINNOX](/software/205177/maaiiconnect)

# CINNOX

Canonical: https://www.softwareadvice.co.nz/software/205177/maaiiconnect

> CINNOX is a total experience SaaS platform that elevates customer and staff experiences with innovative omnichannel engagement and analytics solutions. CINNOX helps businesses to connect, orchestrate, and securely evaluate all of their customers’ conversational interactions to deliver seamless humanized customer engagement that delights and exceeds expectations.

In the post-pandemic world, customer experience is the battleground and businesses need a partner not just to help them navigate the new normal, but to lead the way. So we built CINNOX – by putting the “INNO” in “CX” to help our partners compete and stay on top.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: M800
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: https://www.cinnox.com/pricing
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, Traditional Chinese
- **Available Countries**: Hong Kong SAR China

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Audio Calls
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transfer
- Caller ID
- Chat/Messaging
- Chatbot

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Internal Communications Software](https://www.softwareadvice.co.nz/directory/4572/internal-communications/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Video Conferencing Software](https://www.softwareadvice.co.nz/directory/4531/video-conferencing/software)

## Alternatives

1. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24103 reviews)
2. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (990 reviews)
3. [Webex Suite](https://www.softwareadvice.co.nz/software/430596/webex) — 4.4/5 (7402 reviews)
4. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14581 reviews)
5. [GoTo Meeting](https://www.softwareadvice.co.nz/software/188188/gotomeeting) — 4.4/5 (11527 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/205177/maaiiconnect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/maaiiconnect-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/205177/maaiiconnect> |
| en-GB | <https://www.softwareadvice.co.uk/software/205177/maaiiconnect> |
| en-IE | <https://www.softwareadvice.ie/software/205177/maaiiconnect> |
| en-NZ | <https://www.softwareadvice.co.nz/software/205177/maaiiconnect> |

-----

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