--- description: Review of Cloud Softphone Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cloud Softphone | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/852/online-meeting/software) > [Cloud Softphone](/software/181972/acrobits) # Cloud Softphone Canonical: https://www.softwareadvice.co.nz/software/181972/acrobits Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/181972/acrobits?page=2) > Acrobits is a cloud-based softphone solution, which helps small to large businesses configure, develop and deploy communications applications in real time. Key features include QR code scanning, customizable branding, push notifications, web callback and analytics. The solution enables employees to set up call forwarding to phones for the unavailable hours and transfer or receive files from multiple sources. Acrobits helps users upload contact details from phones, detect web phone numbers and send text messages to customers. With its VoWiFi feature, agents can initiate encrypted voice and video calls over a wireless connection. Acrobits offers API-based integration, which helps developers modify the existing system with IP telephony functionalities. It comes with a mobile application for iOS and Android. The solution is available on a monthly subscription and support is provided via email and documentation. > > Verdict: Rated **4.7/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 10 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Acrobits - **Location**: Praha, Czechia - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Acrobits Cloud Softphone offers a free trial of 15 days, after which the software is available across 5 pricing tiers, as outlined below: Full Featured: $69 per month Outgoing Only: $144 per month White Label: $549 per month Enterprise: $479 per month High Security: $719 per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Audio/Video Messaging - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Transfer - Caller ID - Caller Profiles - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conferencing - Contact Management - Customisable Branding - Employee Directory ## Integrations (1 total) - Ivanti Neurons for MDM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) ## Related Categories - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) - [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software) - [Softphone Software](https://www.softwareadvice.co.nz/directory/1706/best-softphones/software) - [Internal Communication Software](https://www.softwareadvice.co.nz/directory/4370/employee-communication-tools/software) ## Alternatives 1. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 2. [CTM](https://www.softwareadvice.co.nz/software/112191/calltrackingmetrics) — 4.7/5 (158 reviews) 3. [Ringotel](https://www.softwareadvice.co.nz/software/492947/Ringotel) — 5.0/5 (14 reviews) 4. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1203 reviews) 5. [Bria](https://www.softwareadvice.co.nz/software/101636/xlite) — 4.3/5 (106 reviews) ## Reviews ### "Happy customer :)" — 5.0/5 > **Jeff** | *30 December 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Has SMS integrated into it. Much easier to add and remove users than other softphones. Super user friendly and customizable. > > **Cons**: Can't program multiple extensions to one softphone user just yet but supposedly they will be adding that feature in early to mid 2025. > > So far so good. Very happy we switched from Bria Enterprise. ----- ### "Everfast and Cloud Softphone" — 5.0/5 > **Mike** | *18 December 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Ease of use for Authentication. No common identity to verify or email to submit, just phone number and password. The ability to choose the option we need and have the flexibility to expand quickly and easily. > > **Cons**: The installation errors are too vague. If the password is not correct the error is "error downloading", it's not a software installation issue it's an authentication issue. > > Very good. We were able to design the app with the same color scheme as our Metaswitch Commportal, makes for a better user experience. ----- ### "Seamless Deployment and Excellent Voice Quality." — 5.0/5 > **Alvar** | *4 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Cloud Softphone is an excellent white-label solution for our virtual PBX clients. The QR code provisioning makes deployment seamless, effectively eliminating manual configuration errors during onboarding. We appreciate the balance of robust functionality with a simple, intuitive interface optimized for voice calls. Additionally, their support team is highly responsive and solution-oriented, ensuring any technical needs are addressed promptly. It is a reliable platform that significantly enhances our overall service offering. > > **Cons**: The primary drawback we found is that the pricing is quite high for a full branded app. For a business offering virtual PBX services, the investment required for white-labeling can be tough to justify, especially when working with smaller client numbers. Beyond the initial setup, we found that several features we expected to be included are actually extra paid add-ons. This increases the total cost of ownership significantly over time. We believe the value would be much better if more features were bundled together. > > Our experience with Cloud Softphone has been overwhelmingly positive. As a provider, the ability to offer a fully customized, white-label app to our virtual PBX customers adds significant value to our brand. The QR code provisioning is a game-changer; it has drastically reduced the time we spend on technical support for manual configurations. While the pricing for a fully branded app is on the higher side, the reliability, ease of deployment, and simple user interface make it a worthwhile investment for any professional VoIP service. ----- ### "Softphone Review" — 3.0/5 > **JOY** | *1 March 2021* | Consumer Services | Recommendation rating: 4.0/10 > > **Pros**: I liked you could choose to place it in the background or pin it upfront so no matter what you were working on you could always see the softphone window > > **Cons**: I didnt like that we still had to use hard phones with this software-seems it wasn't a standalone product ----- ### "The best mobile app" — 5.0/5 > **Alex** | *13 August 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support. > > **Cons**: I honestly don’t have any cons or issues. > > My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/181972/acrobits?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/181972/acrobits) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data