---
description: Review of Emergency Logs Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Emergency Logs | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Emergency Logs

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> Emergency Logs is a web-based operations and asset tracking platform built by First Responders for First Responders. It gives Fire and EMS agencies one place to check, document, and track everything in the organization, from narcotics vial counts and supplies to apparatus checks (READINESS MODULE), inventory, PPE, SCBA, and GPS tracking.

Founded in 2016 as PhaRmLogs, Emergency Logs is a Veteran-owned company and a three-time Gartner award-winning program. The platform is designed, built, and maintained by a team of firefighters and paramedics with more than 50 years of combined Fire and EMS experience, so every feature comes from real station life, not a sales roadmap.

What it replaces. Paper checklists, spreadsheets, binders, and disconnected apps. Crews complete checks on a phone, tablet, or station computer. Anything that fails is flagged right away and can automatically create a trouble ticket or work order, so problems get fixed instead of forgotten.

What it tracks. Emergency Logs is modular, so you start with what hurts the most and add as you grow. Every module shares the same users, apparatus, and locations, so nothing is entered twice.

Controlled Substances Tracking: Full chain of custody for narcotics with dual verification, vial counts, waste documentation, and audit-ready reports built for DEA and state requirements.

Checks: Daily, weekly, and monthly apparatus, equipment, and station checks with failed-item alerts and complete history.

Trouble Tickets and Work Orders: Report, assign, and close out repairs on vehicles, equipment, and facilities with cost and downtime tracking.

Inventory and Supplies: Track medical supplies, station stock, and equipment across every location. Set reorder points, build and approve orders, and see exactly what was used, where, and by whom.

PPE and SCBA: Inspection, cleaning, repair, and service life records that follow NFPA guidelines, tied to the member and the piece of gear.

Fleet and Facilities: Maintenance schedules, service history, fuel, mileage, and inspections for every apparatus and building.

Education, Task Management, and Events Scheduling: Assign training and tasks, track completion, and keep station calendars and events in one place.

Blood Tracking, AED programs, staffing, and more, with new modules added based on requests from working departments.

Why departments choose it. Crews get a tool that takes less time than the paper it replaced. Officers and administrators get accurate records, real-time visibility, and the documentation they need when an auditor, a chief, or an attorney asks for it. Dashboards and exportable reports show response performance, equipment history, supply usage, and costs, so decisions are based on real numbers instead of memory.

Support is direct and setup is fast. You talk to the people who built the software and have done the job.

Ready to plug the leaks in your operational readiness and improve accountability? Schedule a demo with your new web-based software vendor.
> 
> Verdict: Rated **4.9/5** by 57 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 57 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: PharmLogs
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$750.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Free limited time trial for controlled substance tracking, vehicle log \& sample EMS checkout.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Availability Indicator
- Availability Management
- Barcode Recognition
- Communication Management
- Complaint Monitoring
- Compliance Management
- Controlled Substance Tracking
- Customisable Forms
- Data Import/Export
- Document Management
- Document Storage
- Electronic Signature
- Equipment Tracking
- Facility Management

## Integrations (4 total)

- First Arriving Dashboards
- Fleet.NET
- Noggin
- Twilio

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fire Department Software](https://www.softwareadvice.co.nz/directory/3889/fire-department/software)

## Related Categories

- [Fire Department Software](https://www.softwareadvice.co.nz/directory/3889/fire-department/software)
- [EMS Software](https://www.softwareadvice.co.nz/directory/4308/ems/software)

## Alternatives

1. [First Due](https://www.softwareadvice.co.nz/software/357561/first-due) — 4.6/5 (58 reviews)
2. [eSchedule](https://www.softwareadvice.co.nz/software/171508/eschedule) — 4.8/5 (77 reviews)
3. [EMS](https://www.softwareadvice.co.nz/software/324945/ems) — 4.3/5 (76 reviews)
4. [InTime](https://www.softwareadvice.co.nz/software/329023/intime) — 4.8/5 (110 reviews)
5. [Emergency Reporting](https://www.softwareadvice.co.nz/software/133978/emergency-reporting) — 4.4/5 (43 reviews)

## Reviews

### "Great way to track narcotics storage and usage" — 5.0/5

> **Jake** | *21 March 2023* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Can use personal mobile devices which is very convenient.
> 
> **Cons**: None that I can think of. Works very well.
> 
> Great experience

-----

### "Highly Recommended\!" — 5.0/5

> **Todd** | *27 April 2022* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: Pharmlogs is very easy to use, not overly complicated.
> 
> **Cons**: I can’t think of any cons. Pharmlogs works great.
> 
> Makes compliance with narcotic tracking simple. Easy to use and very intuitive, making it easy for all users— not just those that are tech savvy.

-----

### "PhaRmLogs review" — 5.0/5

> **Matt** | *31 July 2020* | Public Safety | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to navigate and view previous days count and who signed.  Clear to view who has not signed.  Gives notice if count is off before you sign.  Customer service is prompt.
> 
> **Cons**: I do not have any dislikes with program.  First type of program like this I have used.
> 
> Great product with a positive experience.  Easy to use.

-----

### "Great overall" — 5.0/5

> **Alan** | *28 March 2023* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and customer support.  \[sensitive content hidden\] communication is always prompt.  He answers all questions and goes above and beyond in customer service.
> 
> **Cons**: There are not very many negatives, regarding Pharmlogs.  The program is user friendly.  I wish I did not have to change my password so often.  With so many passwords it makes it difficult to remember at times.
> 
> A good experience.

-----

### "Great Product\!" — 5.0/5

> **Chris** | *18 April 2022* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: This app is very user friendly and extremely easy to use.  Any customizations we needed for our department were quickly and efficiently implemented by the administrator. I also appreciated the daily reminders so I never forget to do my daily checkouts.
> 
> **Cons**: I have no complaints about this program.
> 
> This has been a great addition to our department.  Not only is it easy to use, but  it also maintains a high level of accountability.  I also enjoy the accessibility as I can quickly access the program from my phone or iPad.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/192184/Emergency-Logs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/ems/pharmlogs-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/192184/Emergency-Logs> |
| en-GB | <https://www.softwareadvice.co.uk/software/192184/Emergency-Logs> |
| en-IE | <https://www.softwareadvice.ie/software/192184/Emergency-Logs> |
| en-NZ | <https://www.softwareadvice.co.nz/software/192184/Emergency-Logs> |

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