GoodAccess

Pros

Super easy in use, fast setup and integration, convenient admin panel, high-speed and secure connection, friendly and helpful customer service, reasonable pricing.

Cons

Would be great to have the app for Linux

Pros

1. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly
2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once

Cons

Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app.

Pros

Pricing is very attractive, as a startup we all love the pricing of GoodAccess

Cons

Customer Support and disconnection and reliability issues

Pros

It was less expensive than all the other providers (such as Nord) that we reviewed. The pricing was transparent and once signed up the onboarding of the entire team was simple and quick. The app which controls the VPN is great - very simple but effective and clear.

Cons

A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional.

Alternatives Considered

Reasons for Switching to GoodAccess

Pros

I appreciated GoodAccess for its incredibly easy setup and the cost-effective option of having a single IP for the entire team. This unique feature not only streamlined our operations but also provided an instant security boost for all our employees.

Cons

Overall GoodAccess is fantastic, but it seemed that the OpenVPN client is more stable than the GoodAccess app. This could be a small improvement in the future.

Alternatives Considered

Reasons for Switching to GoodAccess

Pros

GoodAccess has clearly outperformed our previous cloud VPN, demonstrating greater stability and speed. Where our office gateway fell short, GoodAccess has been there with effective solutions. The array of features they offer is impressive, with development progressing at a noticeable pace. Most notably, their support team is remarkably quick, helpful, and courteous, setting a new standard in customer service.

Cons

One area where GoodAccess.com could improve is in their documentation. While the platform is intuitive, more detailed guides and tutorials would enhance the onboarding process for new users.

Alternatives Considered

Reasons for Choosing GoodAccess

Reasons for Switching to GoodAccess

Pros

Provides Static IP VPN
Team membership
Reliable.

Cons

Nothing to say about cons. They can consider reducing the price for long-term users.

Alternatives Considered

Reasons for Choosing GoodAccess

Switched From

Reasons for Switching to GoodAccess

Pros

The easy setup, daily monitoring reviews and support for the different OS. We never worry about network issues like we did before!

Cons

What goes for all VPN providers, you won’t do an easy switch or comparison once you use it.

Alternatives Considered

Reasons for Choosing GoodAccess

Pros

When I tried GoodAccess' dedicated IP, it was easy to set up and worked immediately.

Cons

Pricing is a little high for the limited services I need, but it's the only one that worked.

Alternatives Considered

Reasons for Choosing GoodAccess

Switched From

Reasons for Switching to GoodAccess

Pros

The fixed VPN feature for remote secure access to databases and personal data of customers and clients.

Cons

Nothing, it is the perfect tool for what we need.

Alternatives Considered

Reasons for Switching to GoodAccess

Pros

It works exactly as expected and it is very easy to get team members to use it

Cons

I have not found any flaws and have absolutely nothing to complain about

Alternatives Considered

Reasons for Switching to GoodAccess

Pros

We needed a solution which will give us a single IP Address in our country, which will enable us to whitelist one IP for our employees,I was amazed to find out that the biggest player in this field have limited amount of available dedicated servers and in limited amount regions.Support is near immediate.With good access I got exactly what I needed in this region, good quality, high speed, secure and available

Cons

Our usage of Good access is limited to very few features and we didn't find any Cons worth mentioning yet.

Pros

GoodAccess has been my team's cloud VPN tool for the last two years, and we have been happy with the features. I am the tool admin, and it has been easy to navigate and I have had no issues adding or removing users and updating the settings. [sensitive content hidden]
, our rep, is also quick to respond and helpful whenever we reach out.

Cons

Sometimes my team has issues loading and connecting to the tool, but we have overcome this by rebooting the app or re-downloading.

Pros

We have just moved over to Good Access a few month ago after using a different service for the past 2 years. After a lot of research we have find a solution, which is suitable for a small sized business and covers all the features we'd require. It was very easy to implement Good Access, they have very detailed knowledge base available on their website, which made the roll out much easier. They even had information about the MSI deployment, which I found very useful as that was also something we needed.

Cons

The trial period was not long enough. After the trial finished, certain functionalities broke as they got stuck, when we continued with the basic package, which didn't include the extra features. Needed the help desk to have the stuck premium features removed - this was resolved swiftly though

Pros

Its very easy to use and user friendly.

Cons

I didn't find anything that I didn't like.

Pros

It works for a large team of people connecting to a static IP around the world.

Cons

Interface is a bit dated, but it works great.

Pros

Good Access provides our customers with a secure connection to our server, it is easy to implement and manage

Cons

there is actually nothing I don't like about this VPN

Pros

We can access our intrastructure via VPN through the connectors and gateway.

Cons

Nothing, we use all the features and I have no complaints so far.

Pros

Works flawlessly, near 100% uptime, simple and easy interface and stellar customer service. If you are looking for a stable VPN solution, look no further than GoodAccess

Cons

Nothing comes to mind, it works great!!!

Pros

GoodAccess is easy to administer, with a helpful web-based admin panel for managing users. Users are invited to the service by email and 9 times out of 10 can start using the VPN without any intervention from IT. It's easy for us to manage who has access and we find the service very reliable.

Cons

There's not much we find lacking! However, we would find it helpful to schedule the deactivation of specific users when invited (ie. invite them to have access for 3 months) as well as a native ARM-based application for M1 Apple devices (we're still able to use it on those devices, it just requires a different setup process).

Pros

I use a VPN and static IP for my team. The service allows e to simply invite team members. The installation is very simple and the service is of great performance. No downtime. Simple on/off.
Also, I get clear insights for the usage of my team members.
I used other services before but this is by far the best manageable one.

Cons

Nothing. I have no downside using this software

Pros

Pretty easy to set up, lots of useful guides provided.

Cons

Didn't have any issues with the product.
New version of the product seems simpler to setup on PCs and Apple Macs than the original version we were setup with.

Alternatives Considered

Reasons for Switching to GoodAccess

Pros

It's really easy to set up and assign team members. The user interface makes it very easy to use. We use it as a VPN and restrict access to company resources.

Cons

There's really nothing not to like about it. It does everything I need at a great price.

Pros

I love that its so easy to set up and then manage a team of users with a dedicated IP.

Cons

I haven't encountered any cons yet - but if I do I have confidence that the GoodAccess team will be able to help me out!

Pros

Speedy and stable connection, no disruptions while I'm SSHing into servers.

Cons

Before they rolled out their new native app we had some minor issues, but since then nothing but good news