---
description: Review of ECP EHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ECP EHR | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/3950/assisted-living/software) > [ECP EHR](/software/203641/ecp-ehr)

# ECP EHR

Canonical: https://www.softwareadvice.co.nz/software/203641/ecp-ehr

> ECP EHR is an electronic health record system built specifically for assisted living communities. It connects resident assessments, care plans, clinical documentation, and compliance reporting in one system, designed around how assisted living clinical teams actually operate, not adapted from hospital or skilled nursing workflows.

For assisted living communities, compliance readiness and documentation accuracy are not optional. A state survey can happen at any time. Care plans need to reflect current resident needs. Incident records need to be complete. ECP EHR is built to support all of that without adding burden to already-stretched clinical staff.

Who Uses This
ECP EHR is used by directors of nursing, care coordinators, clinical staff, and community leadership. It is designed to be fast enough for frontline caregivers documenting in real time and detailed enough for directors who need to review records, run reports, and prepare for surveys. Communities do not need extensive training programs to get staff up and running.

Survey Readiness
ECP EHR keeps communities organized and audit-ready every day, not just when a survey is scheduled. State-specific compliance reports are built into the system. Records are complete, timestamped, and easy to pull. When a surveyor walks in, clinical staff are not scrambling to locate documentation or reconcile paper records. Survey findings related to documentation or medication are one of the most common buying triggers for operators switching to ECP, because the cost of being unprepared is too high.

Care Plan Automation
Care plans and task lists auto-generate from resident assessments. When an assessment is completed, the care plan builds automatically, pulling in the resident's needs, preferences, and documented conditions. Task lists generate from care plans, so care staff know exactly what needs to be done for each resident on each shift. This reduces the manual work of building care plans from scratch and keeps documentation consistent across staff and shifts. When resident needs change, updating the assessment updates the care plan.

Key Capabilities
- Resident assessments with configurable templates
- Automatic care plan generation and task list creation from assessments
- Task and service documentation for care delivery
- Incident tracking and reporting
- Care notes and resident history
- Digital signatures
- Custom care alerts and notifications
- Out-of-the-box and state-specific compliance reports
- Executive dashboard for community-wide visibility
- Role-based access for clinical staff, directors, and leadership

Part of ECP's All-In-One Platform
ECP EHR is one module within ECP's all-in-one platform, which also includes eMAR, CRM, Move-Ins, Billing, and Insights. All modules share a single resident record. Documentation completed in the EHR connects to billing charge capture automatically. Resident data from the CRM and Move-Ins flows into the ehr at admission with no re-entry. Clinical documentation informs billing without manual reconciliation.

Operators who use the full platform eliminate the fragmented workflows and duplicate data entry that come with running separate systems for clinical, sales, and finance.

Key Facts
Communities served: 8,500+
States: All 50
Support: 100% US-based
Deployment: Cloud-based, browser and mobile, no local installation required.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Extended Care Professional
- **Location**: East Troy, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Clinical Care
- Clinical Notes
- Communication Management
- Compliance Tracking
- Customisable Forms
- Document Management
- Document Storage
- EMR/EHR
- File Sharing
- For Long Term Care
- For Nursing Homes

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Assisted Living Software](https://www.softwareadvice.co.nz/directory/3950/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.softwareadvice.co.nz/directory/3950/assisted-living/software)
- [Long Term Care Software](https://www.softwareadvice.co.nz/directory/4533/long-term-care/software)
- [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software)

## Alternatives

1. [Fusion](https://www.softwareadvice.co.nz/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews)
2. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (858 reviews)
3. [Alleva](https://www.softwareadvice.co.nz/software/365334/alleva) — 4.5/5 (282 reviews)
4. [AestheticsPro](https://www.softwareadvice.co.nz/software/73167/aesthetics-pro) — 4.4/5 (656 reviews)
5. [ModMed](https://www.softwareadvice.co.nz/software/2446/electronic-medical-assistant) — 4.4/5 (367 reviews)

## Reviews

### "Easy and well organized to use\!\!\!" — 4.0/5

> **Ge** | *2 December 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: It is well organized, straightforward, easy to use\!\! Once we put all resident's information, this software is really easy to use for all staff.
> 
> **Cons**: It would be helpful if there is note page. Sometime it was bothering when all staff doesn't know detailed information about resident, so It would be helpful if there is a note page for all to see.
> 
> It was overall great to use. Easy charting and useful. Much easier than using a paper charting before.

-----

### "Great product" — 4.0/5

> **Kelly** | *3 June 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: ECP is an all around communication record system for residents. All information can be accessed no matter the location making oversight easier if not on sight and want to ensure care and treatment for residents.
> 
> **Cons**: Inputting all the data in the beginning and building cares was a little time consuming.
> 
> I helped to set up our system at day one, it took some time to in put all resident information, but once it was done, the system runs itself.

-----

### "ECP is a great tool that helps our residents and team" — 5.0/5

> **Tom** | *4 June 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I like being able to chart and see charting from anywhere and considering I travel between our communities it saves me a lot of time/questioning.  It is easy to use once someone is trained.  Staff seem to pick up on it pretty quick.
> 
> **Cons**: Communication; particularly when for example, a staff member enters in a cocnern/question about a resident; it would be great to have a way to respond directly to that in a note versus typing in a new note or observation.

-----

### "Health Records" — 5.0/5

> **Joyce** | *27 May 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We can keep diagnosis updated, meds updated, fall reports, vaccinations - everything just a click away.
> 
> **Cons**: Took a Little time to figure out how to set up the alerts .  Locks up or freezes once in awhile, then kicks you out and you lose your current documentation.
> 
> I love it.  I never want to go back to paper.  It is so great and so easy to use.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/203641/ecp-ehr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/203641-ECP-EHR/> |
| en-AU | <https://www.softwareadvice.com.au/software/203641/ecp-ehr> |
| en-GB | <https://www.softwareadvice.co.uk/software/203641/ecp-ehr> |
| en-IE | <https://www.softwareadvice.ie/software/203641/ecp-ehr> |
| en-NZ | <https://www.softwareadvice.co.nz/software/203641/ecp-ehr> |

-----

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Communities do not need extensive training programs to get staff up and running.\n\nSurvey Readiness\nECP EHR keeps communities organized and audit-ready every day, not just when a survey is scheduled. State-specific compliance reports are built into the system. Records are complete, timestamped, and easy to pull. When a surveyor walks in, clinical staff are not scrambling to locate documentation or reconcile paper records. Survey findings related to documentation or medication are one of the most common buying triggers for operators switching to ECP, because the cost of being unprepared is too high.\n\nCare Plan Automation\nCare plans and task lists auto-generate from resident assessments. When an assessment is completed, the care plan builds automatically, pulling in the resident's needs, preferences, and documented conditions. Task lists generate from care plans, so care staff know exactly what needs to be done for each resident on each shift. 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