Sage Accounting

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Sage Accounting

Sage Business Cloud Accounting is a cloud-based accounting and invoice management solution for small businesses. It offers core accounting, project accounting, expense management and compliance management within a suite. Sage Business Cloud Accounting manages all the documentation and processes required in business payments such as price quotes, estimates, statements and invoices. The solution offers integration with major banks across the US, allowing users to import all payment transactions automatically. All information is available in a single dashboard, which allows users to stay up to date on their cash flow and pending payments. Sage Business Cloud Accounting also features tax management, which calculates applicable taxes using the transaction data. The product also offers cash flow forecasting, which allows users to estimate the cash requirements in the future based on historical transactions. The product also includes payment services, which allows users to make payments directly using Sage accounts. Users can also make payments using their Paypal accounts.
Sage Accounting Software - Accounting Dashboards
Sage Accounting Software - Accounting Sales Quote
Sage Accounting Software - Accounting connect a bank account
Sage Accounting Software - Accounting Profit and Loss
Sage Accounting Software - Accounting Sales Invoice
Sage Accounting video
Sage Accounting Software - Accounting Dashboards - thumbnail
Sage Accounting Software - Accounting Sales Quote - thumbnail
Sage Accounting Software - Accounting connect a bank account - thumbnail
Sage Accounting Software - Accounting Profit and Loss - thumbnail
Sage Accounting Software - Accounting Sales Invoice - thumbnail

Sage Accounting pricing

Sage Accounting does not have a free version but does offer a free trial. Sage Accounting paid version starts at US$20.00/month.

Starting Price:
US$20.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Sage Accounting

FreshBooks

4.5 (4486 Reviews)
FreshBooks takes billing out of your hands and puts it on autopilot. Set up automated invoicing, online payment options...

YourTradebase

4.9 (59 Reviews)
YourTradeBase is a cloud-based handyman solution designed to help businesses in the construction, plumbing, landscaping,...

Oracle Primavera Cloud

4.4 (183 Reviews)
For more than 30 years, successful projects around the world have relied on Oracle’s Primavera solutions to plan,...

Dynamics 365

4.4 (5788 Reviews)
Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...

Acumatica Cloud ERP

4.3 (148 Reviews)
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new...

QuickBooks Online Advanced

4.4 (961 Reviews)
QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses,...

SAP Business One

4.3 (329 Reviews)
SAP Business One is a modular and integrated enterprise resource planning (ERP) solution. This platform integrates...

NetSuite

4.2 (1680 Reviews)
NetSuite is a cloud-based business management suite that incorporates ERP, financial management, CRM, and eCommerce...

Infor OS

4.1 (53 Reviews)
Infor OS is a web-based networked BI and analytics solution that connects insights from various teams and helps in...

Salesforce Sales Cloud

4.4 (18754 Reviews)
Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management,...

MNprogram

2.7 (11 Reviews)
MNprogram is designed to help businesses in medical, education, healthcare, legal and other industries streamline...

Sage Construction Suite

4.0 (1046 Reviews)
The Sage Construction Suite includes a range of solutions tailored to meet the diverse needs of construction companies....

Sage Payroll

4.8 (29 Reviews)
Sage Business Cloud Payroll is an easy-to-use, cloud-based payroll solution for businesses of all sizes. Sage Business...

Sage 50cloud Accounting

3.9 (404 Reviews)
Sage 50cloud Accounting is an accounting software designed to cater to the needs of small and medium-sized businesses....

OPERA Cloud Property Management

3.6 (61 Reviews)
OPERA Cloud Property Management is a hotel PMS system that comes with intuitive booking, front desk management,...

Sage Accounting Reviews

Overall rating

4.2
Write a Review!

Feature rating

Value for Money
3.9
Functionality
4.1
Ease of Use
4.0
Customer Support
3.9
Loading...

All Sage Accounting Reviews

Filter by:
Sort by:
388 reviews
Stan
Stan
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 29/04/2024

Easy and Accessible

Not sure - nothing springs to mind as we engage

Pros

Ease of use Not sure - nothing springs to mind as we engage

Cons

Not sure - nothing springs to mind as we engage

Response from Sage

Thank you for your review, Stan. We're pleased that Sage Accounting has been a good choice for your e-learning business. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024
Denis
  • Industry: Environmental Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/12/2024

Safe Accounting for accounting done right!

Extremely happy with it. We changed software to Jobpac due to a business merge.

Pros

Excellent software, lots of options that you can do on it which is completely the opposite to MYOB per example. It integrates with all other softwares including expense claim management systems, payroll systems etc… Easy to use, easy to manage, easy to run reports from it. Staff have been mentioning also that it’s not a slow system. They seem to have a great server which makes a big difference on the daily basis usage.

Cons

A big pricey but I guess you have to pay the right price when it comes to accounting software!

Alternatives Considered

SAP Business One

Reasons for Choosing Sage Accounting

MYOB had not enough options for us we needed a software a bit more complex.

Switched From

MYOB Business

Reasons for Switching to Sage Accounting

Cheaper than SAP and less hard to configure!

Response from Sage

Hi Denis - thanks for taking the time to leave us a review! Its great to hear all the benefits you have with your Sage product and the fact they are making such a difference to your daily tasks. We will take your comments about pricing into consideration as we are always striving to provide the best software at the best rates!
Thanks,
Anna Parker - Customer Advocacy Executive

Replied 8/01/2025
Verified Reviewer
  • Industry: Semiconductors
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
2

2.0
Reviewed on 3/01/2025

Sage is fine but getting overtaken

Relatively straightforward but not really suitable for a growing business.

Pros

Sage is a simple solid product, good as a basic accounting package.

Cons

No multiwarehouse, no BOMs, no extra features

Mariachiara
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 9/10/2024

Best Accounting Features For Business

With Sage Accounting, we have been able to manage all our accounting needs.

Pros

With Sage Accounting, we handle most of our accounting needs and it makes business management easy.

Cons

Well, Sage Accounting has been flawless.

Response from Sage

Thank you for your positive review, Mariachiara! We're thrilled to hear that Sage Accounting has made business management easy for you and met all your accounting needs. Your feedback is greatly appreciated!

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 21/10/2024
Phil
Phil
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/03/2024

Accounting For The Small Business

Pros

Easy to use, intuitive and with great reporting tools that allow me to keep on top of my business performance. Invoicing to clients, profit and loss reports, VAT returns, keep up to date on cash flow and knowing how my business is performing every day

Cons

I want to be able to compare this YTD performance with LYTD performance and that isn't possible to do

Alternatives Considered

Xero

Reasons for Switching to Sage Accounting

Easy of use and the simplicity of installing it for the first time

Response from Sage

Thank you for your review, Phil! We're thrilled that Sage Accounting's intuitive design and reporting tools are helping you manage your business effectively. We appreciate your feedback on year-to-date comparisons and will consider it for future updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024
Daniel
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

4.0
Reviewed on 26/09/2024

Good online solution especially for Sage desktop software users.

The overall experience with Sage Accounting has been good, ability to work on the data by a number of people at the same time and the increased security of data has been a great improvement over a desktop software

Pros

I like that this software is an online solution.

Cons

It is quite complicated to use, not as straightforward as their competition.

Response from Sage

Hi Daniel,thank you for your feedback! We're glad you appreciate the online solution and improved data security. We're continuously working to make Sage Accounting more user-friendly and appreciate your input on its complexity.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/10/2024
Marilyn
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4.0
Reviewed on 29/10/2024

Good for payroll and HR, not for product manufacturing

For our purposes, it was a one-trick pony, used for payroll only. It was not flexible enough for us to use it for ordering raw materials, manufacturing, and inventory control.

Pros

It was good for payroll processing and employee management.

Cons

It did not work well for tracking inventory.

Response from Sage

Thank you for your review, Marilyn! We're glad to hear that Sage Accounting has been effective for payroll processing and employee management. We understand your concerns about inventory tracking and are continuously working to improve our product's flexibility. Your feedback is valuable, and we appreciate you sharing your experience. Thank you for choosing Sage Accounting!

Replied 11/11/2024
James
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/11/2024

Sage Accounting - invaluable

Excellent - couldn't work without it!
Payroll, invoicing, banking, and general intuitive system. Able to assign use to third parties - accountants. Really good system

Pros

Intuitive, easy to use and comprehensive system. Interaction with Banks and HMRC

Cons

Lack of flexibility with multiple companies

Response from Sage

Thank you for your positive feedback, James. We're thrilled to hear that Sage Accounting has been invaluable for your business. It's great to know that you find the system intuitive and comprehensive, especially with payroll, invoicing, and banking. We appreciate your input on the flexibility with multiple companies. If you have any further comments, please let us know.

Replied 2/12/2024
Suzanne
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3.0
Reviewed on 29/11/2024

Use in combination with fundraising data

Easy to use, but lacks quality data capture.

Pros

Easy to navigate between fields and data.

Cons

Lack of use for fundraising data and note taking

Response from Sage

Hi Suzanne,

Thank you for your feedback. We're glad to hear that you find Sage Accounting easy to navigate. We understand your concerns about its use for fundraising data and note-taking, and we appreciate your input on data capture quality.

Bethany McDermott - Customer Marketing Manager at Sage

Replied 11/12/2024
Wendy
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

4.0
Reviewed on 27/11/2024

Great Desktop Software

It was my accounting software of choice prior to COVID and cloud based software became the ideal software

Pros

It is an easy to use accounting software that can be easily customized to an individual's business needs

Cons

The only downfall of Sage Accounting is that it is a desktop platform

Response from Sage

Hi Wendy,

Thank you for your positive review. We're delighted to hear that you find Sage Accounting easy to use and customizable to your business needs. We understand your preference for cloud-based solutions post-COVID and appreciate your feedback on the desktop platform.

Replied 11/12/2024
Sheldon
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 11/08/2023

Sage Online Accounting

The software is good and reliable. Very few errors have happened to the software, since we have moved to the cloud. So Good.

Pros

You can log in from anywhere. Take on is easy. Invoicing is simple to use. Allocating receipts and payments straight from the important bank statements makes processing easy

Cons

The stock system does not intergrate well between the stock holdings and values and the balance sheet. Extra modules are required for this basic function and this does not always solve the problem. This results in clients needing to continuously reconcile stock to balance the Inventory Valuation to the Inventory Ledger.The project management systems need to be improved so individual and multiple projects can be quickly monitored in an income statement.

Alternatives Considered

QuickBooks Online

Reasons for Choosing Sage Accounting

We needed accessability in the cloud from multiple places and we needed to work with our clients on the same information, without them needing to bring their laptops to us.

Reasons for Switching to Sage Accounting

I was familiar with the company and their support. I prefer their method of storing transactions. It is a South African Support base
Jodi
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/06/2024

I love Sage Software for all my accounting needs.

I am very happy with the software. The reports I generate are next level.

Pros

I have been using the software for 9 years and it becomes second nature to me. It is precise and easy.

Cons

Perhaps the steps I need to take to reverse a check, but it is not that big of an issue.

Response from Sage

Hi Jodie, thank you for your review. We're thrilled you find Sage Accounting ideal for intricate accounting needs and appreciate the feedback on check reversal steps. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/08/2024
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

4.0
Reviewed on 18/03/2024

Straightforward accounting

You can usually tell when you have a decent piece of software, when you only have tos pend a few minutes to accomplish what you went in to do and then quit. Sage does exactly that for me and my business! The most tedious task that I have to do, is just made so much easier for me, compared to the days in the past when I had to hire an accountant and fill in spreadsheets. IT has more than paid for iteself with savings from having to keep an accountant on the books.

Pros

For someone that has never used accounting software before, I was up and running within 30 minutes and had my first invoice wnging its merry way to teh client to be paid. With very helpful customer service checking in on me in the initial period, I was able to get the rest of the package set up quite easily, including being able to do my VAT returns easily. Great software that does everything that a small business needs!

Cons

To be honest, y grumbles have been few and minor. The big things it does well, but sometimes I just confused by the numbers it displays but that is more often than not finger trouble in displaying sort orders of the date column.

Response from Sage

Thank you for sharing your positive experience with Sage Accounting. We're thrilled to hear it's streamlined your invoicing and VAT returns, making business management easier. Your minor concerns are noted, and we're here to support you through any confusion. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024
Andrea
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 29/04/2024

Sage Accounting for every day

I use sage for my own practice, for my husband's business and I have 34 clients where I am the invited Accountant. This system is well designed to make accounting easier.

Pros

It is easy to set up and use. Because it is an online system it can be accessed anywhere anytime.

Cons

They do have some issues with slow or degradation but have been working on this. Also billing department is not easy to contact so have had issues there

Response from Sage

Thank you for your feedback, Andrea. We're glad to hear Sage Accounting is accessible and user-friendly for you and your clients. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024
Steffon
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

5.0
Reviewed on 15/07/2024

Good software whit good functionality

Overall, great product. This has alot of functionality, including tracking expense, accounts receivable, inventory, etc.

Pros

The tracking mechanisims and integration into banking.

Cons

The financial reports such as balance sheets and P&L can be developed or customized to be more user friendly.

Response from Sage

We value your feedback, Steffon. It's great to hear about the positive impact of Sage Accounting's tracking mechanisms and banking integration. Your suggestions for report customization are noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/08/2024
Marco
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 27/08/2024

Sage Accounting

Overall experience of Sage Accounting is positive. It is a reliable and comprehensive tool for different business scale.

Pros

The interface is very user friendly and straightforward. New user is easy to pick up the use of software. It also provide comprehensive features like invoicing, payroll and inventory management.

Cons

Even the tool is user friendly, some features could be complex for users without accounting backgrounds.

Response from Sage

Thank you, Marco, for your positive review of Sage Accounting! We're glad you find the interface user-friendly and appreciate the comprehensive features. We acknowledge your feedback on the complexity for non-accounting users are working to improve this.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 16/09/2024
Liam
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/05/2024

Easy accounting

Pros

From my point of view, Sage Accounting worth every penny. It was easy to deploy and use even with a little help from the support team, which by the way does a great job. Getting the weekly/monthly reports is easy.

Cons

Is not perfect, there were a few flaws but were resolved.

Response from Sage

Thank you for your review, Liam. We're thrilled to hear Sage Accounting has streamlined your reporting and appreciate your feedback on our support team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024
Sj
  • Industry: Plastics
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

3.0
Reviewed on 17/10/2024

Ideal for larger business who need unlimited seats

Sage Accounting is much more aimed at large business with handy features such as automation and unlimited users. For a small business like us, it worked out vastly more expensive than other options targeted more for small businesses

Pros

Good amount of features and a well know and trusted "household" name in accounting software

Cons

Expensive and not necessarily the most user friendly

Response from Sage

Thank you, Sj, for your review. We're glad to hear that you appreciate the features and reputation of Sage Accounting. We understand your concerns about the cost and user-friendliness for small businesses. Your feedback is valuable, and we'll consider it for future improvements to better cater to businesses of all sizes.

Thanks,
Bethany McDermott

Sage Customer Marketing Manager - Reviews

Replied 28/10/2024
ELVIS
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 31/08/2024

A User friendly accounting software with comprehensive features

Overall, I praise Sage Accounting for its user-friendly design and comprehensive features

Pros

It offers a wide range of functionalities including invoicing, expense tracking and financial reporting,

Cons

Customization options for reports and invoices can be somewhat limited compared to other accounting software.

Response from Sage

Hi Elvis, thank you for your review of Sage Accounting. I'm pleased you're finding the range of functionality useful and enjoying the user-friendly design. Thanks for your feedback on reporting, it's much appreciated to help us improve.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 2/09/2024
KAREN
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 7/02/2024

PERFECT PRODUCT

Perfect for my needs. Never lets me down

Pros

I can't choose anything in particular because Sage has always been perfect for me in every way,

Cons

The fact that sometimes I just wish I knew everything there was to know about the product

Angela
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 18/03/2024

SAGE is a lifesaver, even for those of us who don't understand accounting!

Been really good. I have grown in confidence and it has helped me grow in confidence when I am reporting about our finances to the Trustees.

Pros

It's ease of use. I took the training and it showed me how to find and track things allowing me to easily check in on our finances.

Cons

I would like to be able to search using any word, even in the description when I am looking through purchase quick entires etc.

Response from Sage

Thank you for your review! We're thrilled Sage Accounting has been a game-changer for you, Angela. Your suggestion for enhanced search capabilities is noted and I'll feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024
Ridwaan
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 17/09/2024

Do not use SAGE if you value your business

Terrible!!! Will not recommend this software to anybody.

Pros

Standard software for accounting purposes.

Cons

You do not get what you pay for as they are constantly offline. Their site is constantly inaccessible leaving you stranded with your customers stuck at the counter. Pathetic excuse for accounting software. Support team are useless.

Response from Sage

Dear Ridwaan,

Thank you for taking the time to share your feedback. I am truly sorry to hear about the issues you have experienced with Sage Accounting. Your experience is not reflective of the high standards we strive to maintain.

I would like to understand more about the specific problems you encountered so that I can connect you with the right support team to address these issues promptly.

Your feedback is invaluable to us, and we are committed to resolving these issues to improve your experience with our software.

Please reach out to me directly at [email protected]

Thanks,
Bethany McDermott
Customer Marketing Manager

Replied 23/09/2024
Verified Reviewer
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/03/2024

Sattisfied Customer

Extremely satisfied. Very useful guidance. Extremely helpful customer and IT support.

Pros

Easy to use, explanatory guidance very helpful.

Cons

No problems encountered yet. Very satisfied.

Response from Sage

Thank you for your positive feedback. We're thrilled that Sage Accounting's ease of use and helpful guidance have met your expectations. Your satisfaction with our customer and IT support is greatly appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024
Preeti
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

4.0
Reviewed on 26/08/2024

The most detailed accounting software

It does a fantastic jobs when generating reports. Reports generated are too detailed and loved by the accountants. However, when it comes to user friendliness experience, there is a bit of struggle to understand how it works.

Pros

The quality and variety of reports generated which is useful for audit purposes

Cons

If you don't know how to use chart of accounts, you may end up creating a mess to the extent that your Trial Balance does not tally!

Response from Sage

Thank you, Preeti, for your detailed review of Sage Accounting. We're glad you find the report quality useful for audits. We acknowledge the challenges with the chart of accounts and will work on improving user-friendliness. Your feedback is invaluable to us!

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 16/09/2024
Matt
  • Industry: Farming
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/03/2024

An excellent product

Pros

An easy to use system for a novice computer operator

Cons

I've been using sage for 2 years and have no complaints

Response from Sage

Hi Matt, thank you for your review. We're delighted that Sage Accounting has been user-friendly for you. We're here for any future needs or feedback.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024

Related categories