FreshBooks

Pros

I appreciate how user-friendly it is, as well as the appearance of the program, and that it has the essentials when it comes to monitoring money and sending invoices and proposals. It's a really amazing piece of software that provides quick alerts. Excels in the area of financial reporting. When it comes to bank reconciliation, the general ledger is really helpful. Excellent in regard to project accounting.

Cons

The absence of features like as email automation and scheduling, which are provided by applications such as Dubsado and Honeybook, would be an example. One thing I'd want the developers to improve on is making sure that updates are made at the very least within one hour and not much longer.

Pros

I switched mainly for the well laid out App and the project profitability reports. I very much needed help tracking projects and expenses. This recaps all activity on one page. I also like that it has mileage and expense tracking all tied in.

Cons

Cost was a little steep at $50/month but still less than Quickbooks.

Alternatives Considered

Reasons for Choosing FreshBooks

Switched From

Reasons for Switching to FreshBooks

Pros

The previous "Classic" edition was so easy to use, powerful in its simplicity and quick.

The only thing I can say about the "New" version is that it is pretty.

Cons

The "New" version might be pretty, but it has become pretty awful to use.

The platform is now so slow, we often wonder if we clicked on something...so we wait (e.g. create an invoice).

Navigation used to be simple, but that is no longer the case. It takes many more clicks to find the information I need. I've been using now for about 2 months, so I know where to go, but it takes so much longer now.

Invoicing & applying payment now prone to mistakes. The Credit card option will be ON/OFF for all subsequent invoices, so it's hard to make an exception (e.g. hardware) for one invoice. We have to constantly check a few options for every invoice, making the whole process much longer.

Billing for time is somewhat better. It now shows ONLY the clients that have unmilled time, but once you create an invoice, the client will stay in the list for a good 15 minutes, making this feature cool, but useless.

All in all, being moved to "New" has been an absolute nightmare and has caused us to completely lose faith in this company, which I have been using since its inception.

We are sad to say, the problems by far outweighs the pretty interface, and we find ourselves forced to use something functional.

Alternatives Considered

Reasons for Switching to FreshBooks

Pros

I love the ability to create proposals with pictures and a client signature line. Also, the app is pretty great.

Cons

I’d like to be able to add pictures through the app, but it’s never worked. The back end for taxes and reconciling found be better according to my cpa

Alternatives Considered

Reasons for Choosing FreshBooks

Switched From

Reasons for Switching to FreshBooks

Pros

Easy set up and interface is a plus for a small business owner with adhd was a heaven send for me and my equally impatient team.

Cons

I was having trouble receiving verification email at initial sign up but other then that it’s a typical software doing what softwares do.

Alternatives Considered

Reasons for Switching to FreshBooks