--- description: Review of SureDone Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SureDone | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Multi-Channel eCommerce Software](/directory/4218/multi-channel-ecommerce/software) > [SureDone](/software/20127/suredone) # SureDone Canonical: https://www.softwareadvice.co.nz/software/20127/suredone Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/20127/suredone?page=2) > SureDone is a cloud-based inventory management solution designed for small and midsize e-commerce storefronts to manage product listings, inventory and orders. In SureDone, e-commerce storefronts are fully customizable with built-in shopping carts, and they are optimized for search engines. Key features include order management, listing management and customer service management. Warehouse management feature helps to analyze and manage storage of goods and supports integration with third-party logistics. SureDone’s bulk editor lets users add new inventory or update products in bulk via a CSV file, and images can be attached via a single zip folder. The centralized order management system keeps all orders in one place, with functionalities such as sorting and switching between awaiting orders and shipped orders. Users can also print a pick list with detailed information and custom fields. The solution is priced on a per month subscription basis. > > Verdict: Rated **4.3/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 13 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SureDone - **Location**: Schenectady, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$500.00 - **Pricing model**: Flat Rate - **Pricing Details**: SureDone's pricing starts at $500 per month. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - CRM - Catalog Management - Channel Management - Content Management - Customisable Branding - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export - Data Security - Data Synchronisation - Discount Management - Email Templates - Inventory Control - Inventory Management ## Integrations (28 total) - Adobe Commerce - Akeneo Product Cloud - BigCommerce - Descartes ShipRush - Extensiv Order Management - Finale Inventory - Google Analytics 360 - Google Merchant Center - Informed Repricer - Instagram - Lightspeed - Meta for Business - PayPal - Price2Spy - QuickBooks Online Advanced ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Multi-Channel eCommerce Software](https://www.softwareadvice.co.nz/directory/4218/multi-channel-ecommerce/software) ## Related Categories - [Multi-Channel eCommerce Software](https://www.softwareadvice.co.nz/directory/4218/multi-channel-ecommerce/software) - [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software) - [Online Inventory Management Software](https://www.softwareadvice.co.nz/directory/1592/online/software) - [Inventory Management Software](https://www.softwareadvice.co.nz/directory/4490/inventory-management/software) - [Shopping Cart Software](https://www.softwareadvice.co.nz/directory/3953/shopping-cart/software) ## Alternatives 1. [NetSuite](https://www.softwareadvice.co.nz/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews) 2. [Salesforce Commerce Cloud](https://www.softwareadvice.co.nz/software/103196/salesforce-b2c) — 4.6/5 (97 reviews) 3. [Brightpearl](https://www.softwareadvice.co.nz/software/439392/brightpearl) — 4.4/5 (191 reviews) 4. [Lightspeed Retail](https://www.softwareadvice.co.nz/software/1932/lightspeed-retail-pos) — 4.0/5 (975 reviews) 5. [Cin7 Omni](https://www.softwareadvice.co.nz/software/32033/cin7) — 4.3/5 (600 reviews) ## Reviews ### "Takes away the hassle of running a store\!" — 5.0/5 > **Reyanne** | *28 November 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: This software keeps track of my entire inventory, all of my shipments, transactions, everything\! It makes it so easy and it's all in one place\! > > **Cons**: There was nothing I disliked about this software. ----- ### "SureDone was my choice after testing many others." — 5.0/5 > **William** | *24 August 2021* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Of all the platforms I've tested, SureDone has the best bulk upload/download flexibility and capability that I have seen. I do a lot of bulk uploading/downloading and picking what columns you want to use makes life a lot easier. Many other platforms require you to maintain a template that might have 10, 20, or 30 mandatory columns that have to be filled out. With SureDone I can bulk upload/download with as little as two columns or with as many as I want. The other important thing about Surdone is the custom fields and mapping. I can create as many custom fields as I want and map them to any marketplace field. > > **Cons**: Support for more than one warehouse. I have three warehouse and it would be nice to set quantities for each warehouse and priority of which one to ship from. No phone support but very responsive email support. They will get on the phone if you run into a complicated issue. > > I've been using SureDone for about two years now and SureDone has everything you need to manage a multi-channel E-Commence business. When I first started the system ran a little slow, but those issues were fixed. The support team was great during the onboarding process and have fixed every issue I've had in two years. I dropship about 15,000 products and need to load inventory and pricing every day. The bulk upload and download capability is the best I've seen. ----- ### "Stay Away" — 1.0/5 > **Nicholas** | *23 September 2020* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: Nothing worst software out there. Stay away\! We wated over a year and lost business. > > **Cons**: Everything. The support is non existent. Took 1 year to implement. Very SLOW > > Worst experience we ever had ----- ### "Excellent Support and Features" — 5.0/5 > **Donnie** | *30 August 2019* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The customer support is amazing and they always ensure you are satisfied. Suredone is always moving forward and getting even better with additional features > > **Cons**: The intuitiveness of the software when an update fails could be improved. You have to double check when you make updates to listings to ensure all is good. Software can sometimes give you a warning or error and still make the update. So you feel it failed but it didn't, or you feel it went through and it didn't. > > The experience has been excellent, Suredone provides direct access to a great support team for any questions or concerns. Sureodne has also provided helpful insight in to growing our business through their software. ----- ### "Automated my ecom marketplace sales from end to end" — 5.0/5 > **jason** | *23 October 2020* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The ability of this software to take your vendor(s) feeds and map them into suredone. The length of time spent on this part alone would have been weeks of labor with other systems I was looking at. With Suredone it was done (by them) in just days. Very impressive. > > **Cons**: I can not pinpoint an issue I like least about the software. Frustrations have happened, but its usually that I just needed to learn the process for the task. There is nothing I have wanted the solution to do that it doesnt. Suredone also can tweak their system for special requests (reporting, timing issues, etc) > > Long gone are the days of manually uploading spreadsheets with inventory and pricing to the marketplaces. This solution quite simple tasks those lists and does handles with full automation. End to End - I provide my credentials with a vendor. Suredone grabs the inventory list and updates my listings on multiple sites with the data (qty and price changes are automatic). Once an end user buys a product, Suredone transmits the order to my vendor, and when shipped updates the tracking on the marketplace. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/20127/suredone?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/20127/suredone) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data