Quickbooks Online

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Quickbooks Online

QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 7 million customers globally, QuickBooks provides smart tools for your business, yet is easy to use. You can organise your books, manage expenses, send invoices, track inventory, and even run payroll.
What is QuickBooks Online?

QuickBooks Online is a cloud-based accounting software that controls all aspects of the financial side of the business. The software can be used in multiple areas such as bookkeeping, payroll, invoice management, bank reconciliation, expense tracking, financial reporting, tax management, and more.


How do you use QuickBooks Online?

QuickBooks is a cloud-based system, which can be accessed from any web browser. There are no installations or downloads necessary to use the software. Users can take photos of bills and submit them as expense proofs or share them with the concerned stakeholders as well as download and reconcile credit card transactions.


Who uses QuickBooks Online?

QuickBooks Online can be used by freelancers, small businesses, and mid-sized businesses in any industry including restaurant, retail, construction, legal, nonprofit, and more.


How much does QuickBooks Online cost?

QuickBooks Online offers 5 pricing plans to cater to business needs. The plans are subscription-based and billed at a per-month rate that can be cancelled at any time. Each plan comes with free expert setup.
The lowest plan begins at $20 per month which is intended for freelancers or self-employed individuals.
The Simple Start plan for small businesses is priced at $25 per month which includes invoice management and auto-generated tax reports.
The Essentials plan is priced at $40 per month which includes more users, time tracking, and bill payments.
The Plus plan is priced at $55 per month and comes with more user seats, inventory tracking and project profitability tracking.
The Advanced plan for mid-sized enterprises is priced at $95 per month and comes with 25 seats, on demand training, batch invoices, premium apps, and more.


Does QuickBooks Online have an app?

QuickBooks Online comes with a free Intuit QuickBooks mobile app available for Android and IOS devices.


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Quickbooks Online pricing

Quickbooks Online has a free version and offers a free trial. Quickbooks Online paid version starts at US$36.00/month.

Starting Price:
US$36.00/month
Free Version:
Yes
Free trial:
Yes

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Quickbooks Online Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.2
Customer Support
4.0
5 reviews of 6,445 View all reviews
Kurt
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/03/2021

I Love the Access I have with Quickbooks Online

As I already said, I love the direct access to my numbers and the added reporting that has allowed me to better run my company by quickly getting insights I need. It's a lot easier for customers to pay online and I'm finding more and more of the moving that direction vs. sending in checks, so it's good that we are set up in this way now.

Pros

I started using desktop Quickbooks back in 2000 right after I first started the company. As a single-person company at first, I got used to being in the books almost every day. As we grew we added an in-house Bookkeeper. A few years ago I relocated the company to a different area and we kept our Bookkeeper who stayed in the original area. I really missed having direct access to the numbers so last year I switch to Quickbooks Online and I love it. In addition to having direct access to the numbers I need, it has a lot of other functionality and reporting that I really like. It's also great for clients to easily pay the invoices online. It's making a night and day difference. Support has been great as well.

Cons

It's definitely very expensive to be paying a pretty high fee every month - especially compared to the desktop version where we bought it and were good for years to come. It's definitely worth it but I'd be more of an evangelist if the pricing was a little easier on the pocket book.

Shayla
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/03/2023

Fantastic cloud-based accounting solution for any size company

If you want a single spot to manage your finances, I can think of no better option than QuickBooks Online. There's no need to download or install any software, and they've been a frontrunner in the accounting software market for many years.

Pros

One of my clients right now utilizes QuickBooks Online to keep track of their finances and sellable goods. My own personal involvement with this system spans several years, and I am responsible for managing it from an administrative and deployment perspective.

Cons

I'm hoping they'll upgrade their website to accept Schedule K forms soon. New users may find it difficult to get their bearings, depending on their familiarity with accounting software.

Mumta
  • Industry: Import & Export
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
1
Customer Support
2

4
Reviewed on 16/02/2024

New QB invoice update

It’s been mixed feelings, the QB is better efficient on the accounting side most of the times but not for the day to day user.

Pros

That banking is attached and there is AI technology

Cons

The worst is the recent invoice update since I am not able to view product and service section and it gets cut off while description section is long which most of the times I do not need. Also, an autamated system to create invoices will make doin business much quicker

kaitlyn
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
2
Ease of Use
1
Customer Support
1

1
Reviewed on 19/01/2024

Customer Service is TERRIBLE!

It has been absolutely terrible using QB. I would never recommend any small business to use Quickbooks ever.

Pros

Mainly the only reason I use QB is because it's affordable and it's the main platform my bookkeepers work off of.

Cons

I've used Quickbooks for a few years now and it's a constant let down of disappointment. As long as everything is running smooth, it's okay. But the second there's any issue, plan on at least a month of trying to get it resolved. It's blows my mind and I don't know how much longer I can keep using Quickbooks. One senario that was insane and I could've sued QB for was: I had a new wholesale retailer use a fraudulent card. I did my due diligence and the order went as usual, per my other wholesale retailers. The package got shipped and about two months later, QB reached out and says the payment is fraudulent and they're reversing $8k out of my account. I run a small business so this wasn't possible for me. At one point of one of 50 calls I made, one of the QB employees suggested I close my account, close my bank account and try to escape from paying this. I knew it would just go to collections though. They ended up taking every last cent back from me with a payment plan. The second senario I recently delt with was changing my bank account number on QB. I had a fraudulent login to my bank and had to switch my account number. I also had payroll I had to push through in two days when this happend and I pushed it through immediately hoping it would work even with my bank on hold. Right after I updated QB with the new bank account number, it took 5 days to verify it. QB kept displaying a message that my account is placed on a hold. I called QB and they said I owed them money for payroll since it never went through my bank account but QB paid my employees. I ended up doing a wire transfer because I was told that the hold would be lifted the next day if I did that. I did not.. I called again and they said they needed to submit an order to lift the hold. The lady I spoke with reassured me over and over that it would take 2 business days for it to actually come off. It didn't... I called again and they gave me a number to talk to payroll specialists to take the hold off. I called the number over and over again and it said they are closed due to being in a meeting. It's now been over two weeks at this point and with no resolution for the simplest problem. And I still can't submit payroll that's overdue and have to submit payroll in another week, which I doubt this problem will actually be fixed by. Overall, I can't stand Quickbooks and if you run into any small or big issues, it truly doesn't feel like you get genuine help.

Melidee
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
1

4
Reviewed on 13/12/2023

Quickbooks for Civil Engineers

Pros

Accessibility - able to work remotely from anywhere.

Cons

Customer service - or lack thereof. Unable to resolve issues, especially with payroll.

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