--- description: Review of Fieldcode Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fieldcode | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Field Service Mobile Apps Software](/directory/1875/mobile-app/software) > [Fieldcode](/software/181264/fieldcode) # Fieldcode Canonical: https://www.softwareadvice.co.nz/software/181264/fieldcode Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/181264/fieldcode?page=2) > Fieldcode is an AI-powered Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode is designed for organizations that run their own engineers, subcontractors, and service partners and need to manage them as one workforce. Fieldcode is suited to service operations where scheduling decisions need to account for more than technician availability. Skills, location, priority, SLA commitments, required parts, customer requirements, and different types of service resources can all influence who should handle a job and when. The platform uses automation and AI-powered service actions to support field service workflows. AI can help summarize, translate, structure, and extract service information, while Zero-Touch Dispatch automates routine scheduling and dispatching based on operational requirements. Instead of dispatchers manually assigning every ticket, suitable work can move through the service process automatically while teams retain control of exceptions that require human decisions. One Workforce brings own engineers, subcontractors, and service partners into one planning environment and SLA view. This helps service providers coordinate internal and partner resources without separating them into disconnected planning processes. SLA + Parts Logistics connects service commitments with field execution. SLA monitoring and escalations help teams identify service risks, while parts logistics and PUDO coordination help synchronize required spare parts with technician visits. For IT service providers, Fieldcode supports break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. For Telecom service providers, use cases include FTTH/FTTx, CPE, network maintenance, fault restoration, and other distributed field activities. Additional capabilities include AI-supported route optimization, guided mobile workflows with offline functionality, customer self-service, asset and inventory management, Voice AI, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems through APIs and integrations. Built on 25+ years of field service experience, Fieldcode is developed, hosted, and supported in Europe. Onboarding, training, and ongoing support are available to help organizations implement and operate the platform. > > Verdict: Rated **5.0/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 24 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Fieldcode - **Location**: Nuremberg, Germany - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Fieldcode offers flexible pricing for different service operation sizes and levels of automation, with three user-based plans and a pay-per-event option. Start – €25 per user/month Essential field service management features for smaller teams, including manual ticket creation or file upload, route optimization and scheduling, skill-based technician assignment, customer self-service, mobile app task handling and reporting, parts pickup scheduling, onboarding, and ongoing support. Business – €45 per user/month Includes all Start features plus automated ticket creation through APIs and workflows, unlimited dispatch groups, custom workflows, automated ticket-based communication, tailored reporting, parts tracking and returns, and customizable permission-based roles. Enterprise – €65 per user/month Includes all Business features plus schedule-based ticket creation, fully automated dispatching, extended workflow capabilities, extensive customization, advanced partner cooperation, and advanced SLA management. Pay-per-event pricing is also available for organizations with seasonal demand, lower service volumes, or those that prefer to avoid fixed subscription or user-based fees. Pricing is based on the number of interventions processed, using a flat fee per intervention. Fieldcode offers a 90-day free trial. Additional services and packages can be added to the plans, including AI Voice Agent integration, individual training plans, and extended service and support. Detailed plan features and availability may vary by plan. Visit the Fieldcode pricing page for the latest pricing and complete feature comparison. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Greek, Italian, Polish, Russian, Spanish - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Budgeting/Forecasting - CRM - Calendar Management - Calendar Sync - Client Portal - Compliance Management - Contact Database - Contract/License Management - Contractor Management - Customer Database ## Integrations (16 total) - Agentforce - Amdocs CES - Cloudera Enterprise - Dynamics 365 Business Central - Ericsson Network Manager - Field Nation - Freshservice - Infor CloudSuites (M3) - JIRA Service Management - QuickBooks Online - SAP Cloud ERP - SAP S/4HANA Cloud - ServiceNow IT Service Management - SlashNext Mobile - Zoho CRM ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) ## Related Categories - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) - [Service Dispatch Software](https://www.softwareadvice.co.nz/directory/411/service-dispatch/software) - [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software) - [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software) - [Route Planning Software](https://www.softwareadvice.co.nz/directory/1917/route-planning/software) ## Alternatives 1. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (500 reviews) 2. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1487 reviews) 3. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5317 reviews) 4. [Skimmer](https://www.softwareadvice.co.nz/software/89281/skimmer) — 4.9/5 (232 reviews) 5. [Fieldd](https://www.softwareadvice.co.nz/software/101498/fieldd) — 5.0/5 (145 reviews) ## Reviews ### "Wholeheartedly recommend" — 5.0/5 > **Carlos** | *2 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I've been very impressed with Fieldcode. It's lightweight, responsive and easy to navigate, making it simple for users to get up and running quickly. The interface is intuitive and doesn't require extensive training. Fieldcode provides excellent capabilities for managing, monitoring and also automating field service operations. In my view, the combination of simplicity and functionality makes it a valuable tool for any service organization. > > **Cons**: Currently I can't think of anything negative. Maybe some more details on the knowledge base about all the ticket filtering possibilities but I'm really nit-picking here. ----- ### "Fieldcode makes scheduling easier and cuts down mistakes." — 5.0/5 > **Stefan** | *23 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I like how Fieldcode organizes jobs and assigns them to the right people without us needing to double-check everything. It’s clear and keeps things moving. > > **Cons**: It’s great that we can customize it to fit our needs, but it takes time to learn how to do it properly. > > We can now schedule more jobs in a day without running into overlapping tasks or missing details. It saves us time and frustration. ----- ### "Managing IT field service delivery is much easier" — 5.0/5 > **Jason** | *17 June 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Fieldcode helps us manage large volumes of IT field service tickets with much less manual coordination. Automated dispatching, technician scheduling, and SLA visibly make it easier to known what is happening during service delivery and respond quickly when priorities change. > > **Cons**: It helps to have your service workflow and use cases clearly defined before implementation. Once that foundation is in place the platform works well. ----- ### "Great company and values\!" — 5.0/5 > **Stephanos** | *22 April 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The software is unique, the people are motivated and management are experts in what they do\! Definitely recommended to anyone. > > **Cons**: Certain functionalities take time to design, build, and deploy into the live environment; however, the Fieldcode support team remains consistently accessible and ready to assist at any stage. ----- ### "Better visibility across service processes" — 5.0/5 > **Chris** | *4 September 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Fieldcode gives us a clear way to manage and follow service processes across different teams and operations. Having tickets, workflows, status information, and field service activities connected in one system makes it easier to see what is happening and keep processes consistent. > > **Cons**: Fieldcode covers many different service processes, so not every function is relevant to my day-to-day work. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/181264/fieldcode?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/181264/fieldcode) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data