--- description: Review of TrueReview Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TrueReview | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [TrueReview](/software/193489/truereview) # TrueReview Canonical: https://www.softwareadvice.co.nz/software/193489/truereview Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/193489/truereview?page=2) > āœØ TrueReview is a user-friendly, all-in-one review management tool that makes it easy for businesses to collect, manage, and respond to customer feedback effortlessly. šŸš€ TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews\! šŸ¤– Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. šŸ¤© Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ā¤ļø Turn your best reviews into stunning visual posts\! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator. > > Verdict: Rated **5.0/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 155 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. No hidden fees, no setup costs, 100% transparent pricing. - **Target Audience**: Self Employed, 2ā€“10, 11ā€“50, 51ā€“200, 201ā€“500, 501ā€“1,000, 1,001ā€“5,000, 5,001ā€“10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Brand Management - CRM - CRM Integration - Campaign Management - Commenting/Notes - Communication Management - Customer Advocacy - Customer Experience Management - Customisable Branding - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard - Data Import/Export ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) - [Reputation Management Software](https://www.softwareadvice.co.nz/directory/4509/reputation-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) ā€” 4.5/5 (1207 reviews) 2. [Okendo](https://www.softwareadvice.co.nz/software/353128/okendo) ā€” 4.9/5 (239 reviews) 3. [ReputationStacker](https://www.softwareadvice.co.nz/software/302386/reputationstacker) ā€” 4.9/5 (59 reviews) 4. [Birdeye](https://www.softwareadvice.co.nz/software/86768/birdeye) ā€” 4.7/5 (707 reviews) 5. [GiveMe5.ai](https://www.softwareadvice.co.nz/software/186583/GiveMe5-ai) ā€” 4.7/5 (86 reviews) ## Reviews ### "Great way to get feedback from customers\!" ā€” 5.0/5 > **Cindy** | *10 December 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: It's very easy to use. I love that I can track every survey that is sent out. You are able to see if the contact opened the email and clicked on the link. I sent out our first text message yesterday. I look forward to seeing how that works for us. > > **Cons**: My current plan does not include team management. It would be great to get that option without the extra costs. At lease one extra user would be great. > > We are in month three of our membership. So far, everything has been great. The tech support was great when I needed help. The program is very easy to use, which is always great. Sending out new requests are very quick. I'm impressed. ----- ### "TrueReview review - great product" ā€” 4.0/5 > **Gene** | *12 May 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Provides options for multiple review platforms, such as TrustPilot, Facebook and TrueReview. Fantastic at conversions - so many customers are leaving terrific feedback on our service. > > **Cons**: No widget that summarizes overall rating, such as 4.7 stars - "excellent". > > Great customer service and great at getting customers to leave a review, nice-looking interface. A bit complex to integrate with Shopify but the TrueReview team walked me through the process. ----- ### "Great service\!" ā€” 5.0/5 > **addison** | *27 April 2025* | Automotive | Recommendation rating: 2.0/10 > > **Pros**: Easy to use, and help is always just a click away for any questions you have, or anything you need help with\! > > **Cons**: Price, even though it is competitive and reasonable. Getting positive reviews is priceless for my business. > > Very user friendly and easy to use. Looks more professional using this to ask for reviews ----- ### "Simple to set up, amazing service\!" ā€” 5.0/5 > **Camie** | *7 February 2025* | Photography | Recommendation rating: 10.0/10 > > **Pros**: Simple interface and exceptional customer service. > > **Cons**: So far, everything is working well. There is a tiny refresh issue with new reviews. They appear and then go away. > > I received prompt responses to all my questions. The timely emails were helpful in setting everything up. They even assisted me when I had trouble getting the reviews to appear on our website, which I consider exceptional service. We are enjoying the user-friendly experience, and the price for the package we chose is very competitive. ----- ### "Truereview is great" ā€” 5.0/5 > **Andy** | *5 June 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use, the interface is so simple to use and the management of the reviews is so easy to respond. > > **Cons**: to be honest it is so simple to use there are no cons, I am not so technical and it's easy so I can't fault any of it > > Very simple and easy to use, would highly recommend. The .csv is very straightforward. Left Trustpilot for True review and never looked back ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/193489/truereview?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/193489/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data