About Quickbooks Online

QuickBooks Online enables users to download and reconcile credit card transactions that allows businesses to organize weekly timesheets and track bank deposits.

What is Quickbooks Online?


Quickbooks Online is a web-based accounting software that controls all aspects of the financial side of the business. The software can be used in multiple areas such as bookkeeping, payroll, invoice management, bank reconciliation, expense tracking, financial reporting, tax management, and more.


How do you use Quickbooks Online?


Quickbooks is a web-based system, which can be accessed from any web browser. There are no installations or downloads necessary to use the software. Users can take photos of bills and submit them as expense proofs or share with the concerned stakeholders as well as download and reconcile credit card transactions.


Who uses Quickbooks Online?


Quickbooks Online can be used by freelancers, small businesses, and mid-sized businesses in any industry including restaurant, retail, construction, legal, nonprofit, and more.


How much does Quickbooks Online cost?


Quickbooks Online offers 5 pricing plans to cater to business needs. The plans are subscription based and billed on a per-month rate that can be canceled at any time. Each plan comes with free expert setup. The lowest plan begins at $7.50 per month that is intended for freelancers or self-employed individuals. The simple start plan for small businesses is priced at $12.50 per month that includes invoice management and auto generated tax reports while the essentials plan is priced at $25 per month that includes more users, time tracking, and bill payments. The plus plan is priced at $40 per month and comes with more user seats, inventory tracking and project profitability tracking. The Advanced plan for mid-sized enterprises is priced at $95 per month and comes with 25 seats, on demand training, batch invoices, premium apps, and more.


Does Quickbooks Online have an app?


Quickbooks Online comes with free intuit mobile apps for Android and IOS devices.


Quickbooks Online Software - QuickBooks Online dashboard
Quickbooks Online Software - QuickBooks Online accounting application
Quickbooks Online Software - QuickBooks Online create function
Quickbooks Online Software - QuickBooks Online money bar
Quickbooks Online Software - QuickBooks Online payroll transaction
Quickbooks Online Software - QuickBooks Online mobile app
Quickbooks Online video
Quickbooks Online Software - QuickBooks Online dashboard - thumbnail
Quickbooks Online Software - QuickBooks Online accounting application - thumbnail
Quickbooks Online Software - QuickBooks Online create function - thumbnail
Quickbooks Online Software - QuickBooks Online money bar - thumbnail
Quickbooks Online Software - QuickBooks Online payroll transaction - thumbnail

Quickbooks Online pricing

Quickbooks Online has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Pricing Details:
30-day free trial, no credit card required. Independent contractors: Self-Employed: $10/month Small businesses: Simple Start: $20/month Essentials: $40/month Plus: $60/month
Free Version:
Yes
Free trial:
Yes

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Sage Business Cloud Accounting

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Quickbooks Online Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4
5 reviews of 4,444 View all reviews
Kurt H. Kurt H.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/03/2021

I Love the Access I have with Quickbooks Online

As I already said, I love the direct access to my numbers and the added reporting that has allowed me to better run my company by quickly getting insights I need. It's a lot easier for customers to pay online and I'm finding more and more of the moving that direction vs. sending in checks, so it's good that we are set up in this way now.

Pros

I started using desktop Quickbooks back in 2000 right after I first started the company. As a single-person company at first, I got used to being in the books almost every day. As we grew we added an in-house Bookkeeper. A few years ago I relocated the company to a different area and we kept our Bookkeeper who stayed in the original area. I really missed having direct access to the numbers so last year I switch to Quickbooks Online and I love it. In addition to having direct access to the numbers I need, it has a lot of other functionality and reporting that I really like. It's also great for clients to easily pay the invoices online. It's making a night and day difference. Support has been great as well.

Cons

It's definitely very expensive to be paying a pretty high fee every month - especially compared to the desktop version where we bought it and were good for years to come. It's definitely worth it but I'd be more of an evangelist if the pricing was a little easier on the pocket book.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/10/2021

Upgraded from Tally to QBO for simple and ease of use software

My overall experience with QuickBooks online has been amazing. I have used to desktop version before and found the online version more easy and simple to use. It has served my purpose in a great way over these years. The readily available reports helps my decision making for business. As compared to other options I found QuickBooks Online to be cheaper. We are trying to incorporate a construction company in quickbooks now. We hope it serves our purpose for this company as well now.

Pros

It is very simple to use overall. I like that i can check and work from any computer or cell phone as well. I love direct access to the numbers, easily available reports. It is great for auto billing direct from the software itself. The best part is integration with the bank account. I do not have to manually review expenses and add it.

Cons

The QBO is slow to load pages and that can be irritating at times. I initially thought that it was my internet connection but no that is not the case. While you are allowed to do a journal entry with a supplier name you cannot enter a negative invoice. There can be a greater variety in invoice format selection. A tad bit expensive.

Alternatives Considered

FreshBooks and Focus X

Reasons for Choosing Quickbooks Online

We wanted to increase automation and reduce manual tasks.

Switched From

TallyPrime

Reasons for Switching to Quickbooks Online

Pricing and Automation
Richard T. Richard T.
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
1

2
Reviewed on 14/06/2021

Look very hard at an alternative.

I pay for Full Service Payroll. Quickbooks puts the tax rate into the program - I do not have any access. I emailed a copy late in 2019 stating the tax rate as 0.8%. The staff at Quickbooks entered the rate as 0.08% which is incorrect so only 10% of the tax was paid. I have been begging them to fix this issue. I cannot fix it because they control what is entered. I have letters on my desk threatening to intercept my tax returns because my Unemployment Tax is not paid in full plus I have interest/penalties pending . I get no resolution and have been calling for over a month now dealing with this. VERY POOR SERVICE!!!!!

Pros

I like the fact that I can track financial records from past years and do comparisons.

Cons

The software has glitches. If you need help, there is very little hope of ever getting your issues resolved. You will be told to email the technical people and they will respond or fix the issue. I have never had any resolution to this day and I have used Quickbooks since the 1990's. If I could switch to another program without losing all my history, I would do it in a heartbeat. I have learned to deal with the problems but am very frustrated. I have threatening letters from the IRS to intercept my returns because the full service Payroll entered a tax rate incorrectly and I have been waiting for them to resolve the issue for over a month now.

Response from Intuit

It's hard to hear that you haven't been able to receive the support you need, Richard. We'd be glad to take a look at this for you and work towards a resolution. Whenever you have the chance, please email ([email protected]) us with the email and business name associated with your account so we can look into this further. We'll keep an eye out for your message.

-Kristina, The QuickBooks Team

Replied 10/11/2021
Chris M. Chris M.
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/09/2021

Upgraded from Quickbooks Desktop to Save Time Every Month

It's been very simple to use overall. I enjoy being able to work on or books from any computer or even a cell phone. Previously I could only access our bookkeeping records by physically going into our office.

Pros

The best part of Quickbooks Online is its integration with our business bank account. Prior to QB Online we used QB desktop. We would have to manually review expenses and bank accounts to make sure everything was entered into Quickbooks correctly and would constantly come across discrepancies due to data entry errors. Now that we use Quickbooks online, we have it integrated with our business account and simply identify what category each expense belongs to. It's also easy to set a "rule" for certain expenses (for example recurring monthly charges) to automatically categorize these every month. This has saved us many hours of data entry every month which is very valuable for a small business.

Cons

It takes a little time to get used to some of the changes from Quickbooks Desktop to Quickbooks online. For instance, I have a hard time figuring out where to make manual journal entries and have to use Google to figure it out. Also, the price can be significantly higher than the desktop version depending on how you use it. Currently a desktop version for my needs without a subscription can be bought for $399. In the past I have been able to use a desktop version for several years. For example, when I switched from Desktop to QB online in early 2021, I was still succesfully using a 2018 vesrion of QB Desktop. Currently I am paying $300 every year for the online version.

Terry R. Terry R.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 6/11/2021

Accounting at your fingertips anywere

My experience with Quickbooks online has been mostly positive. I find the best thing is that I can just pull up the software on the web, or in the app on my phone and take care of business while I am out on the road doing service calls.

Pros

I like that I can access my information while I am out on the road. It's also a bonus that it integrates with my ticking software so that I can just export the information from that and it syncs right into Quickbooks online. I also depend on the ability to input and scan expense receipts so that I don't have to do it when I get home.

Cons

The price is a little hard to swallow when coming from the desktop version of Quickbooks for so many years. Also there are some features that is in the Desktop version that hasn't been implemented yet.

Alternatives Considered

FreshBooks and Xero

Reasons for Choosing Quickbooks Online

I made the switch to Quickbooks online to help with not having to come back to the office after a long day and still have to input stuff into the desktop software. Now I can just go home with peace that the information is already there.

Reasons for Switching to Quickbooks Online

I chose Quickbooks Online over the alternatives because it was supported by my other software as well as I was familiar with Quickbooks desktop already.

Response from Intuit

Hey there, Terry!

We deeply appreciate you taking the time to write your review, and we're so glad to hear that transitioning to QuickBooks Online has helped simplify your daily work-flow!

If you need anything or have questions in the future, feel free to get in touch through the Help (?) icon in-account. You can also reach out through our QB Community: (quickbooks.intuit.com/community) Or on our Social Media pages for support as well!

All the best!

-Faith, The QuickBooks Team

Replied 11/11/2021

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