JazzHR

Pros

We get a huge number of applications and so being able to easily search every CV for certain keywords can be a quick way to filter and cut down to a manageable number to get through, which you can then easily bulk download.

Cons

Nothing really, except that it might be nice to have a single HR app, so to do leave requests through this app as well, I don't know if jazz can do this but we use different software for leave.

Pros

easy to use, inexpensive for what you get

Cons

reporting, the offer letter tokens can not be changed so you have to substitute tokens that are not titled correctly. very messy and makes the whole process frustrating

Alternatives Considered

Reasons for Choosing JazzHR

Switched From

Reasons for Switching to JazzHR

Pros

Good caregiver quality for those that are in the area

Cons

They do not filter out applicants that are from different countries

Pros

The initial customer service was good but after that it was all bad.

Cons

They gave me one price then they blocked my jobs and I didn't get anymore candidates. I reached out for help and was told to watch videos. I told them I was done with their service and I wanted a refund. They refused to do it then they took my money AGAIN!!

Pros

Their pricing is transparent and every plan (including the basic hero plan) has unlimited users. They also have one click posting to dozens of different free and paid job boards. They also have plenty of integrations with different tools like Monster and Zenefits that automate workflows and reduce the amount of heavy lifting required

Cons

The learning curve can be steep at first considering the amount of features, but with tutorials and time it gets easier.

Pros

Great features and applicant tracking. I like the disqualifying questions.

Cons

Very costly to add anything additional such as e-signature.

Alternatives Considered

Reasons for Switching to JazzHR

Pros

User friendly, easy to navigate, easy to make changes in your templates and other recruitment tools. Is a great ATS for smaller organizations.

Cons

JazzHR is primarily an ATS and does not offer the full suite of human resources information system (HRIS) functionalities

Pros

I love JazzHR!! It's so easy to use, posting a role is so quick, I love that your remail communications are tracked.

Cons

Nothing! I think JazzHR is awesome! It's very user friendly.

Pros

1. Team is super helpful
2. Flexible for customization
3. Good dashboard and easy to operate

Cons

1. Candidate management and tagging is not efficient
2. API integrations is not flawless
3. Mobile version needs upgrade

Pros

Like normal, in the beginning they are all sunshines and roses. I would give it a 6-7 on finding applicants

Cons

Leaving...we were moving to a new service. I left VM's and emails saying I wanted to cancel. I own several businesses' and when a client wants to leave we never hold them hostage, or try to squeeze out one more billing period etc. I called multiple times, left emails telling them I was leaving. After jumping through their hoops I missed one line on the email that basically said, "are you really sure? "(Yeah, I thought to myself, I am really sure after telling you 5 TIMES already) Email us back. After responding to them saying I missed this part of the email can you please just retroactive to the original date that I notified them I wanted to leave they basically told me to pound sand. It's just a crappy way to do business especially for this low price point.

Pros

Very comprehensive features, highly customizable and user friendly!

Cons

Sometimes setting up advanced workflows can be challenging, but customer service is great!

Alternatives Considered

Reasons for Choosing JazzHR

Switched From

Pros

One of the aspects I liked most about JazzHR was its user-friendly interface and intuitive recruitment workflow. Navigating through the platform was smooth and straightforward, making it easy to manage and track candidates throughout the hiring process. The ability to customize job postings, collaborate with team members, and access comprehensive candidate profiles all in one place greatly streamlined our recruitment efforts.

Cons

One thing I liked least about JazzHR was the limited reporting and analytics features. While the platform provided basic reporting capabilities, it lacked more advanced analytics and data visualization tools. Having more in-depth insights into our recruitment metrics and the ability to generate customizable reports would have been beneficial for analyzing our hiring performance and making data-driven decisions.

Pros

It would post jobs on Indeed. It used to have better results, but they did not replace of the job boards down the road. It's not worth it now.

Cons

Lacked the ability to do more for the customer and training was not the best. The account manager was very careful and sneaky with her words. The service had changed and there were no updates when the job boards had changed, but the prices were still the same.

Pros

The UI was nice, and my interview team liked the ability to use the interview guides with note taking while they were talking with candidates.

Cons

Once you've published job postings to Indeed, LinkedIn, and other boards, you cannot update the posting. This is completely unreasonable and unrealistic.

Pros

The price is good for a mediocre ATS that does the basics well at keeping candidates and jobs organized. The email templates are fully functional. Candidate profiles are pretty well organized, except across jobs. Job cloning and posting process is pretty smooth.
It operates fast and rarely has technical issues. They have made some improvements based upon our suggestions, but it took a long time and was like pulling teeth to see any progress.

Cons

Candidate notes/comments/discussion cannot be seen across different jobs or even instances of jobs.
Customer and candidate support costs extra to interact via phone, otherwise only internet form submission is required to resolve issues.
Overpromised and underdelivered features, functionality, and continuous development speed.
Not very customizable. Poorly designed. New and updated features are poorly beta-tested before release and not well thought out from a user perspective.
Changes to Workflow templates, stages, and disposition reasons cannot easily be cloned across all of them at once, meaning you need to edit many different templates individually.
Task automation features exist, but are poorly designed sometimes.

Cons

The only drawback is in the reporting capabilities, it's missing some dashboards and the ability to keep track of your metrics, but I know from a good source that is about to change in Q1 2017.

Pros

This system is so easy to use. It's intuitive and allows for recruiting flow to be developed and followed consistently. The system also does a great job of bridging the gap of communication between the manager and the HR team. The discussion feature allows for real-time follow up along with the ability to store and contain all pertinent information regarding the status of a candidate in the hiring process. It's this feature that allows me to pick up where my talent acquisition manager has left off so that we can continue the hiring process as smoothly and seamlessly as possible. For a small HR team, this is critical. We no longer stress about taking vacations or getting sick. We now have a system that will allow us to cover for each other. This is by far the best feature about the system and the reason a company should seriously consider purchasing JazzHR.

Cons

I would just like to have a few more options as far as access levels for different people that might be apart of the interviewing/hiring process. However, I know that this is something that they are working on for future use. I would also love to have a mobile app so that my remote managers that travel a lot, can access candidates on their phone and reply to a candidate while sitting at the airport without pulling out their computers.

Pros

JazzHR is easy to use and allows customized automation, enabling us to hire a massive number of candidates efficiently.

Cons

Canned application questions wording still can't be edited per client company.

Pros

Easy to use it.User-friendly platform.Hiring is easier.Documentation submitted is ordered.Information submitted by the applicants is always ordered.

Cons

It does not avoid/detect spam, we usually get more than 1 application, and sometimes is annoying since we may get confused or mix processes when not actioned or deleted the duplicated applications on time.

Pros

Jazz HR is customizable to great lengths to give you the exact result you need. It helps create a job to specifically mention what is needed to qualify with the set questions you can place for applicants to answer if they decide to apply to the job. the best part is that Jazz HR does the segregation to see who qualifies and then gives us a list of just the resumes that are a match. The access to templates and workflow is also a huge bonus. They also provide you the option onboard and complete everything with esignatures so its all paperless.

Cons

When the pros also become the cons - you get resumes that are a fit but the response is always overwhelmingly high. You have to go over the bulk resumes that qualify. The platform offers a huge set of features that may get confusing and not give you the desired result unless setup correctly which could be a draw back. Also the API can be limiting when it comes to in-house integration.

Pros

Creating my job was easy and it posted multiple places at once.

Cons

Candidates weren't any more likely to actually show for interviews than those who had applied via Facebook.

Pros

This software is great for both applicant and employer. I know when I've applied for jobs, I've had my complaints with the application system, and as an employer - I love to make that experience as streamlined and headache-free as possible.

You have the ability to pre-screen w/ a few questions - that can weed out candidates who don't have the required prereqs- and has given us more-qualified candidates as a result. Always great to have less throw-away resumes to weed through. I'm all for anything that makes our jobs easier here.

Cons

We haven't needed the premium support, but if we did we are not currently paying for it. Just one thing to think about.

Pros

The highly configurable tools in this software allow for in an depth discovery and qualification for potential applicants. Such tools include question and answer templates . Answers then can be
analyzed and even rated for accuracy. This application can also assist in logistics such as in helping to
scheduling meetings for review during a hiring process. There is a companion application for mobile devices which allow for seamless communication from fellow workers to share their reflections and ideas on a potential hire. There are as well options to leverage social networking sites to discover potential new talent as well.

Cons

The only real negative we can highlight would be in the area of support for the product itself. If your team
works late hours as we do , they can be difficult to reach. This is a minor inconvenience largely out weighed by the many benefits of this HR software.

Pros

Easy to learn and use quickly. Easy to rate candidates and share information with stakeholders. Also easy to set up questionnaires/homework for candidates. Allows for customization to use the language your company uses.

Cons

Moving candidates to new positions. Easy to do but notes don't follow candidates. Also doesn't allow you to delete the previous application which is needed often. At times, we may repost a job and would like to move candidates and their notes without having two files.

Pros

It is easy to use and fairly intuitive. Also, depending on what what your recruiting need are, you can purchase upgraded plans that offer more functionality.

Cons

Only con I can think off is wishing that for months you did not need Jazz that it could be put on "hold" without being charged. With the current model you have to pay for the entire year.