---
description: Review of Chaser Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Chaser | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Chaser

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> Accounts receivable automation software and customizable cash flow forecasting.&#10;&#10;&#10;Xero App Partner of the Year 2023, Management Today Best Use of Innovation (2023), CICM Credit Awards B2B Supplier of the Year (2022).&#10;&#10;&#10;Chaser users:&#10;- Get invoices paid 54+ days sooner&#10;- Grow fearlessly with predictable cash flow&#10;- Reduce your DSO by 75%&#10;- Save 15+ hours per week on accounts receivable tasks&#10;- Maintain great customer relationships&#10;&#10;&#10;Why use Chaser?&#10;&#10;&#10;Automate without losing the human touch&#10;&#10;&#10;- Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding&#10;&#10;&#10;Grow confidently with customizable cash flow visibility&#10;&#10;- View automatic cash flow predictions from your accounting system data and debtor payment behavior&#10;- Reflect your business reality with full flexibility in overrides and anomalies&#10;- Save time building forecasts from scratch, and avoid using rigid automated tools&#10;&#10;&#10;&#10;Increase your chances of getting paid with multi-channel chasing&#10;&#10;&#10;- Schedule reminders via email, SMS, and automate your debtor-phone calls using Auto-call.&#10;- Personalise every reminder automatically, with data such as customer names, amount owed and due dates&#10;&#10;&#10;Make it easier for customers to pay&#10;&#10;&#10;- Give all your customers access to a dedicated Payment Portal, with automatic reconciliation in your accounting system&#10;- Offer multiple payment options to suit your customers’ needs in one location&#10;- Reduce time on payment admin, as all documentation and details are available to customers in their portal&#10;&#10;&#10;Get invoices paid faster&#10;&#10;&#10;- Reduce late payments with an improved AR process and actionable insights. Users reduce DSO by 75%+&#10;- Use AI-powered insights to understand which debtors to prioritize, who will pay late, and the best times and days to chase.&#10;&#10;&#10;Optimize your receivables approach&#10;&#10;&#10;- Create unlimited custom schedules that suit your different groups of customers, such as good payers, bad payers, or long-term clients&#10;- Schedule as many payment reminders as you require, at intervals you choose&#10;- Select the best days and times to send reminders and automatically avoid sending reminders outside working hours, on weekends or bank holidays&#10;- Escalate the sender of payment reminders to a more senior figure automatically, when customers haven’t paid after a specified period&#10;&#10;&#10;Keep track of all chasing activity in one place&#10;&#10;&#10;- Debtor communications and replies are pulled into Chaser automatically, set call reminders, and make and record debtor phone calls in-app&#10;- View a consolidated communication history for every invoice and every customer in your CRM&#10;- Reconcile with your accounting system automatically, so you never chase a paid invoice&#10;- Include notes from phone calls, set reminders, and assign follow up tasks to your teammates
> 
> Verdict: Rated **4.9/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 45 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Chaser
- **Location**: London, UK
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$259.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Chaser offers specific pricing information for users of the following regions: Australia, Europe, New Zealand, United Kingdom, United States.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- ACH Payment Processing
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Aging Tracking
- Alerts/Notifications
- Audit Trail
- Auto-Dialer
- Automated Notices
- Automated Scheduling
- Bank Reconciliation
- Billing & Invoicing
- Business Process Automation
- Call Recording
- Callback Scheduling
- Cash Flow Management
- Client Management
- Collection Agencies
- Commission Management

## Integrations (18 total)

- AccountsIQ
- Dynamics 365
- Dynamics 365 Business Central
- FreeAgent
- FreshBooks
- Gmail
- MYOB Acumatica
- MYOB Business
- Microsoft Outlook
- NetSuite
- QuickBooks Online
- Sage 200
- Sage 50 Accounting
- Sage Accounting
- Sage One

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Accounts Receivable Software](https://www.softwareadvice.co.nz/directory/1843/accounts-receivable/software)

## Related Categories

- [Accounts Receivable Software](https://www.softwareadvice.co.nz/directory/1843/accounts-receivable/software)
- [Debt Collection Software](https://www.softwareadvice.co.nz/directory/4514/debt-collection/software)

## Alternatives

1. [QuickBooks Online](https://www.softwareadvice.co.nz/software/393202/quickbooks-online) — 4.3/5 (8393 reviews)
2. [QuickBooks Desktop](https://www.softwareadvice.co.nz/software/17316/quickbooks-pro) — 4.4/5 (2551 reviews)
3. [Xero](https://www.softwareadvice.co.nz/software/2976/xero) — 4.4/5 (3273 reviews)
4. [QuickBooks Enterprise](https://www.softwareadvice.co.nz/software/49801/qb-enterprise) — 4.5/5 (20613 reviews)
5. [NetSuite](https://www.softwareadvice.co.nz/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews)

## Reviews

### "A real credit control solution..." — 5.0/5

> **Elliot** | *31 March 2021* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: The software is easy to use and is extremely effective at doing what is bought to do. Streamlining the credit control process and improving debt collection for the business.
> 
> **Cons**: I have not yet found anything negative about Chaser and feel that a little more time spent looking into the other features available will even improve the use. Perhaps more initial explanation around all features would be good.
> 
> Chaser has improved the debt collection process and made a real improvement on Debtor Days. It is sensibly priced, easy to use and makes sense for our business to use this. I am interested to look at the new payment options that have been released and will continue to use the software myself and recommend to clients too.

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### "Chaser is brilliant\!  It is super easy to use and can be set up in a matter of minutes\!" — 5.0/5

> **Emma** | *12 June 2017* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: You can personalise and customise all the settings and email content so that the emails actually feel like they are coming from you. Once you have the schedules set up you can sit back and let the automation of credit control take over. We have seen a dramatic decrease in debtor days for our clients that use Chaser.  It is also easy to set rules for clients you don't want to chase.  It really can be set up in a matter of minutes.  My personal favourite is the 'thank you for paying' email. Chaser is totally awesome\!\!
> 
> Decreased debtor days.&#13;&#10;Not a single thing\!\! It does exactly what it promises and their customer service is second to none\!\!

-----

### "Thumbs up" — 4.0/5

> **Lucas** | *16 December 2020* | Environmental Services | Recommendation rating: 8.0/10
> 
> **Pros**: Simple to use and see the relevant info (eg value outstanding / overdue)&#10;Can be left alone and still provide some benefit
> 
> **Cons**: Cost for the collections add on - way too high&#10;The software requires a lot of attention to be at its most useful
> 
> Very helpful to manage receivables when the software is used daily

-----

### "The simple  automated process of Chaser has enabled us to regularly chase our debtors with ease." — 4.0/5

> **Sarah** | *13 June 2017* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: Chaser is linked directly to Xero software and therefore makes the chasing process simple with very little administration required.  Chaser is simple to set up, maintain and use.  The reporting tool gives up to date information on all invoices outstanding with detailed information which can be exported if required.
> 
> **Cons**: The system currently only allows notes to be made on the individual invoices and not on a client as a whole, which can result in the need to duplicate the same note for multiple client  invoices manually.
> 
> Helps us focus on outstanding invoices, regular company tailored chasing is possible with very little set up required.

-----

### "Collection made efficient simple and easy :-)" — 5.0/5

> **Tatiana** | *10 December 2020* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: That we can customize collection reminders, schedules, chase or not chase a customer or particular invoice. reports made easy to catch up, reminder notification to monitor and double check everything is chased.
> 
> **Cons**: like least about updating contact details that even being added from Xero we still have to go to Chase to tick every new contact on that customer to be on list of chasing reminders.
> 
> ChaserHQ made our collection more efficient and simple. We decreased our overdue rates widely and fast.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/201469/chaser)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/201469/chaser> |
| en | <https://www.softwareadvice.com/debt-collection/chaser-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/201469/chaser> |
| en-GB | <https://www.softwareadvice.co.uk/software/201469/chaser> |
| en-IE | <https://www.softwareadvice.ie/software/201469/chaser> |
| en-NZ | <https://www.softwareadvice.co.nz/software/201469/chaser> |
| fr | <https://www.softwareadvice.fr/software/201469/chaser> |

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