About DEAR Systems
DEAR Systems pricing
DEAR Systems does not have a free version but does offer a free trial. DEAR Systems paid version starts at US$325.00/month.
Alternatives to DEAR Systems
DEAR Systems Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
IntegrationKings review of Dear Systems
A great overall platform for anyone selling products in the market that wants to control their Inventory correctly and the workflows in relation to an Inventory business. Also from an accounting background it is a full end-to-end solution in relation to ensuring the accounting is 100% correct in the business.
Pros
The features we like most about Dear Systems and so do the clients we work with are:
- Integrations around stock control and sales workflows with Woo Commerce and Shopify.
- Complete bi-directional integration with Xero and QBooks Online.
- Love the fact that we can do Supplier Deposits and Customer Deposits, tracking them correctly within the accounting system.
- Also the fact that we can do multi-level Build of Materials for manufacturing clients and then sell via multiple of sales channel.
Cons
The features we least like most about Dear Systems:
- Reporting in the platform takes abit to set-up and ensure you are getting the reporting you want out of the system.
- Would like to see more integrations over time into the core platform overall as well.
Reasons for Choosing DEAR Systems
Wanted better integration overall with the accounting within the business and in some cases wanted to move away from their old clunky ERP platform that was running their business still from a server.Reasons for Switching to DEAR Systems
Better integration overall in relation to the accounting workflows with Xero, plus a very good Partner network and team to work with internally.- Industry: Cosmetics
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
DEAR Systems step to the future!
Still getting used to the DEAR system, however, if compare with other inventory systems we used before, I must say DEAR is the answer, so far very happy! It’s all there, just need a bit of time to learn how to navigate around. Selling on Amazon & eBay? No problem..... (once everything is set up correctly) DEAR will do all your daily routine for you. Using an eCommerce website (in our case it's WooCommerce), it’s all there! We are still in process of integration/switching from Quickbooks desktop however, after only 1 month of using DEAR (plenty of step by step, how to use information online and very straightforward YouTube videos, which will answer most of your questions (how to?) on daily routine of most of the businesses. Special thank you to the support team, for being very helpful, straight to the point answers with plenty of information provided to understand and learn ….. bravo!
Pros
Xero & Dear system user (new user experience).
Everything you need to manage warehouse inventory!
Detailed Inventory information, Order process flow, purchasing order management, stock control, eCommerce website eBay/Amazon integration, - easy to use once you get used to it.
Helpful support team, and plenty of information provided to understand and learn DEAR systems.
Cons
Takes some time to know the DEAR systems (navigate) due to many features.
I guess we need to use DEAR systems for some time to get a better understanding and therefore, give a revised review of experience and possible Cons we might have.
Alternatives Considered
Sage Business Cloud Accounting, QuickBooks Online Advanced, Sage 50cloud Accounting, Khaos Control Cloud and Khaos ControlReasons for Choosing DEAR Systems
Quickbooks Desktop service termination in the UK from 2023Switched From
QuickBooks Desktop EnterpriseReasons for Switching to DEAR Systems
Inventory management - stock control - plenty of features to use now or in the future. Amazon-ebay-ecommerce integration. Daily order routine progress, overall DAER systems feels pleasant to use- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Alright but we don't love it
Have been using Dear for about 6 weeks after onboarding and it's taking some time for my colleagues and myself to get used to the system, but I received 5 emails in the first 12 days after onboarding, and another 3 in the past 7 days to give them a review so here it is.
TLDR not as user-friendly as the system we were using before but no choice as QBC will no longer be offered and Dear might be the next best alternative
Pros
- Comprehensive and even has manufacturing components (unfortunately we don't require this)
- Comparable pricing to TG/QBC
- Some onboarding agents are very knowledgeable about the system
- Support staff are very responsive and queries get answered pretty quickly
Cons
- Not as user-friendly compared to the system we used before. Even things like stock availability isn't readily shown on the product page - you either need to go into a tab within the product page, or a separate 'Availability' to check the stock
- Slightly confusing configuration where you can't easily change the purchase prices as they are grouped together on a 'suppliers' tab within the product listing
- Product family is quite confusing and a little tedious to create. During the import of our products, there were a large number of single-variant products created as product families with 1 product, and there doesn't seem to be a easy way to stop classifying it as a product family
- Automation module (for things like out of stock notifications) are not provided FOC; you have to add on $50/month
- Purchase orders only show product name and not variant/option names so if you are trying to order 3 colours of the same product, the PO will show 3 line items of the same product.
- We sell on different e-commerce channels but there's no easy way to reflect that. We were informed that the only way we can only create the e-commerce channels as 'Sales Representatives' so that we can track them. Our sales from Shopify aren't differentiated between POS and online
- The sync with Shopify seems a little glitchy and sometimes after receiving stock in Dear, all our products descriptions in Shopify get erased. This is less than ideal because our product listing on our website becomes blank
Reasons for Choosing DEAR Systems
QBC will no longer be offered to customers outside of the US soonSwitched From
QuickBooks CommerceReasons for Switching to DEAR Systems
Robust enough, had the integrations we required, better priced than some- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Still new to dear but it's looking promising
Pros
- Powerful software, which can be overwhelming for beginners due to its many settings.
- We're still new to the system but everything's looking familiar coming from another inventory management software.
- Onboarding process was very professional.
Cons
- Wish more links could be opened in new tabs, e.g. on the sales orders or purchase orders list.
- Option to see BOM on iOS app if auto-assembly is enabled.
Reasons for Choosing DEAR Systems
Previous software provider is shutting down.Switched From
QuickBooks CommerceReasons for Switching to DEAR Systems
- Zapier integration - Maturity of the product- Industry: Food Production
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Uncle Charlie's Tastes of Country Review
We are a new business that started with excel spreadsheets however it was quite difficult to track everything across the two warehouses we have. Dear has helped us by giving us live data of where all our products are. I would also like to add that [SENSITIVE CONTENT] has been so lovely and patient with us during the onboarding and has really solidified that I made the right choice of going with Dear Systems.
Pros
I like the right out of the box use of Dear Systems. Many other systems require a full set up before being able to be used, but with Dear as long as the basics are set up, you can begin using it and expand from there.
Cons
At this point in time I haven't identified any cons.
