--- description: Review of PayIt Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PayIt | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Government Software](/directory/4240/government/software) > [PayIt](/software/188746/payit) # PayIt Canonical: https://www.softwareadvice.co.nz/software/188746/payit Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/188746/payit?page=2) > PayIt is a software as a service (SaaS) provider of digital government services and payments. Through cloud-based technology, PayIt’s platform simplifies doing business with government agencies of any size by consolidating hundreds of services and payments into one connected experience for citizens. Within a 90-day launch period, PayIt delivers a platform to government back-offices allowing citizens to handle all of their essential government tasks (ie. taxes, driving documents, permits, licenses, fines, etc.). PayIt is able to serve any government office on the city, county or state level, regardless of population size. The PayIt platform is integrated into any existing government system of record, whether it is home-grown or provided by a third-party vendor (Accela, IBM, FAST, etc.). With a web experience, mobile-web experience and native Apple and Android app, PayIt gives government agencies an omni-channel approach to delivering services to their citizens. Providing this always-on solution that allows citizens to choose their preferred interaction method ends up driving down operational costs and increasing revenue for government agencies. > > Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 9 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: PayIt - **Location**: Kansas City, US ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Please contact PayIt for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - Activity Dashboard - Alerts/Notifications - Billing & Invoicing - Compliance Management - Data Security - Debit/Credit Card Processing - Electronic Payments - Electronic Signature - In-Person Payments - Mobile Payments - Multiple Payment Options - Online Payments - PCI Compliance - Payment Fraud Prevention - Payment Gateway Integration - Payment Processing - Permit Issuance - Point of Sale (POS) - Purchasing & Receiving ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [Government Software](https://www.softwareadvice.co.nz/directory/4240/government/software) ## Related Categories - [Government Software](https://www.softwareadvice.co.nz/directory/4240/government/software) - [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software) - [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software) - [Billing and Invoicing Software](https://www.softwareadvice.co.nz/directory/263/billing-invoicing-software/software) ## Alternatives 1. 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[QuickBooks Online](https://www.softwareadvice.co.nz/software/393202/quickbooks-online) — 4.3/5 (8395 reviews) ## Reviews ### "My review PayIt" — 4.0/5 > **Verified Reviewer** | *21 July 2021* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: PayIt usually comes up with a soft and smooth user experience of payment processing and transactions. > > **Cons**: Customer service is poor when a person faces some issue. > > Great and Smooth ----- ### "OUTSTANDING SERVICE AND PRODUCT OPTIONS\!" — 5.0/5 > **Stephanie** | *13 July 2021* | Government Relations | Recommendation rating: 10.0/10 > > **Pros**: The STAFF\! They are the driving force behind the success of PayIt. The payment options, PayIt has collaborated with us frequently to integrate - and implement - new products/services. The level of customer service - not only as our vendor - but to our taxpayers is professional, reliable and prompt. They converse directly with our taxpayer regarding a payment or to assist with making a payment and always with a follow up to ensure satisfaction. PayIt staff ensures that any issue or hurdle we may encounter is handled promptly. You can always reach one of their team members and they are very quick to respond to emails. > > **Cons**: Some taxpayers are not computer "savvy", although they will make a payment online. PayIt offers outstanding service to our taxpayers directly. PayIt has an 800 number for PayIt Support that allows the taxpayer to leave a detailed message on what support they need. They also have a dedicated email address to reach support team. \*\*The support team has proven to be very prompt on responding to both emails and voicemails and oftentimes call the taxpayer if that is their preference. We've received some feedback that a few taxpayers wish there was a dedicated phone line where they can talk to someone instead of leave a message. > > Upon partnering with PayIt in 2017, our online payment transaction volume has increased by over 5,400%\! The website, as well as the APP, are very user friendly with various payment options. PayIt will handle any payment issues directly with the taxpayer, which saves us time and improves productivity. The online payment activity has decreased the number of mail in payments which require manual processing, which has saved us additional overtime costs. The taxpayers love the convenience of knowing their payment was received and posted, without having to worry about being lost in the mail. The staff are phenomenal to work with, allowing us to expand our services to our taxpayers while collaborating on future projects. ----- ### "Early Adopter/Long Time User" — 5.0/5 > **John** | *26 July 2021* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: It is hard to point out one thing; however, the user experience is the one that sticks out. It is easier for both external and internal users. > > **Cons**: One area that I dislike is the dashboard and reporting tools. It is a priority for PayIt to work on this and resources have been committed to doing so. ----- ### "PayIt has been a game changer" — 5.0/5 > **Jason** | *13 July 2021* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The products are extremely easy for our customers to use. PayIt provides plenty of marketing and customer support as well. The website and mobile app are fantastic and reliable products. The POS offering is still being enhanced but provides us with the ability to accept in-person credit card payments. Integration has been as smooth as you could imagine. > > **Cons**: Honestly, nothing negative to report. Probably the area that could be improved would be analytics around the payment transactions and customer base, but they are making strides towards those efforts now. > > The biggest win with PayIt is they provide a way for our customers/tax payers to make their property tax payments through a mobile app or web browser. And it's a smooth, easy experience. This provides an enormous benefit to an ever increasing percentage of our customer base. ----- ### "Collect more with PayIt" — 5.0/5 > **Rachel** | *21 May 2021* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: PayIt allows our office to continually evolve and grow the services we offer. We didn't just purchase and out of the box program that only offers a single solution. We can work directly with the team at PayIt to make sure that we are providing the best possible user experience for our residents. The platform has a fresh feel to it and is very intuitive to use; no matter the users skill level they can make a payment without issue and that is big for us. On the back end, it is also very easy for us to work with PayIt to make customizations and changes as we go. > > **Cons**: This is a hard question to answer because I can't really come up with something I don't like about PayIt. If we are having user issues or we see something we don't like, they fix it right away. > > Our overall experience with PayIt has been fantastic. The team at PayIt is super responsive and friendly. They have an excellent Client Service team, their Marketing Team helps us create content to promote our solution, and they are great communicators. We are able to work with them to develop, change, or customize all of our solutions and it has a great experience so far. We look forward to continuing to work with them. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/188746/payit?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/188746/payit) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data