---
description: Review of ClubWise Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ClubWise | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Fitness Software](/directory/4675/fitness/software) > [ClubWise](/software/197383/clubwise)

# ClubWise

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> ClubWise is a club and membership management solution, which helps businesses streamline operations related to FCA accredited direct debit collections, member management, marketing, and customer engagement, among other operations. It is a cloud-based solution that allows staff members to optimize membership offerings and member engagement operations via built-in tools, such as Group Heart Rate, Body Composition Analysis and a Member Loyalty Programme.
> 
> Verdict: Rated **3.9/5** by 39 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 39 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ClubWise Software
- **Location**: Princes Risborough, UK
- **Founded**: 2001

## Commercial Context

- **Pricing Details**: Contact ClubWise for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Ireland, United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Billing & Invoicing
- Booking Management
- Calendar Management
- Class Management
- Class Scheduling
- Client Management
- Client Portal
- Communication Management
- Contract/License Management
- Credit Card Processing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fitness Software](https://www.softwareadvice.co.nz/directory/4675/fitness/software)

## Related Categories

- [Fitness Software](https://www.softwareadvice.co.nz/directory/4675/fitness/software)
- [Martial Arts Software](https://www.softwareadvice.co.nz/directory/4246/martial-arts/software)
- [Club Management Software](https://www.softwareadvice.co.nz/directory/4660/club-management/software)
- [Membership Management Software](https://www.softwareadvice.co.nz/directory/4395/membership-management/software)

## Alternatives

1. [ABC Glofox](https://www.softwareadvice.co.nz/software/22570/glofox) — 4.4/5 (354 reviews)
2. [Wodify](https://www.softwareadvice.co.nz/software/114351/wodify-core) — 4.5/5 (154 reviews)
3. [ClubRight](https://www.softwareadvice.co.nz/software/397362/clubright) — 4.8/5 (187 reviews)
4. [Gym Assistant](https://www.softwareadvice.co.nz/software/137233/gym-assistant) — 4.6/5 (206 reviews)
5. [Zen Planner](https://www.softwareadvice.co.nz/software/160711/zen-planner) — 4.3/5 (269 reviews)

## Reviews

### "Good all round package" — 4.0/5

> **Jo** | *25 October 2021* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to transfer from our existing software. Loads of features (some we still haven't figured out yet\!). Relatively easy to use, and the FitSense app is also good.
> 
> **Cons**: It is a little tricky to navigate all the features - some we still haven't figured out yet.&#10;Software assumes we have cash/a till on site, so cannot offer refunds for example.
> 
> Clubwise has been a good experience so far. It is quite easy to get hold of someone and they are usually very helpful, whether by email or phone.

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### "A decent product but a high pricepoint" — 4.0/5

> **Duncan** | *8 November 2021* | Health, Wellness & Fitness | Recommendation rating: 4.0/10
> 
> **Pros**: The product is fairly easy to use for sign ups, class management and the app is also easy for members to use. The system is also easy to edit.
> 
> **Cons**: I think the pricepoint is high in the current marketplace. The reporting fuction isn't easy to use, can be over complex and the obvious reports you may want to use aren't all in 1 place. The debt collection function isn't comprehensive enough.
> 
> The company have lots of nice people working for them and are easy to deal with. If they made a few alterations I would be happy to work with them again.

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### "I use clubwise at my gym" — 3.0/5

> **Nathan** | *28 November 2018* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10
> 
> **Pros**: The best thing about clubwise was how easy it is to use. I self taught myself how to use it. And also the customer support line.
> 
> **Cons**: Payments in terms of understanding how it works
> 
> It's a really tool can sometimes be buggy but was really easy to use

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### "Club Wise Review" — 4.0/5

> **Lesley** | *25 May 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: The can be tailord to the clubs needs and facilities.  The club is in control of clients membership types, usage, payments and admin.   If the app does offer something you require the team will find a "work around"&#10;customer support is usualy resolved the same day.&#10;sometimes clients payments are hard to follow.&#10;Would have prefered in house training, but recorded zoom training is helpful.
> 
> **Cons**: Not being able to delete expired or doubles members from the system.
> 
> Nine out of ten.  Had a bit of a shaky steart, but problems do get ironed out quickly when you knwo whom to contact and how to navigate around the webiste.

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### "Well developed sorftware\!" — 4.0/5

> **Amy** | *3 November 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Constantly improving with new ideas. Once you have trained it’s easy to manage n/a
> 
> **Cons**: Support is OK , sometimes slow as they can be busy.
> 
> we have been with CW For over 5 years and on the whole it’s been good.  &#10;&#10;Would recommend to others for health club management and payment collection.&#10;&#10;CW  is constantly improving abs adding new elements to its package.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/197383/clubwise)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/fitness/clubwise-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/197383/clubwise> |
| en-GB | <https://www.softwareadvice.co.uk/software/197383/clubwise> |
| en-IE | <https://www.softwareadvice.ie/software/197383/clubwise> |
| en-NZ | <https://www.softwareadvice.co.nz/software/197383/clubwise> |

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