--- description: Review of eGoldFax Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eGoldFax | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Fax Server Software](/directory/4666/fax-server/software) > [eGoldFax](/software/200215/egoldfax) # eGoldFax Canonical: https://www.softwareadvice.co.nz/software/200215/egoldfax Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/200215/egoldfax?page=2) > eGoldFax is a cloud-based fax server solution designed to help businesses in healthcare, education, financial services and other sectors send, receive and retain documents using multiple devices. It allows enterprises to maintain compliance with various regulatory standards such as Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), Family Educational Rights and Privacy Act (FERPA) and more. eGoldFax enables organizations to secure emails, fax archives and the customer portal using Transport Layer Security (TLS), Advanced Encryption Standard (AES) 256-bit and Hypertext Transfer Protocol Secure (HTTPS). Built on Microsoft Azure, the platform lets professionals send documents as email attachments to recipients' fax numbers. Additionally, it helps businesses fax files from various multi-function printers (MFPs). eGoldFax's pricing is available on request and support is extended via FAQs, email, phone, live chat and other online measures. > > Verdict: Rated **5.0/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 39 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: eGoldFax ## Commercial Context - **Starting Price**: US$29.99 - **Pricing model**: (Free Trial) - **Pricing Details**: Please contact eGoldFax directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Automated Routing - Compliance Management - Delivery Tracking - Document Storage - Document Templates - Electronic Faxes - Electronic Signature - Email to Fax - Encryption - Fax Management - Fax to Email - FoIP - HIPAA Compliant ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Fax Server Software](https://www.softwareadvice.co.nz/directory/4666/fax-server/software) ## Alternatives 1. [iFax](https://www.softwareadvice.co.nz/software/226942/ifax) — 4.8/5 (363 reviews) 2. [eFax](https://www.softwareadvice.co.nz/software/199621/efax-corporate) — 4.0/5 (70 reviews) 3. [Fax.Plus](https://www.softwareadvice.co.nz/software/370313/fax-plus) — 3.9/5 (28 reviews) 4. [Documo](https://www.softwareadvice.co.nz/software/227209/mfax) — 4.8/5 (86 reviews) 5. [CocoFax](https://www.softwareadvice.co.nz/software/194044/cocofax) — 4.3/5 (51 reviews) ## Reviews ### "Best customer support for a solid and stable solution" — 5.0/5 > **Josh** | *25 January 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use and training is robust. Support is second to none. > > **Cons**: There's probably a weakness or undesirable quality but we haven't found it yet. > > eGoldFax's team provides amazing solution support when configuring, porting or expanding the product. Reliability has been high and it sufficiently digitizes an otherwise analog process. We're very happy with their partnership. \[sensitive content hidden\], among others, provide high level, customer-facing, impactful support, prioritizing end user experience and adoption. ----- ### "eGoldFax is the best way to send a fax" — 5.0/5 > **Pete** | *11 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Customer service is the best. Very responsive and helpful. > > **Cons**: none - they are very helpful and quick to respond > > A great resource - as good as any company I have ever used for support. ----- ### "Great product and great people" — 5.0/5 > **Brian** | *1 November 2021* | Retail | Recommendation rating: 8.0/10 > > **Pros**: We have a dozen different fax number located in a few different locations and some of the numbers are very old. eGoldFax was very easy to work with even though there were multiple issues with the current carrier when we tried to port them. They spent many hours working to get everything completed and finally was able to get us running. > > **Cons**: The only negative thing was have=ing to work with our current carrier so much to get the numbers ported. Thank you eGoldFax for all of your help\! ----- ### "Egold outbound faxing" — 5.0/5 > **Anjela** | *13 June 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ability to have a printed confirmation page was a deciding factor for our office. Quick outbound faxing is a must and Egold has provided that for our office. > > **Cons**: If there is an outage, immediate notification is always appreciated. > > Egold outbound faxing has given our office the ability to easily fax hundreds of faxes to other healthcare offices and pharmacies with ease. ----- ### "The product sells itself\!" — 5.0/5 > **Eric** | *22 March 2022* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: I am a vendor, and we started selling eGoldfax to our clients in 2018. The product is so easy to use, training is minimal, support is second to none when it comes to dealing with any issue. > > **Cons**: There are no cons that I can think of. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/200215/egoldfax?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/200215/egoldfax) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data