Bynder

Pros

Safeguard the important digital resources with the help of the highly effective security system offered by Bynder. Rely on Bynder to safeguard your assets and offer an assurance that your valuable content is safe with us.

Cons

It should be noted that in the asset comparison tool, there is no ability to view two files side by side. Here there is a drawback of video editing: it is rather restrictive, and where major changes have to be made, they have to be done outside the platform.

Pros

Overall, it is easy to learn how to navigate

Cons

Sometimes the search feature is complicated

Pros

API was nice. Product technically was a DAM.

Cons

User experience was poor. Users really hated the flat structure of the database, they preferred working in folders. Finding resources using the metadata available wasn't great either. Their search engine failed us and was quirky.

Pros

Bynder has a great UI/UX interface and is easy to use. Not only that, it allows for efficiencies within our business to find and share files amongst our global locations - something that was difficult and time consuming before. The onboarding process and setup was super simple and we had all the support we needed. It's flexible enough to customise, whilst still maintaining the great features Bynder offers.

Cons

I think some features and integrations were cost prohibitive, but that's a product of the SaaS market we find ourselves in - the DAM itself is great value for money.

Alternatives Considered

Reasons for Switching to Bynder

Pros

Easy and intuitive to use.
Presets upload
Meta information
Fast
Good integration

Cons

The system for sharing assets with the external public should work out-of-box.
There should be a security system to avoid using the upload preset incorrectly.
Integration API

Pros

Bynder enhances team collaboration, streamlining workflows and boosting efficiency. Its integrations with other tools make it a one-stop shop for marketing and design assets.

Cons

I am completely satisfied with this tool and have no issues to report.

Pros

Bynder offers a user-friendly interface and centralized asset management, making it easy for teams to store, organize, and access digital content. It enhances collaboration with tools like annotations, approval workflows, and version control while ensuring brand consistency through customizable templates and portals. Its cloud-based accessibility and integrations with platforms like Adobe Creative Suite and Salesforce further streamline creative and marketing workflows.

Cons

Bynder can be costly, especially for smaller businesses, and advanced features come with a steep learning curve. Initial setup and customization can be time-consuming, and the platform may experience performance issues when handling large asset libraries. Additionally, its offline capabilities are limited, and some features, like search functionality and reporting customization, could use improvement.

Pros

The ability to categorize assets and add our own filters and taxonomy has made our digital asset management a breeze compared to our previous file structure.

Cons

I have nothing negative to say about the Bynder platform. We've run into issues with Bynder's integrations with other systems and sites, but those problems often lie with the other technologies and not Bynder itself. The Bynder support team is also quick to follow up and provide updates.

Pros

Knowing that the material hosted in Bynder was allowed to use for marketing pieces

Cons

Not as organized by particular departments

Pros

I like the ease with which you can provide feedback on Bynder. Hitting Accept and Reject are easy to inform sender that the feedback has been given.

Cons

The right hand menu for multiple comments is a good way of seeing all your comments. However, if you have a file with multiple pages, then all the comments appear on the same right hand menu. Comments should be segregated by each page.

Pros

An easy-to-use platform for managing and searching assets, with apparent integration options.

Cons

Messy admin navigation with inconsistent menu options, and lack of collection organization tools.

Pros

Easy to search and download assets without needing to spend time looking through folders.

Cons

It would be great if you could use Adobe InDesign within the studio feature as well as or instead of Photoshop.

Pros

Using Bynder for our DAM, so far the implementation process has been positive. The Sales & Onboarding Team have been really responsive and accommodating to our needs. It's also good to see that they integrate with almost every other tool we use

Cons

Still early days for me to say. Once we roll it out to more members of the team, we'll be able to get feedback

Pros

The browser intergration is smooth and easy to use, allowing drag and drop and other useful features. The custom API abilities are very nice too.

Cons

Lacks a few key features you would expect to present in any DAM like cut and paste of assets, searchability of folder names, a trash can. The biggest downside to me is that if a feature is not working properly, like default sort order not saving for half our users, the solution has to be voted on to be determined important enough to be worked on. This can leave major functionality missing and features not working while you wait for months if not years for a possible fix that's not even guaranteed.

Pros

The people at Bynder are great. The process of building our product was seamless and our contact always get back to us quickly with answers to our miscellaneous questions. They were also willing to customize the product to fit our needs and willing to grow with us, given we are a small organization but growing rapidly.

Cons

There are some features that I wish were robust. For example, the Guidelines feature is quite limited in formatting and is not as user friendly as the portal. Another example - we'd love to be able to check multiple filters at once. The photo cropping tool was also quite limited but Bynder recently made improvements to this. Another cool feature about Bynder; they listen to feedback and are constantly improving the product.

Pros

At its best, Bynder makes it easy to find and share resources within a large team. The interface is generally friendly and easy to navigate.

Cons

I wish there were better upload options for assigning photo metadata to fields within Bynder or auto-tagging assets based on metadata. The 'related assets' feature is often confusing and file versions could be displayed in a much more friendly way. Pricing seems a bit high compared to other solutions.

Pros

Brand Connect, Ease of editing

Cons

Search function - seems very old school

Pros

Simple to use, intuitive, helpful customer support and Bynder continue to provide enhancements and new functionality to improve our experience. It has been a big benefit to our organisation and enabled us to combine two separate digital asset libraries into one effective global system allowing all our teams across the globe to share and collaborate.

Cons

When we reviewed the market we found no one DAM product was an exact match for our needs by Bynder definitely came the closest. We would like more push notification functionality and also stop/start uploads for times where internet connection is patchy in some of the areas where we operate but we know Bynder is continuing to assess and develop new things on their roadmap

Pros

Easy to use. The permission sets are what got us to purchase the software and it was pretty simple. The folder structure was nice and uploading was easy.

Cons

The "Brand Connect" feature wasn't so great. Half the features are in BETA so they don't work. The cost is simply too high for what is offered. We went with another software that was cheaper and had more features.

Pros

The interface definitely. It's so easy that we never have to explain how it works. We're OS X users and everything seems really familiair which helps.

Cons

The roadmap can always be faster. New features are announced and most of the time released on time but we always want them as soon as we see them.

Pros

So easy to use and extremely customizable

Cons

It is a great platform haven't run into anything yet, but more integrations are always welcomed!

Pros

Everything about having this software has been awesome. We like the Customer Service the most.

Cons

There are a few things/features that we wish it could do but it just doesn't do it...yet.

Pros

The Bynder DAM is so intuitive and easy to set up. It has been easy to get everyone on board, and I already recommended it to my previous company as well. It works like many e-commerce sites with the menu system and takes almost no training time to get started.

Cons

There are some little things, like how I can't approve more than 20 assets at a time or not being able to add a description upon import, but those are things I can deal with.

Pros

WebDAM has greatly increased the ease with which we catalog and use images associated with our work in many ways
- Vast storage space which reduces the need for filtration of images
- Well organized folder system with activation options
- Metadata allows us to catalog information along with every image for story development purposes
- Different download sizes for web or print purposes
- Lightbox system allows us to share images easily for internal and external purposes.
- WebDAM's versatility also allows us to store design files and collateral files for downloading by staff members.
- AMAZING customer service! Prompt responses on service calls and high quality and regularly scheduled webinars.

Cons

The only con I think of with the current version of the software (that we purchased) is that it does not have an inbuilt media player to play video files. I have been informed that this is something that can be incorporated into the package.

Pros

The intuitive interface, how easy it is to find the right files and the speed at which new functionality is added to the platform. We are also using the digital brand templates module which allows us to create personalised content at scale without having to go to our design team and request small changes.

Cons

Nothing I dislike in particular at this moment.

Pros

I like the friendly easy to use solution in helping share files and documents with ease enhancing collaboration among our many teams and maintaining proactiveness in digital asset management.

Cons

The customer support have issue with on time response and takes considerably long time to sort issues.

Pros

Effective organisation, classification, and retrieval of digital assets are made simple by the user-friendly DAM system from Bynder. I like how by providing a centralised location for brand assets, Bynder enforces brand consistency.

Cons

Particularly in large digital asset libraries, improvements to the search functionality could further optimise asset retrieval.

Pros

I like its resourceful asset organization tools that simplify the process of locating assets whenever they are required. It has an intuitive interface which enables users at any technical level with DAM systems to use it comfortably and effectively.

Cons

It would be very beneficial if its search functionality was improved to make it simpler to locate specific assets.

Pros

The user-friendly interface and efficient search function make it a go-to for managing my files.

Cons

The pricing could be more competitive, and the customer support response time could be faster.

Pros

Easy to upload new assets and categorize them. Easy to find and download them and to create variations from the original assets, as well as download in different formats.

Cons

The template features are quite limited. Granted this is a DAM tool not a creative tool, so it's understandable the template feature wouldn't be their core strenght. But when compared to other tools that can also do to that, Bynder lags behind.

Pros

Bynder is easy to use and easy understand. For me as a designer, the connection to the Adobe programs is of great advantage.

Cons

Sometimes the change to the taxonomy is difficult to implement if you haven't dealt with it that much.

Pros

It greatly facilitates the organization and distribution of multimedia resources in the company. I love its ability to efficiently store, label and classify all types of files, from images and videos to documents and presentations. The advanced search function allows you to quickly find the material you need, which is invaluable in a busy work environment. In addition, the customizable templates and content creation module help maintain brand consistency across all communications.

Cons

At times, the platform can be a bit slow when loading large files or at times of high traffic.

Pros

The perfect software to organize your Digital collection in a simple way

Cons

More tools to implement the Digital collection of objects

Pros

Bynder is an easy to use DAM. It does all that is required very well. It becomes second nature in a very short amount of time. The team atBynder are very good and we have had a great onboarding experience.

Cons

Although Bydner does everything well, some features found in other DAMS are absent. For example, Bynder does not search within images for text (for tagging) and Bynder studio does not support indesign files.How important these small features are to you will be a matter of personal preference.

Pros

They are innovative and have some very helpful integrations. There is a good level of customisation that can be done without external support and it is really easy to use. As soon as you demo the product to someone in your organisation, they instantly get it and see the benefits of using the platform.The onboarding experience has been the best I have ever experienced with a software product. The team are very knowledgeable and guides you in small, manageable steps.

Cons

The different tiers of user roles are part of the contract and the number of high-level roles (e.g. Admins) are quite low as standard.

Alternatives Considered

Reasons for Switching to Bynder

Pros

Bynder is used all over our company. Bynder has been an extremely flexible option for us to better manage the distribution and use of all of our digital assets. Inefficient time and effort is wasted trying to locate needed digital files that have been dispersed among multiple computers, shared folders, and emails.

Cons

There's no way to keep tabs on which files are being transferred, downloaded, etc. It was difficult to locate assets without knowing precisely where they were stored. To use several filters based on a single metaproperty. Minimization of computerized categorization.

Pros

It was made clear by the Onboarding Manager exactly what needed to be done and when. They gave us with tools to evaluate and spreadsheets to help us verify the platform's suitability for our purposes. The weekly sessions were fruitful, and the "homework" tasks were manageable. The database is well-built, but it also allows for a great deal of customization.

Cons

Metaproperties and permissions may have benefited from a bit more description of how they're used, especially how they're connected. Things didn't exactly go according to plan, so we had to go back a few times and reorganize.

Pros

I like the lack of folder structure, this combined with a good taxonomy, you'll find what you need in seconds.

Cons

Integrations and flexibility with CMS, but it's getting better. The stability and lack of customization of the Analytics. The rest are just some small issues.

Pros

Bynder functional features are great, they having excellent strengths. It provides advices and support. Best digital assest.

Cons

The extra modules in bynder is less. The upload speed is little bit slow. The tagging system is complex.

Pros

The taxonomy system and the dashboard page really amazed me because Bynder has basically thought of everything. The derivatives feature of Bynder is something else I adore; it takes SUCH a massive burden off my shoulders that the system can automatically crop socially ready assets for me. Without the requirement for a VPN connection, all employees may discover work and have immediate access to our resources. Our productivity and file management both significantly enhance thanks to Bynder. Although setting up a DAM system can be frightening, the Bynder team has a great process that lets us do it quickly and without much difficulty.

Cons

I wish I had had more time to spend during onboarding on a few modules. Although Taxonomy is really important, we spent a lot of time discussing it, therefore I wish we had spent a bit more time discussing some of the other elements. I want to Bynder had some organisational system to more closely resemble how each of us uses our PCs, hard discs, etc. I would like to see more pre-built API connectors and less expensive Adobe plug-ins. Another benefit would be facial recognition.

Pros

Bynder provides excellent support. It provides advices from experts for helping customer.It is a best cloud based digital asset. Powerful tool for brand guidelines.

Cons

It is little bit confusing because the interfaces are different. Remaining all good.

Pros

Bynder is the most user-friendly and easy to use project management platform with its relative extensive features such as video brand studio, workflow manager and digital asset management infrastructure.

Cons

Although in overall Bynder is the most user-friendly and easy to use project management platform, it is hard to say that reports tool is that much user-friendly and sufficient to reflect all required statistical data.

Pros

I use and like Bynder for my business digital or online presence. This software has different helpful tools such as creative management, video making, content creation/management, and many more nice features which helps my business widen its network.

Cons

I like all the tools included in this software, I would love to see other new and amazing tools in upcoming versions.

Pros

Finding the right assets and easily sharing them with both our internal and external stakeholders is a breeze. The user interface is super easy to use.

Cons

Nothing I can think of - maybe a few bits around the waiting room functionality can be improved.

Pros

bank asset, search functions, page and sub page integration with collections

Cons

slow development with new things. sometimes it glitches, but its a minor thing.

Pros

I have grown to like Bynder's filter system and understand its power in finding assets quickly.

Cons

1. There are always issues with load time and responsiveness.
2. Setting up permission levels and functionality is a real chore. Maybe it is our needs, but the initial setup was not well-explained.

Pros

Overall I like this product, I think it's generally user friendly for me as the admin. I find it easy to organize my assets and my users.

Some of the reasons I find it cumbersome are because users within my organization are asking the system to do things that it's not capable of. (ie, using it more as a shareable dropbox as opposed to a directory of assets)

Cons

...that said... I find myself having to put in tickets to fix or implement things that feel like they should already be a part of the integration. For example, I asked the system to kick out a report. Within webdam, the report pulled up 4,000 assets that fit the criteria I searched for. However, when I kicked out the excel file, it only showed the first 1,000. What's the point of reporting if I can't see the whole report?

Also, my department established a process in webdam for Regular users and it worked for a year or so and then suddenly stopped working due to changes made in the system. It's currently being sorted out now, but it was a frustrating discovery.

Pros

The amount of customization and branding combined with the features available are incredible. The on-boarding was organized and efficient. Post support, success manager is great to work with. The continuous improvements every month to the platform show the commitment to evolving the platform.

Cons

Due to the amount of features and customizations it can be a bit overwhelming unless you are in the system using it daily.

Pros

It let's you share assets with a team or company. I was the admin (in my previous position) for a Webdam install for about 300 users at a university. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files.

Cons

The permissions were tricky to setup and sometimes had to be setup numerous times to actually work. The search was also a bit tricky to get good results.

Pros

Versatility, all the main features we need

Cons

It isn't COMPLETELY customizable yet, but it is on the roadmap so that isn't even really a valid "con" - I had to search for one, because I love this platform and this vendor.