--- description: Review of ServSuite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServSuite | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Lawn Care Software](/directory/928/lawn-care/software) > [ServSuite](/software/18799/servsuite) # ServSuite Canonical: https://www.softwareadvice.co.nz/software/18799/servsuite > ServSuite by FieldRoutes is a cloud-based enterprise software solution for pest control, lawn care, and arbor care companies. Its customized capabilities are specially designed to meet the business needs of each of these individual service industries. Functionalities include, but are not limited to Scheduling, Billing, Renewals, Invoicing, Commissions, Collections and Credit Card Processing. ServSuite for pest control, arbor care, and lawn care is designed to help you automate your business and create a seamless paperless environment through features designed specifically for the field industry such as the ServSuite Mobile Application, GPS Vehicle Tracking, Voice and Text Notifications, Print to Mail services and Estimating for Proposals. FieldRoutes has developed an innovative marketing module that enables customers to put together customer lists using specific criteria and furthermore offers a service for tailor-made marketing materials for pest control and green industry email and call campaigns. ServSuite caters to small, medium and large pest control, lawn care and tree care businesses. > > Verdict: Rated **2.5/5** by 2 users. Top-rated for **Value for Money**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.5/5** | 2 Reviews | | Ease of Use | 2.0/5 | Based on overall reviews | | Customer Support | 1.0/5 | Based on overall reviews | | Value for Money | 2.5/5 | Based on overall reviews | | Features | 2.0/5 | Based on overall reviews | | Recommendation percentage | 20% | (2/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$55.00 - **Pricing model**: (Free version available) - **Pricing Details**: Contact ServicePro for pricing information or a quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica and 86 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Client Portal - Contract/License Management - Customer Database - Customer History - Customer Management - Customer Portal - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export - Dispatch Management ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lawn Care Software](https://www.softwareadvice.co.nz/directory/928/lawn-care/software) ## Related Categories - [Lawn Care Software](https://www.softwareadvice.co.nz/directory/928/lawn-care/software) - [Service Work Order Software](https://www.softwareadvice.co.nz/directory/1544/work-order/software) - [Pest Control Software](https://www.softwareadvice.co.nz/directory/512/pest-control/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) - [Arborist Software](https://www.softwareadvice.co.nz/directory/4123/arborist/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [Zuper](https://www.softwareadvice.co.nz/software/239881/zuper) — 4.5/5 (42 reviews) 3. [Service Autopilot](https://www.softwareadvice.co.nz/software/450206/Service-Autopilot) — 4.1/5 (139 reviews) 4. [ServiceTitan](https://www.softwareadvice.co.nz/software/155551/servicetitan) — 4.3/5 (325 reviews) 5. [ServiceWorks](https://www.softwareadvice.co.nz/software/148975/serviceworks) — 3.6/5 (115 reviews) ## Reviews ### "Frustrated" — 2.0/5 > **Amanda** | *13 March 2023* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: The database has many different functions. I have yet to discover all of them, however, if working, some functions come in quite handy for quickly accessing documents. > > **Cons**: The add on feature for intelligent routing has not proven to be as 'intelligent' as claims were when we pitched on this feature. The always seems to be a glitch in the system somewhere. I have experienced having to wait over 1 hr for a customer account to load which caused very low productivity for our office. I have also experienced the customer service team telling me that the issue I came to them with will not be resolved for up to 2+ weeks due to another more important issue they are currently dealing with. All in all we pay a pretty sum to use this database and when issues come up finding a resolution is an uphill battle. > > Since changing from PestRoutes to ServSuite (fun fact they are owned and ran by the same company) my team and I have been disappointed on many regards. From performing daily functions, to receiving customer service, this database has been difficult to work with. When we originally were shopping around ServSuite stood out as it claimed to provide many additional features that we did not have access to with our current database. While these features do 'exist' within ServSuite they are either not reliable, or provide inefficient or inaccurate results. The customer service has not been impressive as issues can take weeks to months to resolve. ----- ### "Was excited only to be disappointed" — 3.0/5 > **Melissa** | *23 November 2022* | Environmental Services | Recommendation rating: 4.0/10 > > **Pros**: The ease of sending invoices, work order and auto calls > > **Cons**: That is slow 95% of the time. It takes the tech longer to complete the form on the program then it does doing the actual paperwork. The tech constantly have issues with the mobile program. You have to wait 24 hrs to get any response. I've been asking for sentricon training for about 5 months now and have yet to get that set up. If you have an issue that act like the court system. You have to prove it to them instead of them looking into it. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/18799/servsuite) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data