--- description: Review of Pabau Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Pabau | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Dermatology EMR Software](/directory/95/dermatology-software/software) > [Pabau](/software/190306/pabau) # Pabau Canonical: https://www.softwareadvice.co.nz/software/190306/pabau Page: 1 / 27\ Next: [Next page](https://www.softwareadvice.co.nz/software/190306/pabau?page=2) > Pabau is a practice management software designed to support healthcare businesses in managing their operations. It serves various medical industries, including medspas, primary care facilities, cosmetic surgery clinics, skin clinics, optometry practices, and wellness centers. The software includes tools such as online booking for scheduling appointments, paperless client records with customizable medical forms, and a calendar system to prevent double bookings. It features EchoAI for dictating notes into patient records, a client portal for accessing bookings and information, and secure photo management for tracking treatment results. The platform also provides payment processing for billing and invoicing, along with financial reporting. Pabau includes inventory management to monitor stock levels of products and consumables. It offers marketing tools for creating targeted campaigns. The Pabau GO mobile application allows practitioners to access information and perform tasks remotely. The system adheres to security compliance standards and provides analytics tools for business insights. > > Verdict: Rated **4.7/5** by 654 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 654 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pabau ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Audit Trail - Authorization Tracking - Automated Scheduling - Availability Indicator - Availability Management - Bed Management - Before & After Pictures - Bill Payment - Billing & Invoicing - Booking Management - Calendar Management ## Integrations (9 total) - Doctolib - Doctolib Médecin - GoCardless - Google Analytics 360 - Google Calendar - Google Tag Manager 360 - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Dermatology EMR Software](https://www.softwareadvice.co.nz/directory/95/dermatology-software/software) ## Related Categories - [Dermatology EMR Software](https://www.softwareadvice.co.nz/directory/95/dermatology-software/software) - [Podiatry Software](https://www.softwareadvice.co.nz/directory/4755/podiatry-software/software) - [Medical Spa Software](https://www.softwareadvice.co.nz/directory/3851/spa/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) - [Plastic Surgery Software](https://www.softwareadvice.co.nz/directory/442/plastic-surgery/software) ## Alternatives 1. [ModMed](https://www.softwareadvice.co.nz/software/2446/electronic-medical-assistant) — 4.5/5 (567 reviews) 2. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (859 reviews) 3. [DocVilla](https://www.softwareadvice.co.nz/software/246945/docvilla) — 5.0/5 (74 reviews) 4. [HST Pathways](https://www.softwareadvice.co.nz/software/480428/HST-Pathways) — 4.1/5 (59 reviews) 5. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1385 reviews) ## Reviews ### "Great for patient scheduling & charting\!" — 5.0/5 > **Ally** | *29 August 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: What I like best about Pabau is how seamlessly it streamlines clinical charting, patient scheduling, and practice workflows into a single intuitive platform. Managing appointments and documentation for aesthetics and wellness treatments requires a reliable, organized system, and Pabau makes client management, intake, and day-to-day operations effortless. > > **Cons**: Learning a new system has its learning curve, but it was easy to pick up on. The system works together great as a whole to help our practice and patients. > > Pabau has greatly reduced administrative overhead and allowed our team to stay focused on delivering high-quality patient care. ----- ### "The system that does it all..." — 5.0/5 > **Steve** | *16 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We've had Pabau as our clinic software for circa 4 years now. The system has continued to develop and improve continuously... the team are very reactive and always helpful. Our business has grown substantially over this period of time and Pabau has the scope to stick with us as we continue - we now use the system for our membership schemes, lead management, card terminal \& multiple sites. Would very much recommend if you are considering changing your clinic software or indeed starting from scratch\! > > **Cons**: The system is continuously developing, as such there are teething issues from time to time. However these are always dealt with quickly and efficiently by the team. > > Really positive and would certainly recommend to other clinic owners. The future developments look really exciting... this system is instrumental to running our business efficiently\! ----- ### "It sounds great but the result is poor" — 1.0/5 > **Stephen** | *10 April 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: It sounds great and excellent functionality and would generate efficiencies > > **Cons**: There are endless software bugs that are embarrassing both for Pabau and for my business. The support is highly inadequate, slow and cannot solve key issues. It is crazy that Pabau changed over to Pabau 2 and the functionality got far worse. > > Very poor. We are looking at switching to another software company. ----- ### "Switched from this to another patient management software" — 1.0/5 > **Verified Reviewer** | *17 April 2026* | Medical Practice | Recommendation rating: 1.0/10 > > **Pros**: I didn't like Pabau, it was super difficult to use. I had to replace it with Carepatron which was much more intuitive. > > **Cons**: I found it clunky and very difficult to use. I was not able to ever set it up and paid for months without ever getting any benefit. > > I cancelled it and switch to carepatron which has been great. It is a lot easier to set up and I was able to use it daily. I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting support. ----- ### "The Best All-in-One Practice Management Platform We've Used" — 5.0/5 > **Leigh** | *7 July 2026* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: After evaluating several practice management platforms and migrating from Zenoti, Pabau has been a significant improvement for our medical aesthetics practice. The biggest advantage is that nearly every aspect of our business operates within one platform, including scheduling, EMR, online booking, digital forms, memberships, patient communication, marketing, automation, payments, reporting, inventory, and review management. The customization is exceptional. Rather than forcing us to change how our practice operates, Pabau allows us to build workflows that fit our clinic. The automation features alone have saved our front desk hours every week through appointment reminders, follow-ups, review requests, and marketing campaigns. Their customer support has also been outstanding. The implementation team, knowledge base, pre-built training resources, and live webinars made onboarding much easier than expected for such a feature-rich platform. We also appreciate that Pabau continuously releases new features and genuinely listens to customer feedback. > > **Cons**: Our biggest disappointment was learning that true two-way SMS messaging wasn't available when we implemented the platform, as we originally believed it was. Since texting is a major part of patient communication in aesthetics, this was an important feature for our practice. Fortunately, the Pabau team has been transparent about the issue and has communicated that a solution is in development. Like any comprehensive platform, there is also a learning curve simply because of how many features are available. However, the excellent onboarding resources and training webinars helped make the transition much smoother. > > Our overall experience has been extremely positive. Before switching to Pabau, we were using Zenoti and experienced daily operational issues that frequently interrupted our workflow and required ongoing troubleshooting. We wanted a platform that could streamline our operations instead of creating additional administrative work, and Pabau has delivered on that goal. The platform has helped us centralize scheduling, patient records, charting, treatment packages, memberships, payments, marketing, review management, and reporting into one system. Instead of managing multiple software subscriptions, our team works from a single platform that continues to evolve. Beyond the software itself, what has impressed us most is Pabau's commitment to continuous improvement. They regularly release updates, provide educational webinars, and have a support team that genuinely wants customers to succeed. No software is perfect, but Pabau has been the best overall solution we've found for a growing medical aesthetics practice and has significantly improved both our team's efficiency and our patient experience. ----- Page: 1 / 27\ Next: [Next page](https://www.softwareadvice.co.nz/software/190306/pabau?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/190306/pabau) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data