--- description: Review of Mindbody Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mindbody | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Pilates Studio Software](/directory/4185/pilates-studio/software) > [Mindbody](/software/188104/mindbody) # Mindbody Canonical: https://www.softwareadvice.co.nz/software/188104/mindbody Page: 1 / 121\ Next: [Next page](https://www.softwareadvice.co.nz/software/188104/mindbody?page=2) > Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios. Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well. Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed. Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration. Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing. > > Verdict: Rated **4.0/5** by 2981 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 2981 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Mindbody - **Location**: New York, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: $179.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Greek, Hebrew, Italian, Japanese, Norwegian, Russian, Slovenian, Spanish, Traditional Chinese - **Available Countries**: Andorra, Australia, Austria, Bahrain, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Ireland, Israel, Italy, Kuwait and 23 more ## Features - API - Access Controls/Permissions - Accounting - Activities Booking - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Attendance Management - Attendance Tracking - Automated Scheduling - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - Booth Rental Management - CRM - Calendar Management - Calendar Sync ## Integrations (40 total) - ABC Trainerize - ActiveCampaign - Appy Pie - AskNicely - Bench - Birdeye - ClassPass - Cloutly - Constant Contact - DailyStory - Demandforce - Edge - Emma by Marigold - Equifax - Gleantap ... and 25 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Pilates Studio Software](https://www.softwareadvice.co.nz/directory/4185/pilates-studio/software) ## Related Categories - [Pilates Studio Software](https://www.softwareadvice.co.nz/directory/4185/pilates-studio/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) - [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software) - [Spa Software](https://www.softwareadvice.co.nz/directory/2596/spa/software) - [Dance Studio Software](https://www.softwareadvice.co.nz/directory/4539/dance-studio/software) ## Alternatives 1. 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[Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1413 reviews) ## Reviews ### "Solid Software that Works Well" — 4.0/5 > **David** | *14 January 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Mindbody provides a solid CMS with easy to use customer scheduling and forms for capturing new customers with many features for any health and wellness business. > > **Cons**: Customizing their forms was not an easy task, and our biggest roadblock with this software was obtaining lead attribution data. > > Overall - a very solid software that works well, but is not as flexible as we were hoping that it would be. ----- ### "Great Support and Reliable Features" — 4.0/5 > **Ali** | *14 November 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down. > > **Cons**: The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system. MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff. > > MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement. ----- ### "Updated Review" — 4.0/5 > **David** | *25 December 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: This is a well-recognized and well-received program that is easy use. Good customer support and eay to use > > **Cons**: There were times when this program crashed and I had trouble accessing it. Also, it can lag at times > > Overall, I am very satisfied with this program. My clients and my staff can use it with ease. No major concerns ----- ### "Beware Before You Sign A $1200, 1 Year Contract, Their Sales People Appear To Be On Commission\!" — 1.0/5 > **Jonathon** | *23 January 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Mindbody is used throughout the fitness industry. Customers will go on Mindbody to find local gyms, yoga studios, etc... > > **Cons**: The salesman who sold me my subscription wasn't honest and straightforward with me. Customer service is painfully slow. > > Please be careful when dealing with Mindbody, you are signing a year long contract and if they give you the impression that you can get out of it, I'm proof that you can't. You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers. I tried to cancel but they won't let me. On that first phone call, when I asked about cancelling if things didn't go well, Sam (sales rep) made it seem like if I tried to cancel then they would give me a sales pitch but eventually would let me out of my contract which isn't true. I filed a BBB complaint that they never responded to, which in all of the reviews I've left in my lifetime on BBB, no American company has failed to respond. Btw, my BBB complaint requesting termination of my contract was 8 days after I signed my contract with Mindbody, so it's not like I used them for 5 months. I haven't scheduled a single customer with them or had a single onboarding session with them. You may be reading this wondering why I signed a contract for something I didn't totally understand, that's because it's way too complicated to understand up front. Just think about it, Mindbody onboarding can take up to 2 months before you can fully use it, it's that complicated. What are the chances you're going to understand everything during the initial sales call. You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did a Google search, it appears their sales staff make commission, which imo incentivizes this behavior. ----- ### "MindBody for small businesses" — 5.0/5 > **Tamsin** | *7 January 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Extensive features to grow business. Good scheduling options. Easy to use with lots of tutorials and customer support options. > > **Cons**: It is a little costly for smaller businesses (especially Canadian businesses), especially as costs of running a business increase but businesses are limited in how much more they can charge customers. It has taken several years of familiarizing myself with MindBody to be able to use all the customizable features. A few times, I have figured out how to troubleshoot a problem or integrate a feature while on the phone with customer support, who were not able to find a solution. > > Overall, it is has all the features a business could need to run smoothly, and continue to grow. Lots of different options all in one software. ----- Page: 1 / 121\ Next: [Next page](https://www.softwareadvice.co.nz/software/188104/mindbody?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/188104/mindbody) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data