---
description: Review of Smartstore Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Smartstore | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Smartstore

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> Smartstore is the leading open source DXP enterprise composable commerce platform in the ASP.NET world, offering B2B, B2C, D2C and enterprise marketplace solutions.&#10;Smartstore is an eCommerce platform designed to be as easy to use as possible. It is suitable for online sellers and businesses of any size or type. The user-friendly front and backend administration dashboards are based on open-box extensible architecture and it features a built-in content management system and page builder. &#10;&#10;The scalable open-source platform enables users to customize the system to suit individual business requirements. Smartstore's content management system utilizes a drag-and-drop tool for the page builder, making it easier for businesses to create and manage website content. &#10;&#10;Smartstore also creates responsive content, ensuring users can access the e-commerce sites using any device. The application includes integrated security features, such as granular access controls and configurable customer access restrictions. It also features data encryption and a geo-blocker to prevent visitors from certain areas.
> 
> Verdict: Rated **4.5/5** by 22 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 22 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SmartStore AG
- **Location**: Dortmund, Germany
- **Founded**: 1999

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Community Edition - Upon request &#10;PREMIUM Edition - Upon request&#10;PREMIUM FLAT Plus - Upon request&#10;ENTERPRISE Edition (B2B / B2C) – Upon request
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, China and 75 more

## Features

- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Catalog Management
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customisable Branding
- Customisable Templates
- Data Import/Export
- Data Security
- Data Synchronisation
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing

## Integrations (6 total)

- AddressTools
- Google Analytics 360
- Mailchimp
- Microsoft Azure
- Twitter/X
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Multi-Channel eCommerce Software](https://www.softwareadvice.co.nz/directory/4218/multi-channel-ecommerce/software)

## Related Categories

- [Multi-Channel eCommerce Software](https://www.softwareadvice.co.nz/directory/4218/multi-channel-ecommerce/software)
- [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software)

## Alternatives

1. [Shopify](https://www.softwareadvice.co.nz/software/390630/shopify) — 4.5/5 (6667 reviews)
2. [WooCommerce](https://www.softwareadvice.co.nz/software/163450/woocommerce) — 4.5/5 (1040 reviews)
3. [Wix](https://www.softwareadvice.co.nz/software/159592/wix) — 4.4/5 (10606 reviews)
4. [Squarespace](https://www.softwareadvice.co.nz/software/157453/squarespace) — 4.5/5 (3384 reviews)
5. [PrestaShop](https://www.softwareadvice.co.nz/software/108024/prestashop) — 4.3/5 (331 reviews)

## Reviews

### "Great ecommerce software…Just unlucky not to be popular" — 4.0/5

> **deba** | *21 May 2019* | Oil & Energy | Recommendation rating: 9.0/10
> 
> **Pros**: I don’t use SmartStore.NET regularly but there was a client of mine that insisted I use it for her project because she was already used to the backend operations and needed continuity.  That’s how I realized how much of a good software it actually was. &#10;It has a very responsive shop system and supports many languages including English, Germany. It is built on open source software. It was very easy to use and readily scalable. The interface is as good as any other e-commerce shop software and the transition is very smooth. &#10;It’s Inventory Management, Catalog Management, Channel Management, Customer Accounts creation capability, Data Security, Email Marketing support, Returns Management, Reviews Management, SEO Management, Shopping Cart management etc. were as good as most popular e-commerce service providers.&#10;The WYSIWYG editor makes it easy for a newbie to create any shop thus nullifying the absence of HTML and CSS knowledge.
> 
> **Cons**: It is not a very popular software.&#10;It is difficult to migrate to from other e-commerce platforms.&#10;The payment system does not support the local currencies of many countries.&#10;Information and help about the software on the internet are sparse even though it is open source. &#10;I feel it is expensive.
> 
> I was fascinated at the depth of options available with this software. It was easy to use and reliable as well.

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### "Endless customization" — 5.0/5

> **Andre** | *19 May 2021* | Luxury Goods & Jewelry | Recommendation rating: 9.0/10
> 
> **Pros**: The Smartstore platform has an incredibly good aspect and design, was easy to change colors and logos. Having a .NET bacground was one of the reasons we chose, because we could add some extra coding to some features we wanted. But its customization of products (attributes, specifications, tags, grouping) is endeless and fitted wel on our products, specially on watch parts. Importation of hundreds of products, following CSV instructions was successful\!
> 
> **Cons**: Is is a little bit hard to change all the lists (payments, counties, taxes), very exhaustive. And the migration from local machine to a internet host was also difficult. When not in cache, .NET is sometimes slow.
> 
> More user friendly, better design, better adaptability and a good ending.

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### "Solid e-commerce platform" — 3.0/5

> **Renick** | *5 December 2022* | Information Technology & Services | Recommendation rating: 2.0/10
> 
> **Pros**: Smartstore has a lot of features. For the user it is easy to use. We used previous products from Smartstore before, and all of them were reliable. The Smartstore community seems may small, but is strong.
> 
> **Cons**: Smartstore is quite expensive. The pricing model is intransparent for customers evaluating it (hidden prices on homepage). Also for smaller projects and companies the community edition may be too limited. For larger budgets it will be a solid platform to built on.
> 
> I have never very big issues with Smartstore. It just worked. But because of the pricing we will not work with it anymore. Also the software stack is quite uncommon for an e-commerce solution.

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### "Perfect solution for either B2B and B2C" — 5.0/5

> **Goran** | *9 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: In most projects we had problems with product variations. Smartstore covered 95 percent of our needs. I'm allways surprised when customer asks for some obscure feature and then I realize that there is nothing to code - it's already implemented.
> 
> **Cons**: Integrations to some payment gateways or shipping services weren't implemented at a time we needed, but community growths constantly so, i guess it will be solved in near future.
> 
> As a programmer I'm allways astonished how the system was well designed. Enterprise Edition has exactly everything you need for most demanding customers. Even community version very smoothly runs 10.000+ products, all kind of combinations, variations, bundles etc. We usually implement the system for mid companies (100+), integrating their local ERP with Smartstore.net and they are wery satisfied with solution.

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### "Smartstore" — 4.0/5

> **Verified Reviewer** | *25 April 2023* | Design | Recommendation rating: 6.0/10
> 
> **Pros**: I started my e-commerce activity with this app and it was very helpful thanks to a lot of plugins or functions. It can be opening to e-commerce world, especially for small companies.
> 
> **Cons**: I was confused about pricing system and also better first steps guide or  some tutorials are needed.
> 
> Modern tool for active e-commerce users with higher price than competing companies.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/189595/smartstore)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/189595/smartstore> |
| en | <https://www.softwareadvice.com/ecommerce/smartstore-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/189595/smartstore> |
| en-GB | <https://www.softwareadvice.co.uk/software/189595/smartstore> |
| en-IE | <https://www.softwareadvice.ie/software/189595/smartstore> |
| en-NZ | <https://www.softwareadvice.co.nz/software/189595/smartstore> |

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