--- description: Review of FaxLogic Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FaxLogic | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Fax Server Software](/directory/4666/fax-server/software) > [FaxLogic](/software/198784/faxlogic) # FaxLogic Canonical: https://www.softwareadvice.co.nz/software/198784/faxlogic Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/198784/faxlogic?page=2) > FaxLogic is a cloud-based fax server solution designed to help businesses in legal, educational, financial, medical and government sectors view, receive, send and manage documents on a unified platform. The system supports various file formats including GIF, JPEG, TIFF and PNG, among others. Using FaxLogic, managers can secure data transmission processes and prevent unauthorized access using Secure Sockets Layer (SSL) and Advanced Encryption Standard (AES). It offers access control, layered security and encryption capabilities, which enable organizations to maintain compliance with various regulations such as Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), Sarbanes-Oxley (SOX) and more. Additionally, administrators can send documents via fax to multiple recipients at the same time and print transmission reports according to requirements. FaxLogic allows businesses to store fax communications in a centralized off-site repository. > > Verdict: Rated **5.0/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 51 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: FaxLogic - **Location**: Dallas, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$49.95 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Automated Routing - Caller ID - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - Delivery Tracking - Document Storage - Document Templates - Electronic Faxes - Email Management - Email to Fax ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) ## Category - [Fax Server Software](https://www.softwareadvice.co.nz/directory/4666/fax-server/software) ## Alternatives 1. [iFax](https://www.softwareadvice.co.nz/software/226942/ifax) — 4.8/5 (363 reviews) 2. [eFax](https://www.softwareadvice.co.nz/software/199621/efax-corporate) — 4.0/5 (70 reviews) 3. [eGoldFax](https://www.softwareadvice.co.nz/software/200215/egoldfax) — 5.0/5 (39 reviews) 4. [Fax.Plus](https://www.softwareadvice.co.nz/software/370313/fax-plus) — 3.9/5 (28 reviews) 5. [Documo](https://www.softwareadvice.co.nz/software/227209/mfax) — 4.8/5 (86 reviews) ## Reviews ### "FaxLogic API Integration" — 5.0/5 > **Tim** | *3 January 2019* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The API and support are great. We only use the software via API which has been great. > > **Cons**: Nothing at all. It's worked great for us for many years. > > Very good. ----- ### "When fax service is mission critical call Fax Logic" — 5.0/5 > **Tim** | *3 April 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Not only is the Faxlogic system incredibly reliable AND the solution is robust enough to handle our custom needs. The simplicity of routing to one or more endpoints as well as their API implementation for the past 5 yrs has worked nearly flawlessly. When there is an issue(rare) the team there jumps on it and makes sure you are resolved in the quickest and most reliable way. > > **Cons**: While we rarely have to use their mailboxes directly on the FL site, when we do its not really crafted well to handle very large volumes of email. Search are slow and sometimes time out/fail. To be fair we ARE receiving 100,000+ faxes each month so its a LARGE dataset but it needs to perform better on those occasions when needing to search for a specific "to"/"from" number. The admin user interface CAN be a bit confusing if you have not changed it frequently, so more help options(with examples...ie if I want to do "x" it would look like this) within the admin page itself would be beneficial. The user interface overall is a little more '90's looking so could use a facelift but its purely astecics. Again, these improvements pale in comparison to the benefits and service. > > We offer incredible customer service and for 15 years have received the top 10 places to work in our state... So we always appreciate when vendors believe in customer service quality like we do. Quality, timeliness, sense of urgency and a service based attitude make FaxLogic stand out from the rest of the pack. They always go above and beyond when an end user location has a different(non-standard) fax communications configuration to get that resolved in a timely manner. ----- ### "We Loved FaxLogic\!" — 5.0/5 > **Collin** | *24 February 2023* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: Product is very easy to use. UI buttons were responsive and "dead clicks" were never a concern. Being able to sign into FaxLogic from any device is also very handy, whereas most fax systems require a dedicated on-site location. FaxLogic made my job much easier when transmitting documents to taxing authorities, as fax is a commonly accepted method of transmission amongst taxing authorities. > > **Cons**: I think the method of downloading/viewing a fax could be made slightly easier. Once you figure it out, it's quite easy, but I think a first-time user may need direction on how to do something basic, like open the fax. A vet would know to 'Open', then 'Zoom' to view pages, but most people may expect a 1-click result. A very small downside to such a great product. > > Being in the world of tax, we transmit sensitive documents to taxing authorities on a very regular basis, and having FaxLogic available to send such items was always great. I actually would be relieved when I saw a certain taxing authority accepted fax as a transmission method, because I knew all I had to do was make the document into a PDF and the job was pretty much done. Cover letters are stored in the product and have auto-fill capabilities. ----- ### "Flexible Fax Option" — 5.0/5 > **Damon** | *4 May 2022* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: FaxLogic provides a good way to use existing fax machines via a fax adapter in areas where computer based faxing isn't practical. Most cloud fax services I spoke with don't support these. FaxLogic also has a lot of flexibility in how we manage our faxes so we can tailor the solution to each situation. > > **Cons**: The administration portal can be intimidating. However, their support department is responsive enough in making changes that you don't have to use the administration portal unless you want to. > > Analog phone lines no longer fit how we do business. FaxLogic provides a good path away from those analog lines. Many of our doctors work in multiple offices throughout the week. Fax to email means they get their faxes regardless of where they are. ----- ### "Great Solution for Healthcare Faxing" — 5.0/5 > **Timmy** | *24 February 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The part we enjoy most is that an employee can use a single login to access the fax mailboxes for several locations to help each other out when they get busy or call out sick. > > **Cons**: Faxlogic has been a good fit for us so far, and we haven't seen any major issues that hinder productivity. > > We utilize the Group package with FaxLogic to service our various clinics. Being able to fax from the web browser makes it easy for staff to move around and still recieve their faxes. We've also seen a reduction in printer supply costs since faxes are automatically converted into PDF for our EMR software. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/198784/faxlogic?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/198784/faxlogic) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data