Sprout

Pros

The Sprout service appeared later than most of the social networking services on this list. Nevertheless, Sprout Social is firmly ranked among the best. For example, it’s great that you can create a schedule for sending messages (a great feature for everyone who works a lot with social networks). You can track and measure trend metrics in real time. This will help you find new topics of interest to your readers.
Sprout has a knowledge base with a selection of frequently asked questions and video tutorials with which you can unleash the full potential of this service.
There is also an online chat, which can be found in the settings (gear icon) if you are authorized.
Finally, technical support can be contacted by email. In addition, you can call - the American number is listed at the bottom of the site.

-Email Support
-You can call
-Live chat
-Knowledge base
-Video Guides

Also, one more bonus, within 30 days you can work with any tariff for free - you don’t even have to indicate your payment card details when registering! This is ideal for anyone who is serious about their security or just afraid that they will forget to cancel their subscription after 30 days.

Cons

If you are planning to start the working week with bulk message downloads, Sprout will greatly disappoint you: you can add only one message at a time.
If you intend to use the service as a tool for managing accounts on social networks, then the prices will seem quite high to you. However, companies and more advanced users will be able to access a number of rare functions - for example, the ability to track specific keywords, locations and profiles, as well as the CRM function, which will allow you to better know customers.

Pros

I really like how it automatically gives you competitive analysis reports.

Cons

I don’t love the cost but I think it is reasonable for the features.

Alternatives Considered

Reasons for Choosing Sprout

Switched From

Reasons for Switching to Sprout

Pros

Ease of use and clear to track and share information.

Cons

Not as visually impressive as some other applications.

Pros

Sprout Social is my favorite social media software because it goes in depth with analytics, you can customize your social posts, you can easily organize your campaigns, and it allows you to really dig into your audiences.

Cons

Like I mentioned, there is a lot of custom options within Sprout Social, therefore, it can be a little overwhelming to learn the software. There are many moving parts with the analytics dashboard, so having previous analytics experience is important.

Pros

I love the Sprout software - it has multi-purposes, is easy to use, and a necessary part of our marketing team to do our job.

Cons

I wish Sprout offered more analytical data for us to dive into.

Alternatives Considered

Reasons for Switching to Sprout

Pros

The software has focused on the Philippine HR Market. The software is also easy to use and can be customized to fit the specific needs of the company.

Cons

The system has limited capacity in the processes outside the Philippine market which makes this not an ideal solution for multi national companies that has operations in multiple countries.

Pros

We have always valued the feedback we receive from our customers, but we’ve never had a solid method of gathering and analyzing that information. Sprout helped us on that front and in turn we felt a better connection to our customers.

Cons

I wish there was the ability to offer greater customization or integration with some of our legacy databases.

Alternatives Considered

Reasons for Switching to Sprout

Pros

I appreciate that this app allows you to view attendance logs, check your pay stubs, and clock in and out at any time. It also provides paperless storage for personnel profiles and reports.

Cons

Login issues occur on sometimes, but they are minor. The software continues to function properly and serves its intended purpose.

Pros

The ease of use of the platform was awesome, and it allowed for diverse campaigns.

Cons

We often did not receive the campaigns that we sent and through several campaigns we tried to see if our customers were actually getting the messages by offering free retail-sized products and never got any traction. We also never saw any enhanced traffic after campaigns in store or online. This is something we see often with our email campaigns which are handled through a different platform.

Pros

Sprout is intuitive and easy to use, that is important for me and for the other people who use it in the work team, it is very easy to track each activity that is carried out, it is also interesting to see the activity and follow what they do the other people. It is a good help in my work, it is easy to use from the computer or from the mobile application so I can always be using Sprout efficiently and easily from wherever I am.

Cons

Certainly although it does not represent major problems, sometimes the mobile application presents some errors but nothing to worry about since they always solve the problems, customer service should implement other languages to be able to solve and answer our questions. However it is an application and website Very interesting and good that I am always using it every day.

Pros

What I like most about it is that I can log in to my work using just a mobile phone.

Cons

What I like least about it is that I have to refresh the app to see if I logged in properly.

Pros

The interface of the software is simple and easy to use. It has also nice UI experience because the feed is cohesive in design.

Cons

The software lacks some self-employee services like editing your profile on your own. You need to request the changes to the HR.

Pros

We manage a high volume of small business accounts, and so we divide our clients up by vertical and post a lot of the same content to multiple pages at once. Sprout allows us to create groups, which can include many different clients, allowing us to streamline this process. We have been able to drive up margins significantly with this feature.

Cons

Instagram frequently becomes disconnected (which is likely due to Instagram, not Sprout), but the notification emails from Sprout do not contain the account name, so you have to check all the accounts. As we have upwards of 500 accounts, this is frustrating.

Pros

This software has been an amazing tool to connect with coworkers in healthy ways, by sharing recipes, workouts, photos. You can create events or groups based on certain interests. Paleo, running, yoga, water.
Best of all if we keep up to date with our health tracking we have the opportunity to make some extra cash!

Cons

It would be a lot easier when tracking activities to be able to use the tab button to enter times/units of measure instead of having to use the mouse and click on each entry.

Pros

Being able to share your accomplishments very easily with others by posting on the home page and being able to see everyone else's achievements! It is a great motivational way to get ideas on how to stay moving, along with other great tips on establishing an overall wellness lifestyle.

Cons

The navigation of the overall software. There seems to be a lot of everything in one page and my eyes keep going back and forth to figure out where I need to go. It is also hard to track and see my previous submissions. Would suggest a more simple, cleaner home page with more sub tabs to navigate more easily.

Pros

Sprout has a mobile application that can connect to your wearable
Sprout allows you to track your wellness information from multiple areas (online & mobile)
Sprout allows you to create groups and challenge fellow team members to achieve certain goals.

Cons

Even though Sprout provides a mobile application, there are areas where the application can be improved on to better the experience for on-the-go users.

Pros

I like the group interaction and accountability. It helped keep me motivated and actually join the gym without feeling like all of my Facebook friends were creeping on me. My water intake for example, has increased daily just by keeping track and holding myself accountable. I love the inspirational quotes that are shared. My quote is “one day, or day 1. You decide”

Cons

When my company posts a challenge, it is not easy for me to figure out how to join and participate or make a group to join the challenge. I wish that this feature was more user friendly.

Pros

I like the goal tracking for passive activity like steps and movement.

Cons

There aren't enough specific sports options - it would be better to have common sports like softball and baseball to specify your personal log.

Pros

How easy it is to use, it automatically tracks my activity from my apple watch and uploads it to sprout. Its very easy to log activities manually as well.

Cons

I haven't had any gripes with the software thus far.

Pros

I love Sprout. This customizable, easy to use wellness platform is the best on the market. Connect with coworkers with a built-in social feed. Recognize the hard work of your teammates by liking and commenting on 50+ activities. Dont see something on there to track? Reach out to the Sprout team and they will add an activity to make the platform appeal to almost every (now that's service)

Cons

Can be a bit laggy at times! Post that are the most recently active are put at the top of the social feed so you may miss an important post if nobody has liked or commented on it!

Pros

The software application provides employers with the ability to select a wide variety of healthy activities and behaviors to which point allocations can be awarded. By having the behaviors prelisted and the corresponding Wellness Program points shown, participants have access to easily inputting their activities in order to capture their respective points towards earning a Wellness Program incentive.

The leaderboard for employee point totals also provides a strong reminder to participants as to how you are faring comparing to other participants in the program.

Cons

There is very little not to like about the convenience of Wellness Program point tracking that Sprout provides. Could too many automated reminders be a problem? If so, there are ways to limit the number of automated reminders that participants receive.

Sprout is a very well-conceived and implemented Wellness Program tracking application.

Pros

I think that it is easy to log your activities.

Cons

I think the app does not refresh notifications which requires manual refresh each time but that is not bad.

Pros

It is simple and clean. The challenges and leaderboards seem to work to push people to do more activity.

Cons

I can't figure out where to go for online help on using the website, or where to report an issue.
So, I'm using this survey to report an issue.
I have Strava connected to Sprout to log my bike rides. However, I notice that Sprout is giving me credit both for the Ride Time and the Elapsed Time for the same bike ride. Seems like I'm getting double-points. I ride frequently, so there's no question I would be surpassing the goals for Bronze, Silver, Gold anyways, but, where it is more noticeable is on the Leaderboards.... it makes me look like a real champ, but it's not fair to others. I looked around the Sprout Website, logged in, and couldn't find any help forums to read through to see if others had this, or how to fix, and couldn't find any way to send a message to Support for it. Maybe I just didn't come across it, but other sites I've dealt with (like Strava) it's very obvious where to go on the site for Help and Support, but I found very little in Sprout.

Pros

Automatically tracks activities
Multiple activities tracked
I was able to set up quickly and only have to go back to add any missing sessions if I forgot my tracker

Cons

Using fitbit tracks steps as movement and not walking

Pros

Navigation is very easy between features

Cons

Not able to easily see history or add to historical items you track.
I can’t easily identify where to engage support though, not that it’s needed much though.

Pros

Love the ability to set goals and keep in contact with team members.

Cons

Nothing at the moment! Great way to judge health of teams.

Pros

We use this everyday for our attendance tracker and I personally find it reliable. In Sprout you can see your personal attendance, if theres any conflict or missing logs you can file it right away. You can see your avail leaves and file your leave if needed. And you can see and access your payslip, all paid hours and deductions are accessible as well. Its a great amazing specially if you want to monitor your attendance daily. Its helpful and friendly user plus you’ll get a tutorial video on how to use it. Amazing right? This is a recommendable software!

Cons

Sometimes theres a bug or something when filling a schedule so I cant file at all but it will just take few minutes then you can just file again. Hope that it will not be a problem specially for cut off thingy’s

Pros

...still waiting to see what I like most...

Cons

1. First, the app will not work when I try to open it on my phone. Maybe the 3rd time is the charm, maybe not! Soon, I will uninstall it from my phone as it is taking up precious space.
2. Somehow I got logged out of the website and now it wants me to answer questions all over again! If that information needs updated, I'll do it - when I feel the need! Not every time I get logged out. Now, I cannot log into my account until I go through your little preview of Health Survey Results.
3. I cannot update activities easily. If I need to update something, I have to delete them then go back and add them again. I can see them on two different screens but they both do different things and neither one is efficient.
4. I cannot narrow anything down by date. I have to look at everything by "downloading" the entire month to see what I did or didn't enter yet.
5. I feel the only reason people post their pictures of healthy eating and active lifestyle is for personal attention. One should not have to post that sort of thing in order to get "approval" from their peers. If they do, then they need professional help. If someone wants to document their lives for all to see that is one thing, but not force others to look at it or post it. Why would I want to tell the entire Sprout community what I am doing/eating/feeling at every moment of my day? They don't need to know. They need to focus on themselves and better themselves. I have enough drama in my life on

Pros

You can actually use this to track your own hours. As an employee in a company who uses sprout for HR solutions I think it is much effective to see your attendance and it is already all in one since your leaves can be requested there and there is so much more to offer such as the payslips, schedule adjustments and more!

Cons

Well, since I used it in schedule adjustment before it almost did not worked out for me since I had an adjustment on the same day but good thing that my manager can overdrive it to his own sprout account to adjust the schedule. But of course it will be great if we also have an access to one so that we can send screenshots for the request.

Pros

This software is a gamechanger for how we manage social media marketing. We have an in-house team and an agency; this allows for transparent collaboration across the board.

Cons

It can get very complicated if large teams are working on an account. Setting up workflows for your team is a must.

Pros

It makes managing a social media presence easy. Everything from planning social posts, scheduling posts, reporting, and more are included in this platform.

Cons

There can be issues with data not being correct in reporting at times, and there are some features you can't get in sprout that are available on social platforms.

Pros

Sprout is easy to use and is very helpful in tracking activities. I like that you can backdate activities so if I forget to log something I can do it later. I like the different categories because they make me think about doing other activities which are out of my norm. I also like the ability to see other peoples activities and get motivation and or ideas from them!

Cons

I have had trouble with tracking steps through an app. When I tried to have the steps go to my sprout, they were not correct and did not match up. If I want to enter steps, I have to do it manually. In addition, I also wish there was an easy way to see all your activity. I would like to be able to compare entries between quarters, as well as from week to week to see if I am increasing, decreasing, or staying the same in my activity.

Pros

This tool is simple to use and useful for tracking tasks.My company uses sprout tools to calculate employee incentives and their activities as it is time saving .

Cons

I felt the health activities like walking step count is not accurate as compared to other tools in the market.Mobile App rarely has glitches else it is great tool.

Pros

We use Sprout in the office for filing of leaves and to see our payslip monthly! This is a very helpful tool for HR in the company!

Cons

Honestly speaking, there's no such thing as least important in this software. Just please continue the updates for future purposes!

Pros

This software keeps me going whenever I’m having trouble finding my “why” in the morning. When the alarm goes off at 5am and I really don’t feel like getting up to workout, I know I can open up this app, see all my co-workers who are already up and moving and that will get me motivated too

Cons

I’d like to join in on more if the challenges but I usually don’t see them until they’re done or almost over. I wish there was a better way to find out about them.

Pros

- It's easy to track your steps
- It's easy to hook it up to your fitness gadget easily
- The list of possible activities is quite long

Cons

- Putting in my activities is always a chore. I have a pretty consistent schedule so I find it extremely aggravating to have to put the same things in with the same values every day. It does have the ability to remember 3 - 4 of your activities from your previous day, but I wish I could basically copy/paste my days with some minor editing. This is by far my biggest gripe and is big enough of an issue that it sways my review considerably.

Pros

Easy to navigate and they train people before onboarding

Cons

Limited feature and the use interface is so-so

Pros

We have been using Sprout for over 1 year and it has made responding to comments on multiple platforms for multiple clients easy and streamlined because they show up all in one feed.

Cons

Sprout has at times been slow to fix issues. For instance, a current issue is that Facebook reviews are not coming into our Sprout channel. They will eventually fix it but it can take too much time and slow us way down.

Pros

Sprout goes beyond regular social management – the thing that really makes it stand out is the reporting side of things. They have a massive amount of pre-created reports, with tons of data available.

Cons

I feel like there is a lot of down time and glitches. I've had social disappear, or scheduled social go out without links.

Pros

I love being able to track my status/ progress from the app on my phone. It's so easy to use and if i miss a day then i can always go back to it using the ease of the calendar feature.

Cons

There is nothing that I don't like about this app.

Pros

The new ui in the app is more visually appealing and the interfacing with external trackers is much improved!

Cons

The new ui makes it a bit difficult to track my daily activities. The ones that I have goals attached to are easy. The others not as easy as it used to be.

Pros

The design of Sprout is simplistic and aesthetically pleasing. It does an excellent job at gathering analytics for sending social reports to clients. It is also great for fulfillment of content services for social.

Cons

The PRICE. Sprout is a great tool but I would not say that it is necessarily the best. It is robust but there are plenty of other options for businesses that would not break the bank. If you have a large company and can afford the hefty price tag that comes with sprout, then by all means do so. If you're a small business owner or a company with less than thirty employees I recommend you try something else before settling on this software.

Pros

Sprouts ability to aggregate all of our social media information into one easy to digest format is a work of art. Sprout has allowed us to really get granular with our social media marketing and learn more about our following and how best to engage with it. This is one of our top three most valuable software solutions that we use on a daily basis.

Cons

Sprout still has some functionality missing such as the ability to post the same things to every single profile of ours at the same time.

Pros

- The gamification mechanisms were really useful in getting mass adoption in my org, made it fun too

- Considering the price point, I'd say it has quite a rich value proposition set, everything from exercise regimes to diet , quite impressive

Cons

- The mobile app seems to be out of sync sometime with the other platforms, could cause some confusion on progress made when they don't correlate

- Some terminology and categories can be consuming to navigate, which is understandable considering their rich feature set, but i feel it could be a bit less ambiguous sometimes

Pros

I love the ease of use and how you can start challenges with your peers!

Cons

I think it might be a bit too easy - you can get a ton of points for logging things things that there is no way to track. I think it should be more focusing on what data it gets from your wearable device.

Pros

Sprout is simple and easy to use and keeps track of fitness and health.Provides features like leader-boards and task hub which eventually motivates to be more active.Also is accessible via different devices tab and cellphone etc.

Cons

Sometime it is harder to navigate for online help is website also mobile app is bit glitchy.Integration with other social platform is not so good.

Pros

ease of use and stats provided. the drop downs could guide you better through the site.

Cons

navigation. learning how to easily review data provided

Pros

What I like most about Sprout is that it gives me the option to update my daily routines such as steps that I take, how many glass of water, daily journal, walking, running, etc.

Cons

I do not have dislikes about Sprout so far.

Pros

Sprout is very easy to use and has a fair amount of bells and whistles for the cost. I really like the tasks tab, as it has helped us create a much more integrated community management process too. It also had various access levels, which is really helpful to allow more people access w/o ability to post for the company.

Cons

The Instagram integration is a little wonky. For example, I once unknowingly posted a photo upside down!

Pros

Sprout has been a very user friendly program with easy to navigate tabs on both the desktop and mobile app. The ease of tracking on a daily basis helps to keep my wellness goals in check. Their Custom Service support team is always very prompt and very helpful and by far one of the best I have dealt with.

Cons

The mobile app sometimes has little glitches but they are always on top of it and have the issue fixed very promptly.