--- description: Review of Diligent Community Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Diligent Community | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Meeting Software](/directory/4303/meetings/software) > [Diligent Community](/software/183526/community) # Diligent Community Canonical: https://www.softwareadvice.co.nz/software/183526/community > Diligent Community is a cloud-based solution, which assists public education and local government organizations with agenda and meeting management. Key features include collaboration, document storage, status tracking, notifications, and engagement tracking. The Diligent Community platform enables administrators to create meetings schedules, send calendar invites to participants, promote collaboration between participants and publish the meeting materials and minutes. It enables clerks, council members and city managers to create agenda for board meetings, attach relevant files or documents and provide remote access to members who are physically not present in meetings. Diligent Community helps school administrators and superintendents share and edit meeting details with collaborators and address issues or red flags, digitizing governance across institutions. It comes with mobile applications for Android and iOS stores. Pricing is available on request and support is provided via phone and documentation. > > Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Diligent - **Location**: New York, US - **Founded**: 1998 ## Commercial Context - **Pricing Details**: Contact Diligent for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: American Samoa, Australia, Brazil, Canada, China, Cook Islands, Fiji, French Polynesia, Germany, Guam, India, Japan, Kiribati, Marshall Islands, Mexico, Micronesia, Nauru, New Caledonia, New Zealand, Norfolk Island and 11 more ## Features - Access Controls/Permissions - Action Item Tracking - Agenda Management - Attendee Management - Collaboration Tools - Customisable Branding - Document Management - Event Calendar - File Sharing - File Transfer - HD Audio/Video - Lock Meetings - Meeting Management - Meeting Notes - Meeting Preparation Tools - Mobile Access - Presentation Streaming - Recording - Reminders - Scheduling ## Integrations (2 total) - BoxCast - YouTube ## Support Options - Phone Support ## Category - [Meeting Software](https://www.softwareadvice.co.nz/directory/4303/meetings/software) ## Related Categories - [Meeting Software](https://www.softwareadvice.co.nz/directory/4303/meetings/software) - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) - [School Administration Software](https://www.softwareadvice.co.nz/directory/4685/school-management/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (10941 reviews) 2. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14528 reviews) 3. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17484 reviews) 4. [Google Meet](https://www.softwareadvice.co.nz/software/185290/google-meet) — 4.5/5 (12079 reviews) 5. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews) ## Reviews ### "Transparent and Efficient Board Management with Diligent Community" — 5.0/5 > **Sha** | *7 July 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Diligent allows my school district to comply with Sunshine Law requirements to post the agenda topics and helps to promote community engagement. I appreciate the fact that everything—agendas, meeting minutes, policies, calendar are stored in one secure, and searchable location. > > **Cons**: Diligent Community is a web-based board portal where board members and others with privileges can access meeting materials, agendas, and notes. However, I find that the public-facing search tool can be difficult to use and does not always deliver intuitive results. I find it difficult to search for older meeting materials and I believe that this is one of the product's biggest weaknesses. > > My overall experience with Diligent Community has been largely positive. The platform provides a centralized, secure space for managing board agendas, minutes, and public documents, which has significantly streamlined our governance processes. I particularly appreciate the user-friendly interface for building agendas and the ability to share materials with the public in real time, which supports transparency and compliance with Sunshine Laws. That said, there is a bit of a learning curve, especially for new or less tech-savvy users, and setting permissions can sometimes feel overly complex. A few technical glitches have occurred—usually during updates or when accessing video content—but they were typically resolved quickly. Despite these minor challenges, Diligent Community has improved collaboration among board members and staff, and made it easier to keep the community informed and engaged. It’s a strong tool for any organization looking to modernize its board operations. ----- ### "Give Community a try, you won't be sorry\!" — 5.0/5 > **Autumn** | *2 July 2025* | Libraries | Recommendation rating: 9.0/10 > > **Pros**: Community makes the entire Board meeting process simple and eco friendly\! It has everything we need in one place and helps us deliver high quality Board meetings. > > **Cons**: There's nothing I don't like about Community. Every now and again there are minor technical issues, just like every other site, but it consistently works well for what we need. > > Diligent Community has been a great experience. Moving from BoardDocs was an easy process, and customer service has always been super fast and helpful. ----- ### "Served Its' Purpose" — 3.0/5 > **Audrey** | *2 July 2025* | Higher Education | Recommendation rating: 7.0/10 > > **Pros**: I like the Diligent Community offers efficient customer support in a timely manner, and that customer support was always willing to assist. > > **Cons**: I found operational bugs and functional inconsistencies with the program to be very inconvenient at times. > > Overall, it has served its purpose. I am looking forward to transitioning to the new platform soon and having a more positive and reliable experience. ----- ### "Diligent Community streamlined our board engagement, reducing prep time." — 4.0/5 > **Anna** | *22 September 2025* | Industrial Automation | Recommendation rating: 8.0/10 > > **Pros**: It is amazing that we can now handle our investor relations communications under a single secure portal. It has made the process of sharing sensitive information and monitoring of engagement very efficient. The audit trail of all document revisions also seems to me very reassuring to our compliance requirements. > > **Cons**: The user interface, although operational, is somehow outdated to more recent platforms. What I have also realized is that sometimes searching very specific and older documents is a lengthy process. More intuitive methods of classifying and labeling archived materials would be marvelous. > > Our company was grappling with a stable and reliable system on how to deliver and accept vital regulatory changes within our international offices. Diligent Community has provided us with a centralized system that is auditable on this, and all important information is received and verified in time, which substantially minimizes our compliance risk. ----- ### "Agenda and Minutes Fan" — 5.0/5 > **Jerrica** | *30 June 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: I love how user friendly the software is on its own. I enjoy how easy and quick it is to get help from IT. > > **Cons**: That I am unable to change the line spacing for the posted agendas and/or minutes. It seems to just make the documents appear a lot longer. > > Our experience has been great. The city, council, boards, and residents have commented on how more open it is to the public. Streamlined internal processes. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/183526/community) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data