--- description: Review of Pabau Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Pabau | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Dermatology EMR Software](/directory/95/dermatology-software/software) > [Pabau](/software/190306/pabau) # Pabau Canonical: https://www.softwareadvice.co.nz/software/190306/pabau Page: 1 / 27\ Next: [Next page](https://www.softwareadvice.co.nz/software/190306/pabau?page=2) > Pabau is a practice management software designed to support healthcare businesses in managing their operations. It serves various medical industries, including medspas, primary care facilities, cosmetic surgery clinics, skin clinics, optometry practices, and wellness centers. The software includes tools such as online booking for scheduling appointments, paperless client records with customizable medical forms, and a calendar system to prevent double bookings. It features EchoAI for dictating notes into patient records, a client portal for accessing bookings and information, and secure photo management for tracking treatment results. The platform also provides payment processing for billing and invoicing, along with financial reporting. Pabau includes inventory management to monitor stock levels of products and consumables. It offers marketing tools for creating targeted campaigns. The Pabau GO mobile application allows practitioners to access information and perform tasks remotely. The system adheres to security compliance standards and provides analytics tools for business insights. > > Verdict: Rated **4.7/5** by 647 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 647 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pabau ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Audit Trail - Authorization Tracking - Automated Scheduling - Availability Indicator - Availability Management - Bed Management - Before & After Pictures - Bill Payment - Billing & Invoicing - Booking Management - Calendar Management ## Integrations (10 total) - Doctolib - Doctolib Médecin - GoCardless - Google Analytics 360 - Google Calendar - Google Tag Manager 360 - Mailchimp - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Dermatology EMR Software](https://www.softwareadvice.co.nz/directory/95/dermatology-software/software) ## Related Categories - [Dermatology EMR Software](https://www.softwareadvice.co.nz/directory/95/dermatology-software/software) - [Podiatry Software](https://www.softwareadvice.co.nz/directory/4755/podiatry-software/software) - [Medical Spa Software](https://www.softwareadvice.co.nz/directory/3851/spa/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) - [Plastic Surgery Software](https://www.softwareadvice.co.nz/directory/442/plastic-surgery/software) ## Alternatives 1. [ModMed](https://www.softwareadvice.co.nz/software/2446/electronic-medical-assistant) — 4.4/5 (369 reviews) 2. [DocVilla](https://www.softwareadvice.co.nz/software/246945/docvilla) — 5.0/5 (74 reviews) 3. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (858 reviews) 4. [HST Pathways](https://www.softwareadvice.co.nz/software/480428/HST-Pathways) — 4.1/5 (59 reviews) 5. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1380 reviews) ## Reviews ### "Very happy" — 5.0/5 > **Sarah** | *7 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Super easy and comprehensive setup. I feel fully prepared to launch my business in the knowledge that Pabau will support me > > **Cons**: The only problem I have encountered so far is that my email address is not compatible and I need to register a different email. > > So far I have had an easy, streamlined process in setup, and I am looking forward to launching my business ----- ### "The Best All-in-One Practice Management Platform We've Used" — 5.0/5 > **Leigh** | *7 July 2026* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: After evaluating several practice management platforms and migrating from Zenoti, Pabau has been a significant improvement for our medical aesthetics practice. The biggest advantage is that nearly every aspect of our business operates within one platform, including scheduling, EMR, online booking, digital forms, memberships, patient communication, marketing, automation, payments, reporting, inventory, and review management. The customization is exceptional. Rather than forcing us to change how our practice operates, Pabau allows us to build workflows that fit our clinic. The automation features alone have saved our front desk hours every week through appointment reminders, follow-ups, review requests, and marketing campaigns. Their customer support has also been outstanding. The implementation team, knowledge base, pre-built training resources, and live webinars made onboarding much easier than expected for such a feature-rich platform. We also appreciate that Pabau continuously releases new features and genuinely listens to customer feedback. > > **Cons**: Our biggest disappointment was learning that true two-way SMS messaging wasn't available when we implemented the platform, as we originally believed it was. Since texting is a major part of patient communication in aesthetics, this was an important feature for our practice. Fortunately, the Pabau team has been transparent about the issue and has communicated that a solution is in development. Like any comprehensive platform, there is also a learning curve simply because of how many features are available. However, the excellent onboarding resources and training webinars helped make the transition much smoother. > > Our overall experience has been extremely positive. Before switching to Pabau, we were using Zenoti and experienced daily operational issues that frequently interrupted our workflow and required ongoing troubleshooting. We wanted a platform that could streamline our operations instead of creating additional administrative work, and Pabau has delivered on that goal. The platform has helped us centralize scheduling, patient records, charting, treatment packages, memberships, payments, marketing, review management, and reporting into one system. Instead of managing multiple software subscriptions, our team works from a single platform that continues to evolve. Beyond the software itself, what has impressed us most is Pabau's commitment to continuous improvement. They regularly release updates, provide educational webinars, and have a support team that genuinely wants customers to succeed. No software is perfect, but Pabau has been the best overall solution we've found for a growing medical aesthetics practice and has significantly improved both our team's efficiency and our patient experience. ----- ### "It sounds great but the result is poor" — 1.0/5 > **Stephen** | *10 April 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: It sounds great and excellent functionality and would generate efficiencies > > **Cons**: There are endless software bugs that are embarrassing both for Pabau and for my business. The support is highly inadequate, slow and cannot solve key issues. It is crazy that Pabau changed over to Pabau 2 and the functionality got far worse. > > Very poor. We are looking at switching to another software company. ----- ### "Excellent Service" — 5.0/5 > **Shital** | *23 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like that it's easy to use, the support system in place is incredible and you can book sessions to understand topics more > > **Cons**: nothing really... there's a lot to cover but don't dislike it. I think maybe having 1 account rep to go to would be more beneficial. > > Love all the features and can't wait to put them to goo use. I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch ----- ### "\[sensitive content hidden\] is the best" — 5.0/5 > **Verified Reviewer** | *1 May 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Informative, simple to use and plentiful resource for private clinics. I like how pabau integrates with signature rx specifically > > **Cons**: Some limitations in questionnaire builds. Not ideal but we go with it. I suppose the other features then compensated for this > > Amazing so far I’ve only joined a couple of months ago. I’ve been working specifically with \[sensitive content hidden\] who has helped me from scratch. She’s been exceptional; really took time to understand exactly what I need and helped me build just that. \[sensitive content hidden\] has been so patient and has helped me pretty much from a to Z of how to use the software and the features that will benefit me and my clinic specifically. ----- Page: 1 / 27\ Next: [Next page](https://www.softwareadvice.co.nz/software/190306/pabau?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/190306/pabau) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data