---
description: Review of HSI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: HSI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# HSI

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> HSI is a cloud-based solution that helps businesses streamline environmental, health, and safety (EHS) processes on a connected interface. The platform helps organizations proactively address their unique safety and compliance needs. It offers real-time data access to improve response times and prevent incidents. HSI also features built-in analytics for targeted prevention, allowing users to identify problem areas and focus their efforts accordingly. The software mobilizes assessments, inspections and hazard identification, making it easier for teams to stay on top of workplace safety. Additionally, the platform leverages artificial intelligence (AI) technology to deliver personalized safety learning paths, ensuring a tailored workforce experience.
> 
> Verdict: Rated **4.5/5** by 80 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 80 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HSI
- **Founded**: 1978

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact HSI directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States

## Features

- AI Copilot
- AI Text Generation
- AI Text Summarization
- AI-Enabled ESG Reporting
- AI/Machine Learning
- API
- Access Control
- Access Controls/Permissions
- Accident Investigation
- Accounting
- Actionable insights
- Activity Dashboard
- Activity Tracking
- Ad-hoc Tasks
- Air Emissions Management
- Alerts/Escalation
- Alerts/Notifications
- Analysis
- Analytics and Reports
- Application Monitoring

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Risk Management Software](https://www.softwareadvice.co.nz/directory/4423/risk-management/software)

## Related Categories

- [Risk Management Software](https://www.softwareadvice.co.nz/directory/4423/risk-management/software)
- [Safety Management Software](https://www.softwareadvice.co.nz/directory/4699/safety-management/software)
- [Corrective and Preventive Action Software](https://www.softwareadvice.co.nz/directory/4713/capa/software)
- [Incident Management Software](https://www.softwareadvice.co.nz/directory/4577/incident-management/software)
- [Contractor Software](https://www.softwareadvice.co.nz/directory/32/general-contractor-software/software)

## Alternatives

1. [KodeKloud](https://www.softwareadvice.co.nz/software/500011/Kodekloud) — 4.8/5 (320 reviews)
2. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5317 reviews)
3. [Google Classroom](https://www.softwareadvice.co.nz/software/174061/google-classroom) — 4.6/5 (2907 reviews)
4. [Moodle](https://www.softwareadvice.co.nz/software/4321/moodle) — 4.3/5 (3389 reviews)
5. [Forma LMS](https://www.softwareadvice.co.nz/software/119503/forma-lms) — 4.6/5 (192 reviews)

## Reviews

### "Great Trainings Available\!" — 5.0/5

> **Vanessa** | *13 March 2026* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: I like that they have multiple trainings available that actually help you retain the knowledge you need.
> 
> **Cons**: I do not like that there are no refresher courses readily available for all trainings there are only there for some.
> 
> My overall experience is great. I have learned a lot through trainings and I am able to retain most of everything I learns

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### "Health Coach" — 4.0/5

> **Shablonde** | *21 October 2025* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about HSI was the collaborative environment and strong focus on teamwork. Everyone was willing to help each other, which made it easy to learn and grow. I also appreciated the structure and communication between departments—it really supported getting things done efficiently. There was a lot of  good customer support
> 
> **Cons**: At times, priorities shifted quickly, which made scheduling and planning a bit challenging. However, it taught me to be more flexible and adapt to changing situations and some bugs and issues slowed down classes
> 
> Overall, my experience with HSI was a good one. I learned a lot about health care and I appreciated the people I worked with. Like any workplace, there were challenges, but they helped me become more adaptable and confident in my role and value for you money

-----

### "Our experience with HSI" — 1.0/5

> **Ron** | *17 September 2026* | Biotechnology | Recommendation rating: 2.0/10
> 
> **Pros**: See details below for explanation toward our positive experience with HSI.  Its a user friendly platform.
> 
> **Cons**: See details below for explanation toward our negative experiences with HSI. Terrible customer support
> 
> Our experience with Health \&amp; Safety Institute (HSI) has been extremely frustrating, particularly with both the Learning Management System (LMS) and Safety Management System (SMS).&#10;&#10;The biggest issue has been the lack of meaningful customer and technical support for their SMS platform. There is no practical direct phone-support capability, no option to schedule a Teams meeting with a knowledgeable technical specialist, and no consistent way to work directly with an individual who actually understands the platforms well enough to troubleshoot problems in real time.&#10;&#10;Our company has had three different HSI liaisons. Unfortunately, none of them demonstrated sufficient working knowledge of the LMS or SMS to effectively diagnose or correct the issues we encountered. Most of the support we received consisted of searching HSI's video library and sending us links to instructional videos. In several instances, even the video links provided to us did not work. That is not an effective substitute for knowledgeable technical support, particularly when an organization is trying to implement and manage enterprise-level EHS systems.&#10;&#10;System reliability and communication have also been concerns. Both platforms will occasionally experience outages or become unavailable, yet we have not consistently received advance notification, outage alerts, or timely communication explaining that a system problem is occurring. As a result, users may initially spend time troubleshooting what appears to be an internal problem before determining that the HSI platform itself is unavailable. For systems being relied upon for safety training, incident reporting, inspections, corrective actions, and other EHS functions, timely service-status communication should be a basic expectation.&#10;&#10;Another significant concern has been platform changes. Capabilities, processes, or system functionality have changed without adequate notification to customers. When we later questioned why something no longer worked the way it previously had, the response was sometimes essentially that the platform had always operated that way, with little recognition of the previous process or functionality. This creates unnecessary confusion and makes it very difficult to establish consistent internal procedures around the systems. We also experienced considerable frustration during implementation when limitations in system functionality were not clearly identified early in the process. Requirements that had been discussed for months eventually proved difficult or impossible to configure as expected, resulting in additional effort, delays, rework, and expense.&#10;&#10;Both the LMS and SMS have useful capabilities, and HSI may be adequate as a short-term bridge for an organization that needs to establish basic EHS infrastructure quickly. However, based on our experience, I would not recommend HSI as a permanent enterprise solution for an organization that needs a robust, scalable EHS management system with strong technical support and responsive account management. Ultimately, far too much time and energy has been spent trying to obtain answers, troubleshoot platform issues, work around system limitations, and determine why functionality has changed. An EHS management system should reduce administrative burden and make the safety program easier to manage. Too often, our experience with HSI has produced the opposite result.

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### "HSI Training Platform—Efficient, Well-Supported, but Needs More Flexibility" — 5.0/5

> **Verified Reviewer** | *25 August 2025* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Intuitive and well-organized interface&#10;Excellent training platform with outstanding support&#10;Robust out-of-the-box features&#10;Customizable content and strong compliance reporting
> 
> **Cons**: Rigid in customizing forms and reports&#10;Feature-rich, which can feel overwhelming&#10;Occasional speed lags and delayed responses&#10;Higher per-user or per-assignment costs&#10;Steeper learning curve due to feature depth
> 
> HSI excels as a reliable, support-driven training and informatics solution—especially powerful for compliance and EMS training environments—though it comes with trade-offs in flexibility, cost, and usability flow.

-----

### "Huge name within the industry to have a certification with\!" — 4.0/5

> **Keith** | *9 October 2025* | Health, Wellness & Fitness | Recommendation rating: 3.0/10
> 
> **Pros**: Pinpoints within the online curriculum, easy to navigate from home equipment/devices, hyperlinks for more in depth articles and helpful documents, blended course, free through my employer.
> 
> **Cons**: Some modules were rather long, slow loading times when launching some modules and not others, in the event of a problem was unaware of customer service support.
> 
> My overall experience was pretty good with HSI. It taught me a lifelong skill which is CPR, me now knowing I can help save a life from this point on is extremely huge for my mental.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/187741/hsi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/manufacturing/hsi-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/187741/hsi> |
| en-GB | <https://www.softwareadvice.co.uk/software/187741/hsi> |
| en-IE | <https://www.softwareadvice.ie/software/187741/hsi> |
| en-NZ | <https://www.softwareadvice.co.nz/software/187741/hsi> |

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