--- description: Review of Mokapen Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mokapen | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Mokapen](/software/205132/mokapen) # Mokapen Canonical: https://www.softwareadvice.co.nz/software/205132/mokapen Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/205132/mokapen?page=2) > Mokapen is a collaboration platform with integrated CRM which enables companies and professionals to manage their collaborations through the creation of organizations. Users can manage projects, tasks, tickets and contacts shared with their customers, partners and suppliers on a centralized platform. The modules task management, leads management, sales funnel and ticketing. > > Verdict: Rated **4.6/5** by 167 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 167 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mokapen - **Founded**: 2019 ## Commercial Context - **Starting Price**: €9.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Premium plans are PER ORGANIZATION (so not per user): all premium features available for all members of the organization\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Portuguese, Slovenian, Spanish - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 204 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Business Card/Badge Scanning - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Management - Collaboration Tools - Commenting/Notes - Contact Database - Contact Management - Customer Segmentation - Customisable Reports - Customizable Fields - Data Import/Export ## Integrations (9 total) - Gmail - Google Calendar - Google Contacts - Google Drive - Mailchimp - MailerLite - Microsoft Outlook - Shopify - WooCommerce ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) ## Related Categories - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) - [Online CRM Software](https://www.softwareadvice.co.nz/directory/387/online-crm/software) - [Task Management Software](https://www.softwareadvice.co.nz/directory/1412/task-management/software) - [Lead Generation Software](https://www.softwareadvice.co.nz/directory/1674/lead-generation/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.co.nz/software/216694/kylas) — 4.8/5 (573 reviews) 5. [Bigin by Zoho CRM](https://www.softwareadvice.co.nz/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews) ## Reviews ### "Simplicity is simple" — 4.0/5 > **Verified Reviewer** | *9 September 2020* | Broadcast Media | Recommendation rating: 9.0/10 > > **Pros**: The ease of use and the logical structure with which it was designed. > > **Cons**: Nothing particular as of now. I look forward to a host of new features that are being released soon. Various integrations, contact information capture functions, new sharing functions and much more. ----- ### "Powerful CRM" — 5.0/5 > **Federico** | *1 July 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Clear and easy to use. I was able to start using it in less than 30 minutes. > > **Cons**: More features are always welcome, but overall I can not see any major issue. ----- ### "Easy and useful" — 4.0/5 > **Verified Reviewer** | *8 April 2022* | Mechanical or Industrial Engineering | Recommendation rating: 5.0/10 > > **Pros**: Wanderful the possibility to dive into several products reviews. > > **Cons**: Why don't add different languages, could be useful ----- ### "Great tool & support" — 5.0/5 > **Sophie** | *12 December 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It is a very robust tool that has the most important features you'd like to have in a CRM tool. You can easily add, edit and segment contacts. The projectplanning capabilities are also very nice Mokapen has a great customer service that is really there to answer questions. They really listen to the needs of the customers and use this import to directly improve their tool. I love the fact that they have a public roadmap so you can see what developments are yet to come. The tool is also very very reasonably priced. I would recommend it is you are starting out with CRM. > > **Cons**: I like the fact that you could use the tool as a ticketing service. But I think it only works with registered users that also count towards your total user count for the account. For a ticketing system I'm not sure I would want customers having to create an account. I'm sure that for agencies looking for following up projects the way the tool works is fine. It was just not a fit with our business. Mokapen support is great\! You can send them a message on the website and they almost always reply instantly. They can further improve the tool if the create more support artikels on how to use the tool. > > I tested the tool over a longer period of time for a client. I really loved the contact with support and the fact the tool focusses on the functionality that really matters rather than trying to be a one stop shop for all kind stuff. ----- ### "The perfect CRM for SMEs" — 5.0/5 > **davide** | *29 December 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Mokapen is the perfect CRM for micro and small businesses. Showing a very clear interface, suitable for those who are dealing with such an application for the first time. A perfect tool for managing projects, tasks, clients, sales and being able to leverage data for analysis and forecasting. > > **Cons**: Initially the functionality was limited, but over time even the free version has caught up > > Mokapen is the tool you can no longer do without.Unlike other CRMs, there is almost no need for configuration.Today it has many integrations with different systems, it is a truly complete product ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/205132/mokapen?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/205132/mokapen) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data