About LEAP

LEAP is the legal practice productivity solution designed to help small to mid-sized law firms improve efficiency, productivity, and profitability. LEAP leverages best-in-class technology to help law firms with practice management, legal accounting, document assembly and management, and legal publishing all in one integrated solution. With key features like pre-configured matter types, email and calendar management, automated court forms, instant time recording, legal billing, and trust accounting, LEAP helps lawyers run successful law firms. LEAP helps users save time and increase productivity. LEAP users get access to thousands of court forms that lawyers regularly use, in all areas of common law, at no additional cost. These forms can also be automatically populated with client and case information, helping you save time, stay compliant, and eliminate clerical and grammatical errors. The LEAP Mobile App scans documents directly to your electronic file, instantly records time on calls made from your cell to a client, and even allows you to draft and file a motion. Everything done on the mobile app is instantly synced across all your devices and to the central electronic file in LEAP. With a single login across all devices, your law firm staff will have access to the latest matter data, client information and files, anywhere, anytime. LEAP securely stores all of your data in the cloud. It is powered by Amazon Web Services and delivers a world-class solution with 99.99% uptime on all your devices. Adobe Acrobat Reader DC, Xero, Quickbooks Online, Microsoft 365, Zoom, and Microsoft Teams seamlessly integrate with LEAP giving you the power to work securely, streamline team collaboration, and continue using the systems already in your law firm. Switching to LEAP is easy. The LEAP support team is here to support you every step of the way. Get personalized training and support face-to-face, or, on-demand with LEAP University. Your staff will also have access to thousands of articles in the LEAP Knowledge Base or speak to us on live chat. LEAP helps lawyers run successful law firms. The LEAP legal practice productivity software solution and local support teams are available in the United States, Canada, Australia, United Kingdom and Ireland.
LEAP Software - Matter management
LEAP Software - Legal case management and AWS technology partners
LEAP Software - LEAP Timesheet and mobile time recording
LEAP Software - LEAP Operating Account
LEAP Software - LEAP University and Support
LEAP Software - Automated legal forms
LEAP video
LEAP Software - Matter management - thumbnail
LEAP Software - Legal case management and AWS technology partners - thumbnail
LEAP Software - LEAP Timesheet and mobile time recording - thumbnail
LEAP Software - LEAP Operating Account - thumbnail
LEAP Software - LEAP University and Support - thumbnail

LEAP pricing

LEAP does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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LEAP Reviews

Feature rating

Value for Money
3.7
Functionality
3.9
Ease of Use
3.9
Customer Support
3.9
5 reviews of 262 View all reviews
Lucy
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/09/2021

Fantastic Case Management System

It enables us to streamline all our cases, time management and billing.

Pros

From the outset I have found everything about Leap to be incredibly user friendly

Cons

Some of the bolt-ons look attractive but would increase our monthly expenditure beyond budget.

Alternatives Considered

Proclaim by Logos

Reasons for Choosing LEAP

Cost and functionality.

Switched From

ALB

Reasons for Switching to LEAP

Value for money.
Charles
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/03/2021

LEAP Into Success!

It has changed my practice in so many ways. Even if there were a better software, this software has been a game changer for this firm.

Pros

My personal favorite attribute to this software is the technical support behind it. The helpdesk at LEAP is by far the most proficient, responsive, respectful, diligent, and most importantly, the helpdesk with the most overall proficient technicians responding. Every technician I have every worked with, and I ask questions to them almost as often as if they were in my office sitting with me, has a comprehensive knowledge of the entire software. If there has been a unique issue, they have always solved it within minutes. They are truly amazing.

My next favorite attribute is that the software becomes more useful and powerful with every piece of information you fill out. It requires the users to put the information into the system, but once it's there, what you can do with the information is where the dividends pay off. Clerks will spend far less time doing clerical work. Attorneys can draft better documents repeatedly in order to maximize time.

Next, is the document automation. It is continually being developed as we continue to work. Being able to generate large documents that can be used repeatedly at a substantial fee is a valuable asset.

I think my partner, who keeps our books, would say that the push over to Quickbooks feature is the best. It is timesaving and allows less room for error.

Cons

The accounting methodology is different from the US methodology causing a greater learning curve during the transition to LEAP.

Alternatives Considered

MyCase, CARET Legal, Smokeball and Clio

Reasons for Choosing LEAP

We need software that required less in house tech support. We needed document automation. We needed a software that kept better financial records. We needed software that was more integrated with other types of applications. We needed LEAP!

Reasons for Switching to LEAP

First, LEAP started with their customer service from the very beginning whereas some of the other companies above just told me to watch their demo when I reached out. LEAP sent to very professional sales representatives out to see me and show me their product in person and answered my questions. This has not stopped since my purchase. It's just different people answering the questions. As far as features go, there was only one or two features another program had that LEAP did not and the LEAP had that the other did not. The Quickbooks integrations was a key feature as a small firm. Time is money. In summary, it came down to one or two features and the invaluable customer service they provide.

Response from LEAP Legal Software

We appreciate your wonderful feedback on our customer support team, online intake, document automation, and strong integrations with QuickBooks Online. At LEAP, we value our customers and pride ourselves on offering individual attention from consultation to training. We look forward to continuing our effort to make LEAP legal software a valuable asset to your law firm.

Replied 14/04/2021
Nurul
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
4

2
Reviewed on 23/10/2020

Not suitable to litigation practice and most fixes are costly add-on apps

It is a very frustrating and very expensive system. It is a frankenstein system - just loads script bolted together to make it work but not much of it (besides the document) works very well.
There is no workflow - that costs extra £495 per month
There is a 73% price hike and most things are additional extras
You cannot create own specific critical dates to create any workflows
Cannot have workflow out of the box#
Need Xero for office accounting - extra costs

Pros

Leap has a very good document library which is why we initially selected leap. However, this is probably the best feature.

Creating templates is also easy as is some of the accounts features. However, it does not have a general accounting facility - so you'll be paying extra to Xero for that.

Cons

Tasks - it is heavily reliant on MS Outlook. If you do litigation, imagine note being able to access or edit tasks allocated to one of your fee earners and that fee earner is off. What do you?

When it comes to diarising tasks, you will be spending more time accepting assigned tasks than actually earning any fees. As an example, on a litigated matter i could have up to 20 directions that i need to comply with. my assistant will set a 14, 7, 2 and on the day reminder (this is a laborious task in Leap). thats 4x20 (80 tasks). i then receive 80 emails i need to open, accept and save (imagine how long that takes). The task is then saved in my out look tasks. No one else can access or edit or delete. This is stuck in outlook and in the matter!

So if i leave - and i have 100 files, thats 800 tasks that no one can access - they will have to troll through the file and set the tasks again. You see the problem! we learnt the hardway.

There is no adequate reporting - so you want to find out how many files you have with a particular supplier/referrer. You can find that out but you can export that into excel . you want to run that report - a third party app will cost you more.

Response from LEAP Legal Software

Thank you for your review. However, this Capterra page is for LEAP Legal Software available in the United States. We work hard globally to address and respond to feedback from our users. Please visit the LEAP UK Community site (community.leap.co.uk) for local support for your version of the software.

Replied 14/04/2021
David
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
2

4
Reviewed on 13/07/2021

Transition team is absolutely useless

horrible

Pros

The software itself is great once you understand how to use all the featured

Cons

The transition team is absolutely horrible. You can ask what to expect but they do jot communicate clearly and most of their answers are I don’t know. Expect that it will be two to three weeks after they capture your data before they actually upload it or are able to make your templates.

The initial training is arranged for someone with an IQ Of about three. click on the button that says open matter to open a new matter. That is literally five to ten minutes of a trainer talking. If you ask how to link your word documents to Leap the trainer won’t know and then takes a month to get a response back to you. If you call tech support expect about the same level of knowledge. The templates are also incomplete. They have templates for adoption in Florida but not Oregon and once again no one can tell you how to make a custom template, even though the fields are there for Florida documents because you are in a different state you can’t use them in your template.

Alternatives Considered

Clio

Reasons for Choosing LEAP

Online accessibility

Switched From

Time Matters

Reasons for Switching to LEAP

Customization options that your sales team showed but your trainers don’t know how to use

Response from LEAP Legal Software

Thank you for taking the time to review LEAP. Our team welcomes all feedback so that we can continue to improve our software and implementations. We're glad to see that your firm is benefitting from LEAP's comprehensive practice management solution. However, we apologize that your installation experience was not up to par. Please email [email protected] to connect with your dedicated Practice Management Advisor as your law firm's fixed point of contact.

Replied 20/07/2021
Tonya
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/07/2021

Review for LEAP July, 2021

My experience with LEAP has been wonderful. There has never been a time that I have reached out that someone has not helped me. They really have been patient and kind with me.

Pros

There are so many things I like about leave. It really is hard to pick one thing. I would say being able to do almost everything through LEAP. I also love being able to work at home when I need too. It's GREAT!

Cons

I know that they are continuing to work on this issue, but getting forms for our State and making different types of Law this is more familiar with our office. For example we do a lot of mediation.

Response from LEAP Legal Software

We appreciate your wonderful feedback. Our team is glad to hear that LEAP is allowing you to manage your entire practice, and from home when needed! At LEAP, we are committed to innovating our software, helping law firms save time and make more money. We are happy to see that LEAP is a valuable asset to your law firm!

Replied 20/07/2021

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