--- description: Review of Rethink Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rethink | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Applied Behavior Analysis Software](/directory/3895/aba/software) > [Rethink](/software/201526/rethink) # Rethink Canonical: https://www.softwareadvice.co.nz/software/201526/rethink Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/201526/rethink?page=2) > Rethink is a cloud-based behavioral health practice management solution, which helps healthcare organizations across the health industry manage ABA data collection, create schedules and streamline client interaction. The solution lets physicians perform assessments and build personalized treatment plans. Using the video-based RBT training module, staff members can participate in quizzes and competency exam to pass the certification criteria of Behavior Analyst Certification Board (BACB). Rethink allows clinics to record various financial data such as funder contracts, billing codes or signatures and prepare reports about productivity, contract usage and cancellations. With the billing module, teams can synchronize billing information, handle reimbursements and share reports with members. Rethink offers mobile applications for iOS and Android. Pricing is available on request and support is extended via chat, phone and other online measures. > > Verdict: Rated **4.1/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 60 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Rethink Behavioral Health - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Flat Rate - **Pricing Details**: Please contact Rethink for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ABA Data Collection - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Behaviour Tracking - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management ## Integrations (1 total) - Tebra ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Applied Behavior Analysis Software](https://www.softwareadvice.co.nz/directory/3895/aba/software) ## Related Categories - [Applied Behavior Analysis Software](https://www.softwareadvice.co.nz/directory/3895/aba/software) - [Mental Health Software](https://www.softwareadvice.co.nz/directory/4548/mental-health/software) - [Occupational Therapy Software](https://www.softwareadvice.co.nz/directory/890/occupational-therapy/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4/practice-management-software/software) ## Alternatives 1. [AlohaABA](https://www.softwareadvice.co.nz/software/314001/alohaaba) — 4.9/5 (55 reviews) 2. [Theralytics](https://www.softwareadvice.co.nz/software/344852/theralytics) — 4.8/5 (107 reviews) 3. [CentralReach](https://www.softwareadvice.co.nz/software/391991/centralreach) — 4.3/5 (155 reviews) 4. [S Cubed](https://www.softwareadvice.co.nz/software/529516/S-Cubed) — 5.0/5 (24 reviews) 5. [Noteable](https://www.softwareadvice.co.nz/software/343763/noteable) — 4.7/5 (81 reviews) ## Reviews ### "Rethink User" — 5.0/5 > **Stacey** | *22 February 2021* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: The best feature of this software are the preprogramed behavior programs and objectives. > > **Cons**: At times inputted information is not saved and the data entry is not friendly if you are entering data from other days. It does not allow you to edit data. This is necessary at time due to the fact that there may be errors in "real time" data entry. > > Our use of Rethink has been positive, however at times it takes quite some time to communicate via telephone with representatives. I feel customer service representatives and the overall program are responsive to concerns and each individual suggestion is taken into consideration as though they are your personal programmer. ----- ### "Clinical Director/ Founder" — 5.0/5 > **Suzanne** | *7 December 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I really like and appreciate that the practice management and the clinical peace communicate with each other and it’s all on one platform. The clinical piece is easy to navigate and use for both clinicians and behavior technicians. The scheduling and practice management is easy to use for a non-clinical staff as well as for clinical staff scheduling appointment takes a matter of seconds. On other platforms, I’ve spent hours trying to schedule a month with rethink. It is efficient and I can schedule for an entire authorization period. > > **Cons**: there is not a parent goals section in the program library. There is not a training tutorial for staff on how to use rethink. The only training tutorials that were available were for the owners or administrators. On an iPad, the app does not invert to horizontal it only stays vertical. At times we have had difficulty with losing our notes if they’re not saved properly by staff. Again, if there was a training tutorial for staff upon on boarding, this would maybe alleviate this problem. Otherwise, all training has to be done one during the first session to help the BT really understand how to utilize the application and the appointment/ notes. > > Overall, we have decided to stick with rethink and we think it is affordable, efficient, and easy to use. ----- ### "DO NOT BOTHER" — 1.0/5 > **Justin** | *26 March 2026* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: some useful software features. Does what it needs to do in terms of basic data collection and charting. > > **Cons**: Predatory business corporations. Auto renewal even when trying to adjust program needs and company needs prior to deadline. Awful customer service. > > Here is a cautionary tale... Rethink has a decent fleshed out system to do what many of us need to. The program itself was not our issue. They engage in predatory contractual behavior. We had a 1 year contract which auto renewed on Dec 1. We initiated mutual discussions on October 17th regarding reducing our package and number of providers. There was never any follow-up on ReThink's end. We followed up multiple times and there would be a response to our follow ups but nothing further as we honed in on a mutually agreed direction. All correspondence was left ambiguous. We yet again reached out in December to check the status or what we needed to do and were told the contract auto-renewed and changes needed to be completed prior to December 1st. We were active in this processes and followed up prior to December first, they declined to engage in healthy business practices as we were willing to stay on at a more limited scope and would likely use them more broadly in the future. Instead the answer continued to be "it auto renewed, nothing we can do" and continuing to charge $2600/mo. We are now disputing their charges through legal routes. This is not some rant from an unhappy customer. We stuck to the contract, paid in full for the year, engaged in good faith discussions about restructuring prior to the auto renewal date, and were willing to stay on with the restructure. It is now clear their ambiguous correspondence and lack of any actual follow up then immediately leaning on this auto renew date was likely intentional so it would renew at the same high rate. This is predatory corporate behavior, and they just lost a customer they likely would have had at even higher rates for many years. Beware of this if you use them. Again, program itself was not the issue here. It is the predatory business practices. ----- ### "Continuously improved application" — 5.0/5 > **Adewale** | *12 February 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The Rethink behavioiral health application has been a great app for the counselling team. We have great value for money as we have minimised operational hours significantly especially around data collection, schedulling and billing. Our staff members also enjoy good relationship with our xkients because of the ease of mind the application brought to the team. > > **Cons**: The Rethink app does so much and even with the invention of rethinkBH+, we worry about less. For the cons, i would say we do not have followup from the team but i do not think this is necessary as the app is quite easy to use after deployment. > > Overall, i would say that Rethink is an app that is well automated and has an excellent understanding of its user base towards imoroving functionalities for its users. ----- ### "Rethink BH Review" — 5.0/5 > **Kyanna** | *15 February 2025* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: I love how easy data collection is, i love the notes are in the same platform. It’s easy and not complicated to learn > > **Cons**: No cons. I love this platform so much i try to recommend it to all the companies i’ve worked for. > > I loveee Rethink and think every company should use this program for data collection \& session notes. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/201526/rethink?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/201526/rethink) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data