--- description: Review of Google Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Google Chat | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/4594/team-communication/software) > [Google Chat](/software/186133/google-chat) # Google Chat Canonical: https://www.softwareadvice.co.nz/software/186133/google-chat Page: 1 / 97\ Next: [Next page](https://www.softwareadvice.co.nz/software/186133/google-chat?page=2) > Google Chat is a messaging platform that helps businesses of all sizes establish individual and team communication across the organization. It enables team members to upload, share and collaborate on Google Docs, Sheets, Slides and other files in Google Drive. Google Chat lets businesses configure virtual chat rooms, allowing staff members to streamline task assignment and progress tracking processes. The search functionality lets users access and review previous discussions and shared files. Employees can utilize Google Calendar and Google Meet to schedule and conduct meetings remotely. Additionally, with single sign-on and two-factor authentication methodologies, organizations can ensure secure user experience. Google Chat comes with an application programming interface (API), which lets businesses integrate the system with several third-party applications. Professionals can manage business operations remotely via the Android and iOS applications. The vendor offers support via documentation, live chat and other online measures. > > Verdict: Rated **4.5/5** by 2394 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2394 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Calendar Sync - Collaboration Tools - Conferencing - Data Import/Export - File Sharing - Mobile Access - Progress Tracking - Real-Time Chat - Reminders - Screen Sharing - Search/Filter - Single Sign On - Task Management - Third-Party Integrations - Video Conferencing ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Telegram](https://www.softwareadvice.co.nz/software/146545/telegram) — 4.7/5 (6438 reviews) 3. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24216 reviews) 4. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5316 reviews) 5. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17727 reviews) ## Reviews ### "Simple and convenient messaging for everyday communication" — 5.0/5 > **Portia** | *14 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Google Chat is easy to use and works well with other Google services like Gmail and Google Meet. I like how simple it is to send quick messages, share files and keep conversations organised in spaces and group chats. > > **Cons**: The app can sometimes feel basic compared to other messaging platforms, and notifications may occasionally be delayed or overwhelming in busy group chats. > > Overall, Google Chat has been a convenient tool for communication and collaboration. It’s straightforward, reliable and especially useful for people already using Google Workspace. I like that everything stays connected in one place without needing multiple apps. ----- ### "Google Chat Review" — 5.0/5 > **Whitney** | *24 November 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: I like Google chat because it's an efficient and effective way to communicate with my coworkers. I enjoy the gif and emoji features that it comes with. I also like that I can customize my out-of-office emoji and statement for when I am away. It's very easy to learn how to use the chat system. Google support has been easy to work with when issues have arised. > > **Cons**: The only con that I can come up with, is that you can only upload one document to a chat. So if I'm trying to trouble shoot an issue by sending multiple screenshots via chat, I have to do it one by one instead of attaching all documents. > > I enjoy using google chat. It integrates well with our work email and allows us to communicate quicker versus sending emails or phone calls all the time. It also allows people to throw their personality out there more with the gif/emoji features. ----- ### "Convenient Chatting" — 4.0/5 > **Alexandra** | *2 May 2026* | Chemicals | Recommendation rating: 8.0/10 > > **Pros**: I love the ability to instantly chat with my colleagues within my Gmail. You can create group chats as well. > > **Cons**: Gmail users are sent an email and a Google Chat when there is tagged activity in Google Drive. The double notification can be a little annoying but that’s my only con\! ----- ### "Very Useful" — 5.0/5 > **Verified Reviewer** | *2 August 2026* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: There’s good options for organizations to establish admins— who can and can’t message in the chat. It can be set up to save all conversations, which is very useful for organizations. > > **Cons**: I dislike the double notifications from gmail and google chat. If you have a chat notification, it also shows up in the Gmail app. I like the website versions being merged but not the apps. > > Overall, Google chat is very useful. Being able to access it directly alongside gmail is useful. I like the admin controls. The aesthetic design could be better and the threads are very confusing to use. ----- ### "Reliable Communication Platform for IT Team Coordination" — 5.0/5 > **Emilia** | *19 July 2026* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Google Chat is a simple and efficient tool for maintaining communication between technical teams. I like its seamless integration with Google Workspace, especially Gmail, Calendar, Drive, and Meet. It makes it easy to share troubleshooting updates, exchange files, coordinate schedules, and keep track of team discussions without switching between multiple applications. > > **Cons**: Google Chat could improve its advanced customization and administration features. Managing a large number of conversations and finding older technical discussions can sometimes take extra effort. It also does not offer as many IT focused collaboration features as some dedicated enterprise communication platforms. > > Google Chat has been a dependable tool for coordinating support activities, communicating incidents, and collaborating with internal teams. The learning curve is minimal, and the integration with Google Calendar helps with scheduling maintenance tasks and meetings. Overall, it provides good value for organizations already using Google Workspace, offering reliable communication with a clean and easy to use interface. ----- Page: 1 / 97\ Next: [Next page](https://www.softwareadvice.co.nz/software/186133/google-chat?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/186133/google-chat) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data