--- description: Review of TrueReview Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TrueReview | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [TrueReview](/software/193489/truereview) # TrueReview Canonical: https://www.softwareadvice.co.nz/software/193489/truereview Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/193489/truereview?page=2) > ✨ TrueReview is a user-friendly, all-in-one review management tool that makes it easy for businesses to collect, manage, and respond to customer feedback effortlessly. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews\! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. 🤩 Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts\! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator. > > Verdict: Rated **5.0/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 155 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. No hidden fees, no setup costs, 100% transparent pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Brand Management - CRM - CRM Integration - Campaign Management - Commenting/Notes - Communication Management - Customer Advocacy - Customer Experience Management - Customisable Branding - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard - Data Import/Export ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) - [Reputation Management Software](https://www.softwareadvice.co.nz/directory/4509/reputation-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1205 reviews) 2. [ReputationStacker](https://www.softwareadvice.co.nz/software/302386/reputationstacker) — 4.9/5 (57 reviews) 3. [Okendo](https://www.softwareadvice.co.nz/software/353128/okendo) — 4.9/5 (233 reviews) 4. [Birdeye](https://www.softwareadvice.co.nz/software/86768/birdeye) — 4.7/5 (705 reviews) 5. [GiveMe5.ai](https://www.softwareadvice.co.nz/software/186583/GiveMe5-ai) — 4.7/5 (86 reviews) ## Reviews ### "Great way to get feedback from customers\!" — 5.0/5 > **Cindy** | *10 December 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: It's very easy to use. I love that I can track every survey that is sent out. You are able to see if the contact opened the email and clicked on the link. I sent out our first text message yesterday. I look forward to seeing how that works for us. > > **Cons**: My current plan does not include team management. It would be great to get that option without the extra costs. At lease one extra user would be great. > > We are in month three of our membership. So far, everything has been great. The tech support was great when I needed help. The program is very easy to use, which is always great. Sending out new requests are very quick. I'm impressed. ----- ### "Simple to set up, amazing service\!" — 5.0/5 > **Camie** | *7 February 2025* | Photography | Recommendation rating: 10.0/10 > > **Pros**: Simple interface and exceptional customer service. > > **Cons**: So far, everything is working well. There is a tiny refresh issue with new reviews. They appear and then go away. > > I received prompt responses to all my questions. The timely emails were helpful in setting everything up. They even assisted me when I had trouble getting the reviews to appear on our website, which I consider exceptional service. We are enjoying the user-friendly experience, and the price for the package we chose is very competitive. ----- ### "Great service\!" — 5.0/5 > **addison** | *27 April 2025* | Automotive | Recommendation rating: 2.0/10 > > **Pros**: Easy to use, and help is always just a click away for any questions you have, or anything you need help with\! > > **Cons**: Price, even though it is competitive and reasonable. Getting positive reviews is priceless for my business. > > Very user friendly and easy to use. Looks more professional using this to ask for reviews ----- ### "Great review software that every business needs\!" — 5.0/5 > **William** | *20 May 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Great for business marketing, user-friendly interface, and great value for the money. The learning curve is almost non-existent and it has many amazing features for you to personalize your requests. > > **Cons**: If there was one issue I wish there was a solution for... I wish there were integrations for Qualia. It would be great to add this feature so once I mark a file complete, it automatically sends out the review request. > > My experience has been amazing, and I have used this software in several of my businesses. Nothing bad to say at all. ----- ### "Fantastic Review Platform - Easy and works flawlessly\!" — 5.0/5 > **Dusty** | *8 December 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Love that everything is automated. After every transaction, you can choose how long afterwards for the automatic review request to send. A couple minutes, hours, whatever. I love the look of berthing is general. The user side and the customer side - it’s very clean and professional looking. You can also manually send the requests if you don’t went to have them sent automatically. Just a few seconds to put the customers name and phone and/or email, and done. You can also upload all your previous customers database to send them review requests. And you can set it up, for future customers, that it automatically creates/uploads their contact info in your true review dashboard automatically, so no need to upload any future customers to your database manually after the initial set up. Since using this software for about the past month, I’ve gotten tons of reviews for my solo operated business and it’s been fantastic\! Besides the platform itself being great, perhaps the best part was how helpful \[sensitive content hidden\] was with the initial set up. He was very helpful and made it very easy and quick to get things rolling, within the same day. He did pretty much everything for me. He was excellent with email and phone call communication, very polite and professional, I couldn’t be more impressed with the customer service. I looked at over 10 similar review platforms and did plenty of demos. TrueReview was the easiest and best looking and best working in my opinion. Save yourself some time and go with these guys at TrueReview, I think you’ll be very happy with the service\! 10 out of 10 for me\! > > **Cons**: Nothing I can think of\! Everything had been rolling in the background seamlessly without having to do anything at all after set up\! > > Excellent\! 10/10 Great product and superb customer service\! ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/193489/truereview?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/193489/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data