--- description: Review of VoIP.ms Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VoIP.ms | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [IVR Software](/directory/1572/ivr-system/software) > [VoIP.ms](/software/185743/voipms) # VoIP.ms Canonical: https://www.softwareadvice.co.nz/software/185743/voipms Page: 1 / 29\ Next: [Next page](https://www.softwareadvice.co.nz/software/185743/voipms?page=2) > VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-free number portability across Canada and United States. Key features include voicemail, call waiting, caller ID, DID forwarding, call recording, music on hold, ring groups and three-way calling. Teams using VoIP.ms can create their own space and communicate with several people in the same conversation through audio conferencing capabilities. The solution enables users to handle high volumes of incoming calls by arranging them in queues, which can be configured to offer optimal customer service. It also offers multiple failover options, call hunting, time conditions and speed dialing. VoIP.ms provides sequencing, which allows businesses to create specific scenarios by combining recordings, DTMF and SMS options. The configurable voice response system helps users create numeric extensions for callers to reach the required parties, which can be managed from a single interface. WIth VoIP.ms, users can also create unique groups according to requirements such as work, family or friends, which can be filtered to be redirected to specific destinations. > > Verdict: Rated **4.8/5** by 698 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 698 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VoIP.ms - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$1.10 - **Pricing model**: Other - **Pricing Details**: VoIP.ms is offered across three pricing plans, outlined below. Pay Per Minute Plans: $0.85/month, per DID number (for US \& Canada) Unlimited Plans: $4.25/month, per DID number (for US \& Canada) Toll Free Plans: $0.99/month, per DID number (for US) $1.25/month, per DID number (for Canada) International outgoing call rates are available based on country. Please contact VoIP.ms for more details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: French - **Available Countries**: Canada ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Call Centre Management - Call Conferencing - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Transfer - Caller ID - Communication Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IVR Software](https://www.softwareadvice.co.nz/directory/1572/ivr-system/software) ## Related Categories - [IVR Software](https://www.softwareadvice.co.nz/directory/1572/ivr-system/software) - [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software) - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) ## Alternatives 1. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews) 2. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (11019 reviews) 3. [Wildix](https://www.softwareadvice.co.nz/software/208756/wildix) — 4.7/5 (209 reviews) 4. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14581 reviews) 5. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (871 reviews) ## Reviews ### "Good but you will have to know how to setup" — 5.0/5 > **Michel** | *19 March 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: Her low cost, leurs bas tarifs et le fait que l'on puisse se créer des sous comptes des extensions, mettre des filtres d'appels. > > **Cons**: The funds are in US $ Some difficulties to setup the telephone interface to use IP. Par contre il y a beaucoup d'aide en français. > > It is all ok for me. Ça va très bien pour moi. J'utilise une interface qui fait le lien entre le IP et l'analogue ----- ### "Best service for the money. They had a Ddos attack but they kept customers informed." — 4.0/5 > **Chad** | *24 August 2023* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Great customer service. Chat and phone available when needed. Always able to resolve situations quickly, even if it's difficult to our specific solution. > > **Cons**: It's very setup-driven. You need to know exactly how you want your system set up. I don't know of another way to make it simpler but setup is somewhat tedious. > > Overall, I would use them again if given the opportunity. ----- ### "Best VOIP Provider Out There" — 5.0/5 > **David** | *22 August 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The web interface is powerful and makes it easy to set up what I want to set up. The voice quality is excellent, and I never have a connection problem. I also love the automatic voicemail call transcription feature. > > **Cons**: About a year ago there was a DOS attack on the system that caused an interruption in service. Voip.ms upgraded its routing and dealt with the problem. > > Set voicemail message to change from open to closed. Create transcription for voice mails. ----- ### "Voip.MS" — 4.0/5 > **Chris** | *22 August 2023* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: We have found Voip.MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment. Their platform has consistently proven to be both reliable and efficient, thereby enhancing our communication processes. > > **Cons**: We experienced a prolonged service interruption spanning multiple days. This unforeseen downtime had significant repercussions, impacting our operations and causing considerable inconvenience. ----- ### "So Glad We Found This Telephony Solution\!" — 5.0/5 > **Alexander** | *22 August 2023* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: VoIp.MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before. It has been very gratifying to see that even when the system was maliciously attacked, VoIP.MS responded quickly, professionally and effectively. I can't praise this service highly enough. > > **Cons**: As a non-techie responsible for purchasing and setting up the system, it was intimidating to start. I needed an experienced tech to hold my hand, but I would urge anyone concerned about cost-effective business communications to read the wiki and tutorial helps and give it a try. > > While telephony is imperative to our operation, we don't have the volume that makes our VoIP.MS cost even a significant fraction of what other providers were charging for similar services. LOVE IT. ----- Page: 1 / 29\ Next: [Next page](https://www.softwareadvice.co.nz/software/185743/voipms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/185743/voipms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data