---
description: Review of Regroup Mass Notification Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Regroup Mass Notification | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Regroup Mass Notification

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> Regroup is a mass notification solution that helps businesses in education, healthcare, hospitality and other industries send and receive alerts via multiple communication channels. The GeoFence messaging functionality enables users to deliver location-based emergency alerts via text messaging, digital signage, public address systems and social media. &#10;&#10;&#10;Regroup lets witnesses or bystanders send anonymous text messages to provide live incident reports. Administrators can create and send interactive polls to gain visibility into employee safety, volunteer activities and resource availability. Additionally, users can establish daily communications, track appointments or deadlines and follow-up meetings on a centralized platform.&#10;&#10;&#10;Regroup comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. It also provides iOS and Android mobile applications to establish two-way communication remotely. Pricing is available on request and support is extended via documentation, phone, and other measures.
> 
> Verdict: Rated **4.5/5** by 68 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 68 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Regroup Mass Notification
- **Location**: San Francisco, US
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Yearly Contract. Contact Regroup Mass Notification for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Canada, United States

## Features

- "What If" Scenarios
- API
- Action Management
- Alerts/Notifications
- Audit Trail
- Business Continuity Exercising
- Campus Notifications
- Communication Management
- Communications Management
- Compliance Management
- Contact Management
- Crisis Management
- Customisable Templates
- Dashboard
- Disaster Recovery
- Email Alerts
- Emergency Notification
- Event Triggered Actions
- Incident Management
- Incident Reporting

## Integrations (11 total)

- Aeries SIS
- Blackboard
- Canvas
- Ellucian
- Jenzabar One
- Meta for Business
- Microsoft Teams
- Oracle PeopleSoft
- PowerSchool Unified Classroom
- SARS Anywhere
- Twitter/X

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Safety Management Software](https://www.softwareadvice.co.nz/directory/4699/safety-management/software)

## Related Categories

- [Safety Management Software](https://www.softwareadvice.co.nz/directory/4699/safety-management/software)
- [Business Continuity Software](https://www.softwareadvice.co.nz/directory/4137/business-continuity/software)
- [Incident Management Software](https://www.softwareadvice.co.nz/directory/4577/incident-management/software)
- [Emergency Notification Software](https://www.softwareadvice.co.nz/directory/4576/emergency-notification/software)
- [Threat Intelligence Platforms](https://www.softwareadvice.co.nz/directory/3995/threat-intelligence/software)

## Alternatives

1. [Freshservice](https://www.softwareadvice.co.nz/software/436317/freshservice) — 4.6/5 (791 reviews)
2. [Mitti (by SafetyCulture)](https://www.softwareadvice.co.nz/software/113670/iauditor) — 4.6/5 (355 reviews)
3. [ilert](https://www.softwareadvice.co.nz/software/214489/ilert) — 4.7/5 (65 reviews)
4. [Pirani](https://www.softwareadvice.co.nz/software/122791/pirani-riskment-suite) — 4.5/5 (217 reviews)
5. [JIRA Service Management](https://www.softwareadvice.co.nz/software/116349/jira-service-management) — 4.5/5 (773 reviews)

## Reviews

### "Regroup helps keep our staff safe" — 5.0/5

> **Melodie** | *22 November 2021* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: Regroup is easy to access, and a quick and easy way to alert staff when an incident is happening and to use safety protocols to enter or leave the building.
> 
> **Cons**: The fact that new users have to create an account on the computer before being able to log into the mobile app, it would be more convenient to be able to do it all from the mobile app.
> 
> In addition to using Regroup to alert staff when there is an incident requiring the use of safety protocols, we use Regroup as a way for our staff to alert their teams when they are going out and returning from the field. This is a very helpful, especially when staff are not returning to the office after being in the field.

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### "Regroup -- Useful for mass communication" — 4.0/5

> **Kyne** | *17 March 2021* | Higher Education | Recommendation rating: 7.0/10
> 
> **Pros**: The ability to manually upload groups that you can pull from datasets.&#10;&#10;Prepopulating groups allows for quick emergency notification generation.&#10;&#10;The texting and opt out ability for students is pretty painless.&#10;&#10;Configuring users for admin level access easy and quick.&#10;&#10;Training is easy and quick.&#10;&#10;Support is there.&#10;&#10;The texting add on /texting carrier is pretty painless to use. There doesn't seem to be an issue using them as a texting aggregate.&#10;&#10;Best cost from others at the moment, both in text and user count.
> 
> **Cons**: Groups can be overwritten by anyone with admin level access.&#10;&#10;Count of members in the group reflect existing contact information/contact information doesn't always accurately reflect the manual load.&#10;&#10;Shared opt out-- if individuals belong to multiple bodies using regroup, opting out of one opts out of the entire regroup platform.&#10;&#10;Support is not very effective -- long response times.&#10;&#10;Inability to understand higher level technical questions (importing custom fields).&#10;&#10;The largest drawback is the inability to mail merge, which cripples the software for customization. There supposedly an update that was scheduled to include this feature, but we had to migrate to a different mass communication system for mail merge.
> 
> Check if your institution needs mail merge right away. From my recollection- the mail merge (importing custom fields within a csv) did not exist when we were using it.

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### "Easy to use" — 3.0/5

> **Ann** | *14 August 2019* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: Intuitive interface and message analytics; able to access and export data.&#10;Our enterprise team was able to automate daily updates to contact lists.
> 
> **Cons**: Speed/dependability has been an issue; messages don't always get through in a timely fashion. Have experienced recurring glitches (failures) in attempting to schedule messages in advance.&#10;&#10;Had to pay extra for mobile functionality.

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### "Regroup gives us just what we need" — 5.0/5

> **Michael** | *19 July 2024* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to highly customize contact groups makes the platform extremely versatile. The system is extremely easy to use. Messages can be sent out quickly in emergency situations from a computer, phone, or tablet. Excellent customer service ensures we always have a real person to call if there are issues or questions.
> 
> **Cons**: User management can sometimes be a challenge. Trying to upload large groups through CSV files takes some work to understand. Managing user profiles within groups and within the system as a whole can sometime get confusing as well.
> 
> We have had an extremely positive experience with Regroup. Besides the software and hardware giving us exactly what we need, the customer service has been top notch. We frequently communicate with out representative. When there is a staffing change they proactively reach out to ensure we know who the new contact is.

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### "Easy to deploy, web based\!" — 4.0/5

> **Alissa** | *25 June 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The software is web-based. No more VPN\!
> 
> **Cons**: Emails can often be rejected as spam; default voice cannot be changed or slowed down.
> 
> We needed a mass notification software and chose Regroup for its user friendliness and web based platform. We are happy with the product and training is a snap. No frills, just the necessities. We love the ability to record a message, and we really love the URL feature which allows the recipient to read a text message on their phone and after 160 characters , provides a custom URL. The recipient can read the message in its entirety on the web. Very easy to implement. Very friendly tech and sales staff.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/184291/regroup)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cafm/regroup-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/184291/regroup> |
| en-GB | <https://www.softwareadvice.co.uk/software/184291/regroup> |
| en-IE | <https://www.softwareadvice.ie/software/184291/regroup> |
| en-NZ | <https://www.softwareadvice.co.nz/software/184291/regroup> |

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