--- description: Review of Docsie Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Docsie | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Enterprise Content Management Software](/directory/3485/enterprise-content-management-system/software) > [Docsie](/software/197791/docsie) # Docsie Canonical: https://www.softwareadvice.co.nz/software/197791/docsie Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/197791/docsie?page=2) > Docsie platform helps businesses analyze how customers interact with documentation and provides insights on how to improve them. Using documentation made in Docsie, customers can find relevant knowledge about products and improve overall customer retention. Businesses can use Docsie to easily organize product documentation for multiple internal and external products, quickly find relevant product documentation, manage versions, translate all documents into other languages, gather actionable feedback on customer-facing docs, publish the documents right into the website with a line of code, access a knowledge portal and more. > > Verdict: Rated **4.7/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 22 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docsie - **Location**: Thornhill, Canada - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Write better documentation. Retain customers. Startup Plan - $0 USD, Forever free -\> Limited to 3 Books/1 Shelf (A few manuals) Startup Plus Plan - $39 USD/mo -\> Limited to 10 Books/1 Shelf (A bit of manuals) Small Team Plan - $79 USD/mo -\> 3 Shelves, 10 books each (Serious amount of manuals) Business Plan - $249 USD/mo -\> 10 Shelves, Unlimited Books (Lot's of manuals) Organization Plan - $699 USD/mo -\> Unlimited Shelves/Books (Great or companies with complex documentation Use Cases) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Japanese, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Austria, Canada, Denmark, Germany, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Asset Lifecycle Management - Audit Trail - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Library - Content Management - Content Publishing Options - Customisable Branding - Customisable Reports - Customisable Templates - Data Capture and Transfer ## Integrations (5 total) - Bitbucket - GitHub - GitLab - Okta - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Enterprise Content Management Software](https://www.softwareadvice.co.nz/directory/3485/enterprise-content-management-system/software) ## Related Categories - [Enterprise Content Management Software](https://www.softwareadvice.co.nz/directory/3485/enterprise-content-management-system/software) - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) - [Document Generation Software](https://www.softwareadvice.co.nz/directory/4300/document-generation/software) - [Content Management Systems](https://www.softwareadvice.co.nz/directory/4543/cms/software) ## Alternatives 1. [M-Files](https://www.softwareadvice.co.nz/software/433195/m-files-dms) — 4.4/5 (274 reviews) 2. [LogicalDOC](https://www.softwareadvice.co.nz/software/45365/logicaldoc) — 4.5/5 (93 reviews) 3. [BlueDocs](https://www.softwareadvice.co.nz/software/528816/BlueDocs) — 5.0/5 (4 reviews) 4. [Seismic](https://www.softwareadvice.co.nz/software/93998/seismic) — 4.6/5 (215 reviews) 5. [Confluence](https://www.softwareadvice.co.nz/software/430492/confluence) — 4.5/5 (3663 reviews) ## Reviews ### "Simple and easy to use" — 5.0/5 > **Paul** | *15 August 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: We use Docsie for our technical documentation to work on various projects and stories within our engineer team. > > **Cons**: Nothing. The software is simply amazing. Consider their trial version before making a decision. > > We found that Docsie has most of the capabilities we need, and it also offers a helpful, responsive support team, which is hard to find elsewhere. ----- ### "Amazing documentation platform\!" — 5.0/5 > **Sandeep** | *12 August 2021* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: I've been a Docsie customer for sometime now. The platform continuously involves and improves. It enables the creation of extremely rich information through the use of its knowledge base platform, which includes a powerful search engine. > > **Cons**: There is nothing about this Docsie that I hate, however it might be enhanced with features such as a 24/7 chat service to assist users. Otherwise its really amazing. > > Docsie is an excellent tool for building your knowledge base, and the best thing is that it is quite affordable. I would encourage everyone to give it a try at least once. The markdown and DocX importing function was really beneficial for us. When I was getting started the Docsie team also assisted me in the migration of the documentation onto Docsie. ----- ### "Good tool for easy technical Documentation." — 4.0/5 > **AYUSH** | *4 September 2019* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: 1. Markdown support is really exhaustive and well built. 2. Export to various useful formats. 3. Easy navigation too and fro the editor with tools. > > **Cons**: I didn't came across anything that bothered me. I will update if any. > > Documentation of technical products Just got easier and useful. ----- ### "Docsie was good for our team colaborated projects." — 5.0/5 > **Verified Reviewer** | *15 August 2021* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: We do most of our work remotely so we find its collaboration capabilities to complete and share our projects safely very useful. > > **Cons**: There is a little learning curb at first but after getting use to the features Docsie did lives up to our expectations. > > Highly flexible platform which allows us to collaborate on creating and managing project documentation which we can secure with a JWT token. Also it allows you to set roles for different users and it has a lot of other useful functionality. ----- ### "Great Service with Greater Support Engineers" — 5.0/5 > **Oren** | *12 August 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Flexible, easy to use and capable of handling any documentation or migration project small or large > > **Cons**: Nothing that I can think of at this time. The software is flexible, powerful and easy to learn and access. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/197791/docsie?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/197791/docsie) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data