Sprout

Pros

The Sprout service appeared later than most of the social networking services on this list. Nevertheless, Sprout Social is firmly ranked among the best. For example, it’s great that you can create a schedule for sending messages (a great feature for everyone who works a lot with social networks). You can track and measure trend metrics in real time. This will help you find new topics of interest to your readers.
Sprout has a knowledge base with a selection of frequently asked questions and video tutorials with which you can unleash the full potential of this service.
There is also an online chat, which can be found in the settings (gear icon) if you are authorized.
Finally, technical support can be contacted by email. In addition, you can call - the American number is listed at the bottom of the site.

-Email Support
-You can call
-Live chat
-Knowledge base
-Video Guides

Also, one more bonus, within 30 days you can work with any tariff for free - you don’t even have to indicate your payment card details when registering! This is ideal for anyone who is serious about their security or just afraid that they will forget to cancel their subscription after 30 days.

Cons

If you are planning to start the working week with bulk message downloads, Sprout will greatly disappoint you: you can add only one message at a time.
If you intend to use the service as a tool for managing accounts on social networks, then the prices will seem quite high to you. However, companies and more advanced users will be able to access a number of rare functions - for example, the ability to track specific keywords, locations and profiles, as well as the CRM function, which will allow you to better know customers.

Pros

I really like how it automatically gives you competitive analysis reports.

Cons

I don’t love the cost but I think it is reasonable for the features.

Alternatives Considered

Reasons for Choosing Sprout

Switched From

Reasons for Switching to Sprout

Pros

easy to use interface. the app is intuitive to use. It is easy to track progress an make new goals.

Cons

I would like to see more of the easy to use interface in the desktop version. it would make working with both easyer

Pros

Sprout Social is my favorite social media software because it goes in depth with analytics, you can customize your social posts, you can easily organize your campaigns, and it allows you to really dig into your audiences.

Cons

Like I mentioned, there is a lot of custom options within Sprout Social, therefore, it can be a little overwhelming to learn the software. There are many moving parts with the analytics dashboard, so having previous analytics experience is important.

Pros

I love the Sprout software - it has multi-purposes, is easy to use, and a necessary part of our marketing team to do our job.

Cons

I wish Sprout offered more analytical data for us to dive into.

Alternatives Considered

Reasons for Switching to Sprout