---
description: Review of GFI FaxMaker Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: GFI FaxMaker | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Fax Server Software](/directory/4666/fax-server/software) > [GFI FaxMaker](/software/194047/gfi-faxmaker)

# GFI FaxMaker

Canonical: https://www.softwareadvice.co.nz/software/194047/gfi-faxmaker

> GFI FaxMaker is a fax server software designed to help businesses in banking, finance, healthcare, insurance, legal, travel, manufacturing, government and other sectors send, receive and manage faxes. Administrators can include attachments, content and subject line to send documents via email applications using the fax number.

The platform offers an OCR module, allowing managers to search for specific content across various faxes and identify people’s names. GFI FaxMaker enables teams to archive faxes, set-up routing rules for incoming or outgoing faxes and ensure compliance in accordance with regulatory protocols. Additionally, operators can utilize pre-built cover sheets and spell checkers to create content.

GFI FaxMaker offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including GFI Archiver. Pricing is available on request and support is extended via forum, knowledge base, video tutorials and email.
> 
> Verdict: Rated **2.3/5** by 3 users. Top-rated for **Value for Money**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.3/5** | 3 Reviews |
| Ease of Use | 1.7/5 | Based on overall reviews |
| Customer Support | 1.0/5 | Based on overall reviews |
| Value for Money | 2.5/5 | Based on overall reviews |
| Features | 2.3/5 | Based on overall reviews |
| Recommendation percentage | 20% | (2/10 Likelihood to recommend) |

## About the vendor

- **Company**: GFI Software
- **Founded**: 1992

## Commercial Context

- **Starting Price**: €109.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop)
- **Available Countries**: Malta

## Features

- API
- Archiving & Retention
- Automated Routing
- Electronic Faxes
- Email to Fax
- Encryption
- Fax Management
- Fax to Email
- FoIP
- Reporting & Statistics
- Text Editing

## Integrations (1 total)

- GFI Archiver

## Support Options

- Chat

## Category

- [Fax Server Software](https://www.softwareadvice.co.nz/directory/4666/fax-server/software)

## Alternatives

1. [iFax](https://www.softwareadvice.co.nz/software/226942/ifax) — 4.8/5 (363 reviews)
2. [eFax](https://www.softwareadvice.co.nz/software/199621/efax-corporate) — 4.0/5 (70 reviews)
3. [eGoldFax](https://www.softwareadvice.co.nz/software/200215/egoldfax) — 5.0/5 (39 reviews)
4. [Fax.Plus](https://www.softwareadvice.co.nz/software/370313/fax-plus) — 3.9/5 (28 reviews)
5. [Documo](https://www.softwareadvice.co.nz/software/227209/mfax) — 4.8/5 (86 reviews)

## Reviews

### "Cheaper Than Alternatives" — 3.0/5

> **Verified Reviewer** | *26 August 2019* | Medical Practice | Recommendation rating: 6.0/10
> 
> **Pros**: GFI Faxmaker has been reliable and is able to be customized by Group Policy. Its cost is definitely appealing. It allows for custom cover sheet messages on a per-user basis.
> 
> **Cons**: Faxmaker is quite rudimentary. Its Tab function can often fail which means you have to click into the To: field. This sounds minor, but when sending many faxes a day (as a referral clerk, medical records clerk, etc.), this can be cumbersome. Changing the cover image is an absolute pain as there is no real administrative interface. It's simply XML code that must be manually updated.
> 
> It's reliable in that we've never run into it malfunctioning. It doesn't require frequent updates or constant money-grubbing.

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### "GFI is frequently not working well and there are no customer service support" — 1.0/5

> **Gordana** | *1 June 2021* | Medical Practice | Recommendation rating: 1.0/10
> 
> **Pros**: it OK if its working and when its working
> 
> **Cons**: We have Allscripts EHR and therefore we are forced to use GFI. Customer service is non existing. Emails that I am receiving from them are always for some reason deleted (blank).  We can never log into the account without the problem; our account seems to be always frozen. It takes days to get in  touch with somebody. I can't wait to try something different

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### "NO customer support" — 3.0/5

> **Jennifer** | *16 July 2019* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: It's supposed to be acceptable (according to my IT people) but my experience with it has been unfavorable.
> 
> **Cons**: Their admin area is not intuitive.  Getting a real human to address any kind of support question is virtually impossible.  They prompt you to re-up your prepaid fax account really early.
> 
> I can't wait to get away from this service.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/194047/gfi-faxmaker)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/fax-server/gfi-faxmaker-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/194047/gfi-faxmaker> |
| en-GB | <https://www.softwareadvice.co.uk/software/194047/gfi-faxmaker> |
| en-IE | <https://www.softwareadvice.ie/software/194047/gfi-faxmaker> |
| en-NZ | <https://www.softwareadvice.co.nz/software/194047/gfi-faxmaker> |

-----

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