RingCentral Video

Pros

RingCentral Video has been a great means of connecting directly with our prospects and team members. At supersales guys and gals, we used it to make cold calls and weekly team video meetings. It's a great app because it provides a user-friendly interface with just the essential features, unlike other similar apps I've tried.

It offers international virtual numbers with extensions (for teams) that are fully functional. I, mean it makes it easy for me to connect with any business or person across territories in the US and Canada without the need to live in these countries.

Cons

One major problem I found with this tool is that it's only limited to certain countries I mean, they do not provide direct access to clients from Cameroon - Our team was able to because the subscription was purchased by our [sensitive content hidden] in Canada. Direct purchase from Cameroon is not possible.

Pros

The collaborative tools make it unique and desirous to use.

Cons

Their pricing style is what I don't like.

Pros

for the purpose of my use, sending messages to prospects its super easy. the video is clear not "jumpy"

Cons

it took me awhile to get the hang of it, once i conquered that it was fantastic

Pros

Reliable and helpful to communicate with various teams

Cons

Some connection issues depending on Wi-Fi

Pros

The AI-powered features are better than other software

Cons

It is quite expensive when compare with other software, eg zoom.

Pros

I love the screen recording and sharing tool. I also love that our conversation is saved after the meeting. All these for future references. I get to see all my team members who are in the US while I am in Kenya. We interact, share ideas and it all seems like a face to face meeting!

Cons

I do not have any complains about this software, it has been a great product according to me. I LOVE IT.

Pros

It allows me to go about my day knowing I can still communicate with staff and clients, even when I am not at my desk.

Cons

Nothing, I find RingCentral to be a great product

Pros

Easy to use, you can contact by chat individual one by one and ask them specific questions, you can share screen and record the meeting

Cons

The negative point is the difficult to assign multiple administrator to a meeting to allow them to share their screen

Pros

I can use it withe the app. Easy to navigate.

Cons

Nothing really. I like the whole RingCentral package. I like that they keep upgrading their options.

Pros

Easy to use, compatible with other conferencing platforms

Cons

More expensive than competitors, learning curve to schools still learning to use this platform

Pros

Easy to use for call conferencing. Allows you to share your screen with other parties involved. You can hear and see clearly unlike some other software's where the sound is grainy.

Cons

None to report

Pros

It seems easy to use and no issues in sharing screen or its network capabilities.

Cons

The role as host seems to be pretty restrictive.

Pros

Glip is an [almost] all-in-one, [almost] unified productivity tool takes a bunch of what I liked about Asana's task-management, and combines it with the instant messaging functionality of Slack.

Glip makes team communication, collaboration, and task/project management as simple as instant messaging. Whereas Asana begins and revolves around task-management, Glip begins with conversation, which is a much more organic way to collaborate, I think.

Glip excels in its instant messaging, which does more than just the usual chat. In addition to allowing users to easily communicate with their teams and co-workers, Glip's desktop app allows you to create and assign tasks, create and share (and annotate) notes and documents, schedule events, and attach files from your preferred cloud service...all through its instant messenger. Pretty snazzy.

The mobile app is a significantly paired-down version of the desktop app, but again, it excels at instant messaging - very response, keeps you connected to your teams...just with less functionality.

Overall, I definitely recommend Glip.

Cons

While there are a few things here and there that need to be addressed, it's Glip's calendar that hurts the experience for me. To put it simply - Glip's calendar is inadequate. More specifically, the calendar fails in its ability to effectively schedule recurring tasks and events. While it does allow for daily, weekly, monthly and yearly scheduling, it does not allow for more specific intervals. For example, our organization has an evening staff meeting on the 2nd Tuesday of every month - we can't schedule it Glip. As much as I want to use the Glip calendar personally, it's shortcomings force me to use the ever-faithful Google Calendar...which means, it's not really an all-in-one solution (which is supposed to be Glip's hook!). My suggestion to the Glip team is to look at what Google Calendar does as far as scheduling is concerned and copy it!

As far as the mobile experience is concerned, my two biggest gripes are 1) the 7-day calendar (seriously, why?); and 2) the inability to sort/filter tasks. Aside from the above, it's just ok. As mentioned previously, it's definitely not as full-featured as the desktop app...but, since instant messaging is Glip's primary function, it does that trick just fine.

Pros

We have been using Ring Central for several years. It was not until the pandemic that we really began leaning in to the video meeting capabilities though. The software is easy to learn and intuitive. As long as your network is stable, the software is too.

Cons

I wish there were more options to edit recorded meetings or stitch recorded calls together for training purposes. I realize the software was designed for meetings and collaboration, but we have begun using the software to create training modules.

Pros

Scheduling, participating, and joining meetings are very simple. The video quality is always on par. Joining the audio through phone or computer is also very simple.

Cons

The recordings are not easily accessed for review or deletion by the end user. This causes the available space to fill up throwing errors.

Alternatives Considered

Reasons for Choosing RingCentral Video

Pros

Excellent messaging features, including practical things like tagging people, keyboard shortcuts, and inline attachment previews, as well as fun features like GIF's and Memes. Where Glip really stands out from the competition however is in its productivity features, and how easy it is to manage tasks, teams, notes, and calendar. Very versatile and accessible anywhere, as there are phone, desktop, and web apps all available. Vibrant, responsive community and support.

Cons

Honestly can't think of any drawbacks to the software at this time.

Pros

RingCentral Meetings is like an outdated version of Zoom Cloud Meetings because of course it was created by the same people of Zoom. I say it is outdated because with Zoom's new UI appearance, RingCentral looks just like the old zoom. It has the same features as Zoom. I use it when I have meetings with clients or when I teach class. I love it because it is easy to use, I can share the screen with everyone, and I can do many more. I do like the fact that, unlike Zoom Cloud Meetings, I am able to log into my Glimp account from any browser, and I don't necessarily have to download the Glimp application if I don't want to .

Cons

If I would change something about RingCentral Meetings, it would be to increase the time for the people who use free meetings, to make it unlimited. Another thing would be the to make the RingCentral Meetings application and Glimp app into just one application, so everything would be kept together, and there wouldn't be the need for two applications.

Pros

We really enjoy using the built in gif search in Glip. It is a useful chat program that is easy to use. It helps us organize our conversations by group so that if our website developers are having a discussion about something, it does not get interrupted by the data teams conversation on a different topic. It has a phone app so you can stay connected to the chat group even while on the go, which is useful for after hour and weekend conversations.

Cons

One of the things I do not like about Glip is that the Windows notifications are sometimes delayed and do not come up for a minute or more. It is helpful to be able to see the notifications when I get a new message because I do not always have the tab with Glip open in my browser.

Pros

Easy to use
Screen sharing feature
Reliable

Cons

Issues with screen sharing on one of my devices

Pros

easy to set up conference meeting with multiple users.

Cons

sometimes dropped calls or sudden disconnect. RingCentral down time takes too long for your company to restore service.

Pros

The pros include easy set up. I am trying to figure out more but they really don't come to mind.

Cons

It's clunky. Video drops a lot. It sucks up a lot of bandwidth so having multiple large programs open at once will cause issues. Notifications don't come through. Honestly, there are just better video conferencing programs out there.

Pros

If you have a small, startup business, and you need an easy way to communicate with other team members in one place, Glip can help. It's recent integration with RingCentral is helpful as well.

Cons

Tech challenged employees take longer to acclimate to Glip. When you create teams or conversations, you can't easily remove employees from them. Instead, you need to start new groups and hope no one bumps the old conversation. Has Zapier integration, but could use more hooks to allow communication with other Zaps.

Pros

I love how user-friendly this product is.

Cons

I haven't noticed any features that are missing.

Pros

I don't pay the invoice, I've never needed customer service, and I rarely use video. That being said, I don't think I've ever had a technical issue with RingCentral. It's great for screensharing and conference calls, signal is fantastic. In fact, I downloaded the RingCentral apps for my laptop and iPhone so I can use them remotely. Very convenient!

Cons

The UX is a bit clunky. Sometimes RingCentral creates multiple windows and goes fullscreen, and it takes more than a couple clicks to get things formatted how you want them. Exiting meetings isn't entirely intuitive either. With a few UX edits, I think this tool would be stellar!

Pros

A lot of built in things. Think of it as Slack more oriented business and project management. Calendar, task tracking, collaborative document edition, you name it ... all in one place.

Cons

Could we please have code highlighting or verbatim in the chat? A bit more of support for IT project management would be great!